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Duck's Services Reviews 551

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TrustScore 4.5 out of 5

4.6

Computer Accessories Store
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Review summary

Created with AI, based on recent reviews

Evaluating 553 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, often describing it as working perfectly and highly recommending it to others. The staff and customer service are frequently highlighted for their helpfulness, patience, and knowledge, with many appreciating the detailed assistance provided during setup and troubleshooting. Reviewers also commend the excellent service and quick response times, noting that the team goes above and beyond to ensure customer satisfaction. However, some people were dissatisfied with response times, mentioning delays in receiving support or product shipments, and occasional issues with products not working as expected. A few other people also felt that customer service could be slow or unresponsive, leading to frustration with troubleshooting and unfulfilled promises.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers praising their helpfulness, professionalism,... See more

Customer service

People report positive experiences with customer service, often highlighting helpful and responsive support... See more

Service

Reviewers highlight positive aspects of service, with many praising the helpfulness and efficiency of the... See more

Product

Customers generally report positive experiences with the products, highlighting their quality and ease of... See more

Response time

Customers consistently note positive experiences with response times, with many praising the fast and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m giving 5 stars because the product speaks for itself. Received my package super fast with next day air definitely worth the money. Now I will say this customer service can get some TLC I know life... See more

Company replied

Rated 5 out of 5 stars

Shout out to Zesira, Cyrus, BMP and Duck for the amazing help! This is my first time using DMA products and I am glad that I chose Ducks Services. Their technical support is amazing and have hel... See more

Rated 5 out of 5 stars

UPS decided to be annoying and delay the package a bit but it got sent out the day after i bought it. Firmware was delivered withing the day i got it and despite some minor issues i got everything run... See more

Rated 5 out of 5 stars

After almost 4 years i can play my once fav game again because of the Ducks Team. P-Swoofer workes perfectly despite some issues while installation but Trix and the rest of the Team helped me very qui... See more

Company replied

Company details

  1. Computer Accessories Store
  2. Computer and Accessories Store
  3. Computer Store
  4. Gaming service Provider
  5. Software Company

Written by the company

Duck's Services provides top-tier modifications for AAA titles, with over 75,000 successful orders. Backed by 24/7 support and instant delivery, we ensure a seamless experience. As a leading DMA hardware supplier, we provide cutting-edge solutions to take your gaming experience to the next level.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

551 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

5/6 purchases review

I’m currently at 5/6 purchases deep on duckservices and have fair amount of experience with cheats, and rate some of the cheats but others mostly running updates so waste of money on 3day+ codes (ark raider, gta, cod!) but there is customer service just only if you have the time spare to wait as some reply’s are within the same day some not which can be a ball ache but deserves 3 stars for having it at all, also don’t trust the requirements for all cheats as I paid for a 1 month subscription for a cheat and ended up not being able to play it because of missed out critical info stating correct requirements
Gg

May 7, 2026
Unprompted review
Duck's Services logo

Reply from Duck's Services

Appreciate the honest feedback.

You’re right that some products do go into update periods, that’s unfortunately part of this space, and we’re actively working with developers to minimize downtime and improve reliability, especially for shorter-term options like 3-day keys.

That said, whenever a product is down for updates, time is always frozen so you’re not losing usage.

On support, we hear you. Response times can vary depending on volume, but we’ve been expanding our team and systems to make replies more consistent and faster.

If you want, feel free to reach out with your order and we can take a look at what happened there specifically.

Rated 5 out of 5 stars

DMA Setup Help / Firmware

I bought my DMA awhile ago, hadn't gotten around to it until recently and they were able to provide me firmware at a decent price and go through the troubles of helping me with any issues that came up. I would definitely recommend their services to anyone looking to get into DMA. The customer service was really nice and took their time diagnosing my issue.

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Very good service

Had a few problems with some of the products. Contacted support and Trix replied very quickly and helped me resolve the problem. Trix was very nice and quick to respond. I would recommend buying products from Ducks services and I will be buying from them again

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Super Helpful support!!!

Super Helpful support I had a couple problems and multiple staff members helped me fix them. All in all the most patient staff team I have ever worked with. Great Job Guys!

May 4, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible. First, I buy a key, ask for a refund, and its accepted. Its been 2 days with no communication from mr duck for the refund. I ping him and his staff calls me retarded. Do Not Buy. Warning You.

May 4, 2026
Unprompted review
Duck's Services logo

Reply from Duck's Services

Hi,

This review is missing key context. You purchased a Valorant DMA product without having the required Valorant-compatible firmware, and we approved a refund for you because of that.

Since the original payment was made via cryptocurrency, the refund was issued as store credit in line with our refund policy. This was completed within the normal processing timeframe.

Regarding the interaction with support, our team aims to remain professional at all times. However, the conversation became hostile, and there were repeated insults directed toward staff. While we don’t condone unprofessional responses, context is important here.

We’re always willing to help resolve things properly. If you still have questions or need assistance using your credit, feel free to reach out through support.

Rated 4 out of 5 stars

The service speed is good

The service speed is good, the website is clear and easy to navigate, etc. However, I got an instant ban in PUBG: Battlegrounds, and I didn’t even use an aimbot. This has happened before in War Thunder as well, so I recommend avoiding cheats that are not DMA-based.

Edit: Thank you for your feedback and your willingness to redolve the issue.

May 1, 2026
Unprompted review
Duck's Services logo

Reply from Duck's Services

Hey, really appreciate the feedback, and sorry to hear about the ban.

That’s definitely not normal behavior for this product. Please reach out to us directly through our support system so we can take a closer look at your setup and what may have caused it. We’ll help you troubleshoot and get things sorted.

Also worth noting, non-DMA products are generally less secure compared to DMA setups, especially on certain games, which can increase risk depending on usage.

We’ll do our best to make this right 👍

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