Inadequate product return.
Although a good service in shipping and delivering, return policy is to be aware:
1. Tested the product (a multimedia player) and was not satisfied with the product.
2. After 3 days receiving the product, asked for return process to start. Product was in same condition and package.
4. Said the best they would do is refund 50% of money paid for the product, as the package was opened.
I am talking about a 400 euro investment. I am not satisfied. It's obvious I would need to test it. It's obvious no one is not satisfied with a product just looking at it without opening it! It's obvious I would prefer selling a new product myself than offering 200 euro (50%) to the "drucker.be" (AKD-Internet)... Only this last part seems obvious to AKD-Internet.
Very inadequate post-selling support. Such procedure is even ILLEGAL in my country. Beware.