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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional skill, knowledge, and professionalism, highlighting their ability to make clients feel comfortable and well-cared for. Many people appreciate the personalized approach to treatments, with staff taking the time to explain procedures clearly and offer honest advice. The overall service is frequently described as excellent, leaving customers feeling refreshed, confident, and satisfied with their results. However, some customers also noted occasional issues with the service. A few reviewers mentioned feeling rushed during consultations, with one instance where options were written on a scrap of paper. Additionally, some people were dissatisfied with the welcoming experience, citing a receptionist who was perceived as standoffish.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Service

Users describe positive interactions with service. Many reviewers praise the great care and treatments... See more

Based on these reviews

Rated 5 out of 5 stars

I’ve been seeing Katie at Dr. Leah for over 5 years, and I can honestly say she is nothing short of exceptional. Her skill, knowledge, and attention to detail are unmatched. My skin has been consisten... See more

Company replied

Rated 5 out of 5 stars

I’ve had a really good experience with laser hair removal at this clinic. Katie has been fantastic—she’s professional, friendly, and always makes sure I’m comfortable during the sessions. She explai... See more

Company replied

Rated 5 out of 5 stars

This was the first time I had the pleasure of being treated by Dr. Deepa. Normally I see Dr. Leah, who I think is fantastic and knowledgeable. Turns out Dr Deepa is just as fabulous, very engaging and... See more

Company replied

Rated 5 out of 5 stars

Amazing experience. Katie is incredibly patient and kind. She takes me through every step of my treatment. I would hugely reccomend you book in with her. She was brilliant at recommending further tre... See more

Company replied


Company details

  1. Health & Medical

Information provided by various external sources

Cosmetic skin care treatments from Dr Leah clinics. We offer a variety of treatments, including chemical peels, facial fillers and fat loss procedures.


Contact info

4.8

Excellent

TrustScore 5 out of 5

139 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Went for a consultation with Dr Mariam…

Went for a consultation with Dr Mariam about the skin around my neck and how to achieve the results I wanted. She was so lovely, helpful and talked me through best options. The whole team at Baker Street were absolutely incredible and so knowledgeable.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Dr Jessica is amazing!!!

Dr Jessica is amazing!!!! I was slightly nervous before my treatments but she made me feel at ease and I’m so so happy with the treatments. I will certainly be returning. Thanks so much Jess!

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Glowing Skin

I had a really good experience at Dr Leah with Darcie. Darcie is knowledgeable and take the time to explain you what is the best treatment for your skin. After the treatment my skin felt clean, fresh and glowing.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Ultra Therapy

I recently had an Ultra Therapy treatment at Dr Leah with a wonderful and highly experienced practitioner, Rasa. She was very welcoming and professional, which made the experience comfortable.

Honestly, for me, the treatment was quite painful, especially around the eyes and forehead. However, the discomfort passed quickly, and Rasa kept communicating with me throughout, which was very reassuring.

I am yet to see the results, as it can take up to three months for them to fully appear, but I appreciated the care and professionalism throughout the session.

January 17, 2026
Unprompted review
Rated 1 out of 5 stars

Extremely disappointed

Extremely disappointed! I had my first consultation with Dr Leah which should have taken 40 minutes but I was in there for 20 minutes and it felt rushed. I had more questions but didn’t get to ask. She wrote my options on a scrape of paper. What a waste of £150.00! Also not the most welcoming place as one of the Receptionist was quite standoffish but the younger girl was nice! Overall this was such a terrible consultation that I feel extremely unhappy I had paid £150.00 for this awful experience! I would definitely not recommend anyone going there!

In response to your reply as a General Manager you come across very defensive and clearly have disregarded my complaint of Dr Leah’s consultation with me was rushed and inadequate! Again I would reiterate that my experience with Dr Leah and your Receptionist fell below poor adequacy and I would not recommend anyone using your services!

December 18, 2025
Unprompted review
Dr Leah logo

Reply from Dr Leah

Dear Cherie Cochrane,

Thank you for your feedback across multiple platforms following your consultation yesterday. I am responding in my capacity as General Manager.

