Very happy all-round
Very happy all-round! Can only highly recommend it. Great products and very helpful service!
July 1, 2026
Unprompted review
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Company details
Written by the company
Dr. SAM ist eine digitale Tierarztplattform, die Tiergesundheit einfacher, schneller und zugänglicher macht. Wir unterstützen Tierhalterinnen und Tierhalter mit Online Tierarztberatungen per Chat und Video, KI gestützten Ersteinschätzungen und tierärztlich geprüften Gesundheitsprodukten. Alles an einem Ort. Unsere Stärke ist es, aus Unsicherheit klare nächste Schritte zu machen. Ob akute Fragen, Vorsorge oder alltägliche Gesundheitsthemen: Wir bieten professionelle Unterstützung für Hunde, Katzen und andere Haustiere. So helfen wir, gute Entscheidungen zu treffen und Stress für Mensch und Tier spürbar zu reduzieren.
Contact info
Rethelstraße 47, 40237, Düsseldorf, Germany
- service@drsam.de
- www.drsam.de
3.9
Great
82 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically takes over 1 month to reply
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Nice new website
I just bought snacks for my kitten on this new website and I was impressed how nice the customer service agent was to help me select the right for Minou :-) And I love the cute blue cat on the packaging! I have just ordered the RelaxPet topping for New Year's Eve, let's see...
December 31, 2025
Unprompted review
Very fast and competent advice…
Very fast and competent advice regarding our chihuahua's health, as always.
We have used the Whatsapp (abo) to communicate with Dr. Sam's vets online for more than 2 years now and we always had a very positive experience, i.e. the contact via chat was easy, the help was always delivered fast and it was competent (including phone calls and video calls when necessary to learn about or examine our dog's condition in more detail). Therefore, we can only recommend it so far.
March 21, 2023
Unprompted review
Reply from Dr. SAM
Hello Karolina,
thank you so much for your kind feedback. We are very happy to hear that we can make your life with your chihuahua a little better, safer and easier. This is our mission as a company and we take great joy in seeing this happening.
All the best for you and your little one.
Kind regards,
Your Dr. SAM Team
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