A fantastic day out with my granddaughters age 3 and 5 .just before Christmas. The penguins were the absolute favourite. All the staff were super helpful and kind ; the keepers, the ride operators a... See more
Company replied
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A fantastic day out with my granddaughters age 3 and 5 .just before Christmas. The penguins were the absolute favourite. All the staff were super helpful and kind ; the keepers, the ride operators a... See more
Company replied
We had a great time on a cold wintery day. We wrapped up warm & enjoyed observing the animals, they all looked well cared for. The Christmas decorations were lovely & impressive, the elves were work... See more
Company replied
The waiter/barstaff/ hospitality worker in the hot food area didn’t thoroughly wipe the table which isn’t then sanitary. He did it without looking at the cloth and did a haphazard zig zag. The table... See more
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As well as making a return visit to Drusilla's after a number of years it was an opportunity to meet up with some old friends, some of which I had not seen for close on 50 years. Drusilla's was an ide... See more
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Reply from Drusillas Park
A fantastic day out with my granddaughters age 3 and 5 .just before Christmas. The penguins were the absolute favourite. All the staff were super helpful and kind ; the keepers, the ride operators and a big shout out to Gilly in the cafe !
Back again this year !

Reply from Drusillas Park
Had a lovely day with the grandchildren, visited the animals and Father Christmas. Staff very friendly and helpful a clean and safe environment for a fun day.

Reply from Drusillas Park
Fabulous zoo! All animals beautifully kept and staff so friendly and helpful. We will be back

Reply from Drusillas Park
We had a great time on a cold wintery day. We wrapped up warm & enjoyed observing the animals, they all looked well cared for.
The Christmas decorations were lovely & impressive, the elves were working hard for Santa. We enjoyed a ride on the cars & the train & we will definitely return again next year.

Reply from Drusillas Park
The waiter/barstaff/ hospitality worker in the hot food area didn’t thoroughly wipe the table which isn’t then sanitary. He did it without looking at the cloth and did a haphazard zig zag. The table is then left with a layer of grease or dirt, if not genuinely wiped clean.
It was the small cafe style tables too, so it’s not physically hard to do.
The other bits of drusillas are generally really good. The only other criticism I’d say, was that the music as you enter the reception area gate is too loud, with no signage to say that. SEN people aren’t totally thought about here. But, one you speed through the monkey enclosures it (the loud music) is kind of escapable.

Reply from Drusillas Park
Been going to Drusillas since our kids we tiny. Always a great day out!

Reply from Drusillas Park
As well as making a return visit to Drusilla's after a number of years it was an opportunity to meet up with some old friends, some of which I had not seen for close on 50 years. Drusilla's was an ideal place to meet, plenty of things to do, places to eat, even for a group of early pensioners! Great to see so many different types of animals, will be back soon....

Reply from Drusillas Park
Stay well clear of drusillas Park they rip you off 2 adults three children, one six one four and one baby seven months £142.00 dated ticket to prove statement keep clear

Reply from Drusillas Park

Reply from Drusillas Park
A bit disappointed to find the farm animals and the cow that kids could milk were replaced with plastic stuff. Otherwise had a great day. Plenty of activities for the children.

Reply from Drusillas Park
Great afternoon ! Lots to see and do, easy to spend the whole day here. Enjoyed our cream tea. Lots of benches to stop and have a little rest. Elderly visitor enjoyed it all. Lovely happy helpful people at the entrance and all around the park. Thanks all!

Reply from Drusillas Park
This was my first every visit to Drussilas park. It was an extremely hot day.
It was my friends grandson 4th birthday and he loves animals.
The experience of seeing all the baby animals and how that act just like humans with their babies Despite the hot weather , we found a lot of shady places to sit and watch the children play. They went on the train, which he was so excited about going on.
We stop in a couple of the gift shops to buy some animal and gifts. Such a beautiful park. Worth a visit.

Reply from Drusillas Park
Despite not having a child to take along, my partner and I had the most enjoyable visit. The animals are so well cared for and extremely entertaining. We spent a few hours wandering round and had a lovely coffee in the cafe before leaving. Had we not been going elsewhere we could have spent much longer leisurely enjoying the facilities. Would definitely visit again.

Reply from Drusillas Park
Lovely place, alot of different play areas and good animals species to see.

Reply from Drusillas Park
We attended one of the 💯 year celebration days, with a brass band and vintage vehicles. All the staff we interacted with were friendly and knowledgeable. Animals were thriving and so many new baby additions. We love the zoolympics and spotting books , fabulous play area and splash park. Value for money and picnics are allowed.

Reply from Drusillas Park
We had a fantastic day out at Drusillas. Excellent attractions and very friendly staff who are very good at what they do. Superb value for money. I was amazed at how many animals they keep. Fun place to be!

Reply from Drusillas Park
Brilliant as usual. Drusillas always appears to be developing new things to give an excellent experience.

Reply from Drusillas Park
My experience as a keeper for the day was excellent and the food was lovely and give Zoe a pay rise because she knows alot of stuff that she done

Reply from Drusillas Park
We had a wonderful day out with our little family. The staff were so kind and amazing! The animals are absolutely gorgeous. We can’t wait to come again!

Reply from Drusillas Park
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