We have reviewed your consultation, which was recorded in line with clinic policy. While consultations do not have a fixed minimum duration, your appointment lasted just over 20 minutes. Unfortunately it was determined that you were not an ideal candidate for the cosmetic treatment you wished to have and the reasons for this were explained to you. An alternative treatment option was discussed.

As noted on the consultation recording, Dr Leah asked whether you had any further questions, to which you clearly respond that you did not. All treatment options discussed were written on Dr Leah Clinic headed paper, with a copy retained in your medical notes and a hard copy provided to you at the end of your appointment.

We understand that being advised against a desired treatment can be disappointing; however, our clinicians have a duty of care to provide honest and appropriate medical advice.

We are sorry to hear that you were dissatisfied with your experience and appreciate your feedback regarding our reception team, which will be reviewed internally.

We wish you all the best on your aesthetic journey.

Kind regards,

Judith Hamilton
General Manager
Dr Leah Clinic

Rated 5 out of 5 stars

Wrinkle-Free Wonders with Dr Jess

Dr Jessica was amazing, she took time to discuss my treatment and the result I wanted, she really took the time to understand me and gave me options of how the outcome could be achieved. She also provided me with helpful information on other treatments I’m interested in. She is very professional, had a great energy and friendly, she really put me at ease. I would highly recommend her.

December 3, 2025
Unprompted review
Dr Leah logo

Reply from Dr Leah

Dear Helen Gasparelli,

Thank you very much for taking the time to share your positive experience at our clinic and with Dr Jessica. We look forward to welcoming you back into the clinic in the future.

Kind regards
Dr Leah Clinics

Rated 5 out of 5 stars

Hyperpigmentation Treatment

I had a really great experience with Katie at the Baker Street Clinic. She helped me with my pigmentation problem and really helped me feel comfortable in something I was insecure about! Very fast results!

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely wonderful team at Dr Leah’s…

Absolutely wonderful team at Dr Leah’s clinic Loughton.
From start to finish, the lovely lady at reception was so kind, caring & reassuring.
I had the pleasure of seeing Dr Sidra Shakir who was incredible.
She was thorough, caring, professional & talked me through everything.

I had filler taken out, which had formed a small hard lump by my right eye & wouldn’t go down over time!
So I needed confidence that I was in the right hands, which I certainly was with
Dr Sidra Shakir.
I had 2 appointments with Dr Shakir, consultation & test patch and the 2nd appointment was Hyaluronidase.
Every injection was done with care.
I literally can’t thank her enough, she explained everything to me, made me feel safe & gave me confidence back in the Anaesthetic world!
I will never go anywhere else again!

Please note the filler was NOT by any of Dr Leah’s team!

Would highly recommend!

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

I couldn’t be happier today

I couldn’t be happier today. I was supposed to do a patch test to see how my skin reacts to laser treatment and instead Katie (Baker Street clinic) advised this will get it worse as I have melasma.
I got lots of information about it and got a perfect skin care to reduce the darkness on the skin. I will be using a combination of Obagi products now. Clear FX and Retinol 1%
I really trust this place and I love how they look after me. Looking forward to starting the routine.
Highly recommended ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Five Years of Flawless Skin Thanks to Katie!

I’ve been seeing Katie at Dr. Leah for over 5 years, and I can honestly say she is nothing short of exceptional. Her skill, knowledge, and attention to detail are unmatched. My skin has been consistently hydrated, smooth, and even-toned thanks to her expert care and tailored treatments. Katie doesn’t just “do” facials—she truly understands skin and takes the time to ensure the results last. I always leave feeling refreshed, confident, and well looked after. If you want glowing, healthy skin in the hands of someone who genuinely cares, Katie is the one to see.

August 9, 2025
Dr Leah logo

Reply from Dr Leah

Dear Crystal,

Thank you for your kind words with regards to your treatment with Katie at Dr Leah Cosmetic Skin Clinics, we are delighted to hear your feedback.
Your feedback is invaluable as we strive to provide exceptional care. We look forward to welcoming you back soon.

Kindest Regards,

Judy
Dr Leah Clinics
020 7877 5999

Rated 5 out of 5 stars

Warm and Reassuring: “A Truly Transformative Experience with Dr Leah and Her Team”

I had an absolutely wonderful experience at Dr Leah’s Clinic. Every single member of staff was friendly, kind, and genuinely helpful — I felt in safe hands from the moment I walked through the door.

