DrugSupplyStore.com Reviews 

1,871
TrustScore 2 out of 5

2.0

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Rated 3 out of 5 stars

Ordered 4 of the same item and order was processed. Received email saying everything was fine. Several days later I get a merchant refund from drugstore supplies. No email from company telling me I... See more

Rated 1 out of 5 stars

Please be aware of this scammer website, they're complete fraudulent scammers sitting in india and selling imaginary products. I placed order and chat with them several times about my order status and... See more

Rated 1 out of 5 stars

So - I ordered two small items that showed in-stock more than a week ago. They are still listed as "awaiting fulfillment" - no emails or contacts about my order being delayed, or being out of stock o... See more

Company details

  1. Health & Medical

Information provided by various external sources

We started with a small retail , medical equipment store and eventually offered our products online. Our customers are around the world and we ship items like OTC medicines, lotions, medical equipment, first-aid, vitamins and many more. We sell over 20,000 products from various manufacturers. Our aim is to provide quality items for the cheapest price and help customers worldwide. We call it a success, when the customer is a repeat customer.


Contact info

2.0

Poor

TrustScore 2 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.0

All reviews

(1,871)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Sold expired hair product

Sold expired hair product (confirmed lot code with manufacturer) that was more than 5 years defunct. Attempted for months for them to honor their "defective" return policy. No response. SCAM. Likely selling stolen goods based on the lack of service.

May 12, 2021
Unprompted review
Rated 1 out of 5 stars

This website is a scam

This website is a scam, i ordered a product from there website and 2 months later it hasnt been delivered. I asked them what has happened they answered me 2 weeks later saying the shipment was sent back to them. So i asked for my money back, they said this is low priority and they will send me my money bank when they get the delivery back. 5 months later, nothing.

April 14, 2021
Unprompted review
Rated 1 out of 5 stars

SCAM COMPANY!

I had a horrible experience with this company! They told me they had product in stock... not true... they never delivered the products and kept telling me they would ship in in 2 days and then 2 days later they said it would ship in 3 days. They never have anyone to answer the phones or respond to emails. DO NOT do business with them they are a SCAM!!

April 2, 2021
Unprompted review
Rated 1 out of 5 stars

Order #880415

Hello,

I placed the order #880415 on 19th January and still didn't got it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Please advise

Best regards
Alexandre

March 7, 2021
Unprompted review
Rated 1 out of 5 stars

Scam website....

Scam website....
Same story.. Order placed, fake tracking number given and no products show up.

March 6, 2021
Unprompted review
Rated 5 out of 5 stars

Flawless transaction

Ordered natural ice cherry lip balm on Saturday, used Fedex ground and it arrived Wednesday. Transaction was flawless

February 24, 2021
Unprompted review
Rated 1 out of 5 stars

SCAM, AVOID AT ALL COST.

Still no goods. Not replying back, they sent tracking number that does not exist.

Luckily paid with PayPal, had to wait another 21 days to get refund issued.

DO NOT USE

February 22, 2021
Unprompted review
Rated 1 out of 5 stars

Total scam!!!

Placed order for the first time a month ago. Credit card has been scammed 8 times (over $2k). Tracking in confirmation email is invalid.

Save yourself the time, money and effort by not using this fraudulent company.

February 14, 2021
Unprompted review
Rated 1 out of 5 stars

Should have read previous BAD reviews…

Should have read previous reviews before ordering. Order placed and confirmation email received but no sign of goods, although they did manage to take my money. As others have said, this site is a total useless SCAM. Certainly would not recommend it to anybody.

February 11, 2021
Unprompted review
Rated 4 out of 5 stars

order

Hello, so yesterday I placed an order and I didn't receive emails indicating the shipping date. Please find me a solution, my order number 881516

January 24, 2021
Unprompted review
Rated 1 out of 5 stars

The worst customer service

I actually wish I could rate them a "0". When placing an order from Walmart.com results appeared of a tin of balm I needed. When the product arrived, the tin was crushed and most of the product was unusable. I requested a refund and below is the response I received.

Sales Order Id: 2722160152519
Item: Bag Balm Vermont's Original Ointment, 8 oz.

First off, we are not Walmart, we are a third party that you ordered from, so no you have not ordered $1.000s of stuff from us. We have never sold you anything expect this one item and it was shipped out in perfect condition. So no we don't care about your experience with Walmart because we are not Walmart, sorry you are confused.

January 19, 2021
Unprompted review
Rated 1 out of 5 stars

Fraudulent

Fraudulent. They cancelled our order as soon as payment went through. Had to file fraud claim with the bank. DO NOT ORDER FROM THIS COMPANY!

January 7, 2021
Unprompted review
Rated 1 out of 5 stars

they never sent the product or money back

they never sent the product and I can't give a review or request a return of my money.. they won't see any message I send and they have no contact details. seems like a SCAM that should be punished.

December 28, 2020
Unprompted review

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