I have been impressed with the customer service from this company. I bought a boxed set of lip balms from duty free on a flight, and when I returned home and opened them, one of them was damaged. I c... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love all Dr PawPaw products, but had a problem with a split tube of balm from a recent order. I contacted Customer Service straight away and was contacted really quickly by an assistant called Katie... See more
Company replied
Paddington is back I love the fact that Dr PawPaw has collaborated with Paddington Bear. To be honest, I had never even heard of Dr PawPaw until now. I really love the lip balms I have received.... See more
Company replied
I had purchased the hydration set that comes with 3 balms at a store that stocks Dr. PAWPAW. When I got home, I opened the package to find that one of the balms was missing. I contacted the company an... See more
Company replied
Company details
Written by the company
Dr.PAWPAW create multi-tasking beauty products for the whole family to use. With sustainability at its heart, all products are vegan, created with sustainable and natural ingredients and housed in eco-conscious packaging. Dr.PAWPAW is proud to donate a % of sales to multiple charities. When you shop with us you are doing good for the planet, doing good for charity and doing good for the future - now that’s something you can really feel good about!
Contact info
Devonshire House, 29-31 Elmfield Road, Bromley, BR1 1LT, London, United Kingdom
- info@drpawpaw.com
- www.drpawpaw.com
4.9
Excellent
256 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Love your products
Love your products, they arrived quickly and will make the perfect gift.
December 6, 2022
Reply from Dr.PAWPAW
Hi Georgina,
Thank you for your brilliant review! We are so pleased you are happy with the service and products your received!
We cannot wait for you to try the wider range to discover your new favourites :)
Please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now
Best wishes, Ezme
Great offers (from last purchase)
Great offers (from last purchase), speedy delivery and packaged well as usual.
December 3, 2022
Reply from Dr.PAWPAW
Hi Vanessa,
We are so pleased you are happy with the service you received from us! Thank you for your lovely review!
We cannot wait for you to try our further range so you can discover your new favourites!
Please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now
Best wishes, Ezme
Brilliant speedy responses to delivery…
Brilliant speedy responses to delivery update. Will highly recommend and use again.
December 5, 2022
Unprompted review
Reply from Dr.PAWPAW
Hi Lindsay,
We are so pleased you are happy with the service you received from us! Thank you for your lovely review!
We cannot wait for you to try our further range so you can discover your new favourites!
Please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now
Best wishes, Ezme
Reply from Dr.PAWPAW
Hi,
Thank you for your lovely review!
We cannot wait for you to try our further range so you can discover your new favourites!
Please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now
Best wishes, Ezme
Had an issue with a product
Had an issue with a product, sorted within a few hours with customer service and replacement product being sent out. Excellent service thank you!
December 5, 2022
Unprompted review
Reply from Dr.PAWPAW
Hi Jennifer,
We are so pleased you are happy with the service you received from us! Thank you for your lovely review!
We cannot wait for you to try our further range so you can discover your new favourites!
Please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now
Best wishes, Ezme
wonderful products
All there products are natural and vegan free. Most are fragrance free too. There is no strong smell when you open up their products which at times can be a blessing. I have used most of their products now and find they are easy to use. They go on so smoothly. My skin feels so smooth and refreshed. Particularly my lips at this time of the year. My lips and skin is becoming a lot more smoother and looks refreshed.
November 23, 2022
Unprompted review
Reply from Dr.PAWPAW
Hi there,
Thank you for your lovely review, your words mean so much to us! We are so pleased you love the brand!
We cannot wait for you to try our further range so you can discover your new favourites!
Please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now
Best wishes, Ezme
Amazing versatility
I love Dr Paw Paw products for their versatility not only great lip balms but fab for giving a lovely glow to your cheeks! A must have in every girls make up & hand bag!!
November 24, 2022
Unprompted review
Reply from Dr.PAWPAW
Hi Tracy,
Thank you so much for your fabulous review, we are so happy that you love Dr.PAWPAW!
We cannot wait for you to try our further range so you can discover your new favourites!
Please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now
Best wishes,
Ezme
Love the Mocha lip balm
The mocha lip balm is lovely, so flattering and subtle. Love how they feel on the lips. Delivery was fairly quick.
November 1, 2022
Reply from Dr.PAWPAW
Hi,
Thank you so much for your lovely review, your words mean so much to us!
We cannot wait for you to try our further range to discover our wider range!
Please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now
Best wishes, Ezme
Long lasting lip balms
I bought a coloured lip balm and it was very nice and shiny. I use a neutral lip balm every day and keeps my lips well moisturised for many hours. I like the fact that products are made with natural ingredients. It's a very good company that has supported NHS staff during the first COVID wave with huge discounts!
November 19, 2022
Unprompted review
Reply from Dr.PAWPAW
Hi Helene,
Thank you so much for your lovely review, your words mean so much to us!