Dr Leah herself is incredibly honest and clear. She explains everything in a way that’s easy to understand, and her bedside manner is second to none. I had a thread lift and a series of other treatments to improve the appearance of my neck and chin, and I honestly can’t believe the difference it’s made. People keep telling me how good I look!

I was terrified at the idea of having anything done — the videos of thread lifts online looked quite scary — but it was nothing like that in reality. Dr Leah kept me calm, chatted to me throughout, and before I knew it, it was all over.

It was painful at first, and I experienced all the side effects mentioned in the leaflet, but the clinic rang me the next day to check in and reassure me, which I really appreciated — even though I already felt well-informed.

The results have been absolutely worth it, and I wouldn’t hesitate to recommend Dr Leah and her amazing team. I’m so glad I chose this clinic.

July 3, 2025
Unprompted review
Dr Leah logo

Reply from Dr Leah

Dear Caitriona,

Thank you for your kind words regarding your treatment with Dr Leah at Dr Leah Cosmetic Skin Clinics, we are delighted to hear your feedback.
Your feedback is invaluable as we strive to provide exceptional care. We look forward to welcoming you back soon.

Kindest Regards,

Judy
Dr Leah Clinics
020 7877 5999

Rated 5 out of 5 stars

So refreshing to meet a Dr who does not…

So refreshing to meet a Dr who does not sell you something that they know won’t work on your specific problem.
Dr Leah is not only extremely knowledgeable, she is someone I can trust and count on for the right advice and therefore the right treatment.

June 26, 2025
Unprompted review
Dr Leah logo

Reply from Dr Leah

Dear Victoria,

Thank you for your kind words regarding your treatment with Dr Leah at Dr Leah Cosmetic Skin Clinics, we are delighted to hear your feedback.
Your feedback is invaluable as we strive to provide exceptional care. We look forward to welcoming you back soon.

Kindest Regards,

Judy
Dr Leah Clinics
020 7877 5999

Rated 5 out of 5 stars

Amazing experience at Dr Leah’s London

Amazing experience at Dr Leah’s London. Had the Em sculpt neo on tummy and can see results after 1 treatment. Will def be back for the second one.
Everyone was so lovely and friendly. The lady that did my treatment was fantastic.
Also 2 mins from Baker st tube so easy to get too.

June 3, 2025
Unprompted review
Dr Leah logo

Reply from Dr Leah

Dear Sallyanne,

Thank you for your kind words with regards to your emsculpt neo treatment at Dr Leah Cosmetic Skin Clinics, we are delighted to hear your feedback.
Your feedback is invaluable as we strive to provide exceptional care. We look forward to welcoming you back soon.

Kindest Regards,

Judy
Dr Leah Clinics
020 7877 5999

Rated 5 out of 5 stars

Highly recommend facial done by Katie

I have been multiple times to the Baker Street clinic to get a blackhead extraction facial done by Katie. Katie is very professional and my skin looks and feels much better. Can highly recommend!

May 16, 2025
Unprompted review
Dr Leah logo

Reply from Dr Leah

Dear Tamara,

Thank you for your kind words regarding your blackhead extraction facial with Katie at Dr Leah Cosmetic Skin Clinics, we are delighted to hear your feedback.
Your feedback is invaluable as we strive to provide exceptional care. We look forward to welcoming you back soon.

Kindest Regards,

Judy
Dr Leah Clinics
020 7877 5999

Rated 5 out of 5 stars

Thank you, Katie!

I’ve had a really good experience with laser hair removal at this clinic. Katie has been fantastic—she’s professional, friendly, and always makes sure I’m comfortable during the sessions. She explains everything clearly and takes her time to do the treatment properly.

The results have been great so far, and I feel like I’m in good hands. I’d definitely recommend this place.

May 17, 2025
Unprompted review
Dr Leah logo

Reply from Dr Leah

Dear Chiara,

Thank you for your kind words regarding your laser hair removal treatment with Katie at Dr Leah Cosmetic Skin Clinics, we are delighted to hear your feedback.
Your feedback is invaluable as we strive to provide exceptional care. We look forward to welcoming you back soon.

Kindest Regards,

Judy
Dr Leah Clinics
020 7877 5999

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