D.T. Brown Seeds UK Reviews 

14,620
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 2,191 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the exceptional quality of the products, highlighting how healthy, robust, and carefully packaged the young plants and seeds always arrive. People also note that the delivery service is consistently quick, highly efficient, and ensures everything reaches them safely without any trouble whatsoever. Some reviewers were not happy with receiving the wrong items, noting that certain shipments included incorrect varieties along with damaged, dry plants. Other consumers additionally mentioned occasional delivery delays, missing components, and poor overall plant condition that negatively impacted their seasonal gardening projects.

What people talk about most

Product

People report positive experiences with product, highlighting that seedlings and bulbs arrive in healthy... See more

Quality

Customers consistently note positive experiences with quality, highlighting healthy plants with strong root... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising exceptionally quick shipping... See more

Order

Customers had mixed experiences with order, often praising the easy ordering process, fast delivery, and... See more

Service

Users describe positive interactions with service, highlighting prompt delivery, easy ordering processes, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The plants were extremely healthy, in good sized plugs, and were packaged in such a way as to keep them safely in their travel containers. I was delighted with the quality. My only complaint - which... See more

Company replied

Rated 5 out of 5 stars

The seedlings I've received have been of very good quality. I've had no failure with anything I've purchased. They arrive at the right stage for planting out. Delivery notifications have been spot on... See more

Company replied

Rated 5 out of 5 stars

Although the young leeks arrived in the middle of a heatwave, we planted them in individual small pots allowing us better control whilst water restrictions continued. When the weather cooled we plante... See more

Company replied

Rated 5 out of 5 stars

The quality of the young plants was good with stong root systems and they have established themselves rapidly. The only downside - and I don’t hold D.T. Brown responsible - was the delivery service. T... See more

Company replied


Company details

  1. Seed Supplier
  2. also in
  3. Garden Center
  4. Mulch Supplier

About D.T. Brown Seeds UK

Written by the company

Established in 1908, D.T. Brown is one of the UK’s leading seed suppliers, with everything you need for your garden or allotment, including vegetable seeds, seed potatoes, onions, garlic, vegetable plants, soft fruit and gardening accessories, which are available to order via our catalogue or online at www.dtbrownseeds.co.uk. We are passionate in providing our gardeners with products that are good quality and value, for them to achieve bountiful harvests at the allotment or in the garden.

Track An Order

If you're waiting for delivery of a D.T.Brown order, you can track its status at any time via the following link: Track Order

D.T.Brown Guarantee

Our customer satisfaction guarantee.

Great care is taken in the selection, production, testing and inspection of all our products and we are sure that you will be pleased with the results. We are happy to guarantee that all our seeds will have higher germination levels than those required by legislation and that our plants and other products will arrive in good condition. Should any of your seed fail to germinate, we will happily provide a replacement packet. If your plants or sundries arrive in poor condition, please notify us within 7 days and we will arrange for a replacement (if possible) or a full refund. In some instances we may ask for photos of damaged plants or products. We regret that we cannot replace or refund products affected by adverse weather conditions, pests or diseases. Statutory rights unaffected.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

15K reviews

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4.4

All reviews

(14,620)

2,148 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very poor quality my onions that I…

Very poor quality my onions that I ordered all died and garlic very small I bought last year and was very good quality this year not good

September 25, 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review. Please reach out to our customer service team on cs@dtbrownseeds.co.uk and we can look into this for you.
We appreciate your feedback.
Kind Regards,
Customer Services.

Rated 5 out of 5 stars

Great value

Great value for the money and got plenty of sets and all now planted

September 25, 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Services.

Rated 5 out of 5 stars

Quality delivery good

Quality delivery good

September 23, 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Services.

Rated 5 out of 5 stars

All ways high quality…

All ways high quality seeds,plants,bulbs,and information is all ways on the button well done to all

September 24, 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Services.

Rated 5 out of 5 stars

I have found that you are well stocked…

I have found that you are well stocked up with seeds and plants every thing are reasonably priced that's why I always use D T BROWN THE delivery is quick

September 24, 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Services.

Rated 5 out of 5 stars

Great service

Great service

September 24, 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Services.

Rated 5 out of 5 stars

Delivery and quality

Plants and seeds I ordered were delivered at the correct time. Plants were in good condition.

September 25, 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Services.

Rated 4 out of 5 stars

Shop app was not correct information given.

I found that track said my parcel has been delivered but it was delivery the next day. I found this was not satisfy.

September 24, 2026
D.T. Brown Seeds UK logo

Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Services.

Rated 5 out of 5 stars

I have used D T Brown seeds for years…

I have used D T Brown seeds for years and have always been very pleased with theor service and quality

September 24, 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Services.

Rated 5 out of 5 stars

Delivery was good

Delivery was good. Onions, shallots and garlic looked ok when I planted them, let's see how they turn out in six or so months time?

September 24, 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Services.

Rated 5 out of 5 stars

Happy with the bulbs an can’t wait to…

Happy with the bulbs an can’t wait to get them planted!

September 24, 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Services.

Rated 5 out of 5 stars

As always great service and quick…

As always great service and quick delivery and well packaged

September 24, 2026
D.T. Brown Seeds UK logo

Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Services.

Rated 5 out of 5 stars

Great buy!

The plants were beautifully packed and arrived in excellent condition!

September 24, 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Services.

Rated 3 out of 5 stars

Found the plants a bit 'leggy'for price…

Found the plants a bit 'leggy'for price i paid,bit disappointed

September 23, 2026
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Reply from D.T. Brown Seeds UK

Good Afternoon,
Thank you for taking the time to leave us a review. Please do reach out to our customer service team on cs@dtbrownseeds.co.uk and we will look into this for you.
We appreciate your feedback.
Kind Regards, Customer Service.

Rated 5 out of 5 stars

Comprehensive service

Comprehensive choice and easy to order. Delivery prompt and kept informed

September 23, 2026
D.T. Brown Seeds UK logo

Reply from D.T. Brown Seeds UK

Good Afternoon,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Services.

Rated 3 out of 5 stars

I like most of the onions but some were…

I like most of the onions but some were rotten (6)
The garlic was fine.
The delivery of orders is always problematic in terms of notice given and courier efficiency ie not always following requests or leaving deliveries in a sensible place.

September 24, 2026
D.T. Brown Seeds UK logo

Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review. Please do reach out to our customer service team on cs@dtbrownseeds.co.uk and we will look into this for you.
We appreciate your feedback.
Kind Regards,
Customer Service

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