We cannot wait for you to try our further range to discover our wider range!
Please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now
Best wishes, Ezme
Excellent service and good quality products
I have recently purchased a trio pack of shimmering coloured lip colours. All three colours are really wearable and leave lips feeling soft. They also contain peppermint oil which makes them feel really fresh. They come in an attractive design package and would make a perfect gift. I purchase from Dr PawPaw several times a year and the products always arrive in perfect condition and work well.
November 7, 2022
Unprompted review
Reply from Dr.PAWPAW
Hi Stephanie,
Thank you so much for your lovely review! Your words mean so much to us and you truly are a valued customer!
We cannot wait for you to try our further range to discover our wider range!
please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now
Best wishes, Ezme
Best hand cream
When pandemic starts I had email from my work colleague that there is link for NHS staff for very good hand cream. I have had clicked, ordered, tried and I can't use any different hand cream other than Dr. Pawpaw that how good it is, my hands finally looking good. Thank you Dr pawpaw for helping me to keep my hands healthy again
November 17, 2022
Unprompted review
Reply from Dr.PAWPAW
Hi Monika,
Thank you so much for your lovely words, we are so happy that Dr.PAWPAW was there for you when you needed us!
We cannot wait for you to try our further range to discover our wider range!
please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now
Best wishes, Ezme
Great As always
As always, great products, good deals to be phone and great delivery, I order pawpaw several times a year and always as Christmas!! Makes perfect gifts!!
November 16, 2022
Reply from Dr.PAWPAW
Hi Dawn,
Thank you for great review we are so pleased that you love our products!
We cannot wait for you to try our further range to discover our wider range!
please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now
Best wishes, Ezme
I love the pawpaw lip balms
I love the pawpaw lip balms. They are so handy for cold weather and chapped lips
November 13, 2022
Unprompted review
Reply from Dr.PAWPAW
Hi,
Thank you for great review we are so pleased that you love our products!
We cannot wait for you to try our further range to discover our wider range!
please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now
Best wishes, Ezme
Amazing
Amazing, high quality lip balms which glide on and smell amazing. A great range of tinted colours for every occasion.
October 20, 2022
Reply from Dr.PAWPAW
Hi,
Thank you for great review we are so pleased that you love our products!
We cannot wait for you to try our further range to discover our wider range!
please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now
Best wishes, Ezme
Lovely natural products.
Lovely natural products.
Use the peach lip balm a lot and the clear product for my cuticles.
November 11, 2022
Unprompted review
Reply from Dr.PAWPAW
Hi Karen,
Thank you for great review we are so pleased that you love our products!
We cannot wait for you to try our further range to discover our wider range!
please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now
Best wishes, Ezme
I love this company and their products
I love this company and their products. I won't move without the hot pink balm, and the 7 in 1 hair treatment makes my hair soft and conditioned. Their shipments are fast and well packed.
November 11, 2022
Unprompted review
Reply from Dr.PAWPAW
Hi Alex,
Thank you for your brilliant review! We are so pleased that you love our 7in1 and Hot Pink balm along with the service you received.
We cannot wait for you to try our further range to discover your new favourites!
please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now
Best wishes, Ezme
Reply from Dr.PAWPAW
Hi Sarah,
Thank you for your lovely review your comments mean so much to us!
We cannot wait for you to try our further range to discover your new favourites!
please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now
Best wishes, Ezme
Really good products that work well
I tried a product from Dr Paw Paw, as I’d seen a special offer so thought I’d try it. I’m so glad I did. It was amazing and really worked. I’d tried lots of other products and had chapped lips for weeks. Couldn’t seem to shift it. Within days of using the soothing balm they were sorted. I went back and bought the hand cream too. I love it because it doesn’t leave your hands greasy.
November 10, 2022
Unprompted review
Reply from Dr.PAWPAW
Hi Amanda,
Thank you for your fabulous review we are so pleased that our products work for you! Your comments mean so much :)
We cannot wait for you to try our further range to discover your new favourites!
please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now
Best wishes, Ezme
Very helpful company and efficient
Very helpful company and efficient. The products are amazing and so natural. I
Iove the lip scrub and handcream.
October 29, 2022
Unprompted review
Reply from Dr.PAWPAW
Hi Val,
Thank you so much for your lovely review we are so pleased that you love our products!
We cannot wait for you to try our further range to discover your new favourites!
please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now
Best wishes,
Ezme
The conditioner alone is not enough for…
The conditioner alone is not enough for my dry coloured hair but combined with the 5in1 spray my hair feels soft
November 6, 2022
Reply from Dr.PAWPAW
Hi,
Thank you for your review! Our 7in1 is the perfect final touch when using our Everybody Range, we are so pleased you love it!
We cannot wait for you to try our further range to discover your new favourite!
please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now
Best wishes,
Ezme
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