If you are there to buy items you get all the help and support you would ever need, if you there to play games they have lots of player with different experience levels to help and guide you if your n... See more
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Great communication and updates when ordered and through out shipping. Product was perfect and arrived on date in great condition. Highly recommend and will for sure use Dukes Gaming again.
I live a few blocks up from this place and nip down afyer school every friday normally for tcg and all the staff are really nice, supportive and helpful, prices on everything are amazingly fair, an... See more
It was a nightmare trying to find pre-orders for Pokémon Chaos Rising booster bundles. I finally came across Dukes Gaming website and luckily found these booster bundles in stock. I was a li... See more
Company details
Information provided by various external sources
Buy Games Workshop, Malifaux, Rumbleslam, Vallejo, Army Painter and many more at up to 20% off the recommended retail price. Every miniature is available brand new in the box and blister, or alternatively Duke's Gaming can assemble and pre-paint them for you. On top of all that, there is free delivery for all sales over £100.
Contact info
United Kingdom
- info@dukes-gaming.com
- www.dukes-gaming.com
4.9
Excellent
481 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Outstanding service
Outstanding service, fantastic prices and awesome help and information. Amazing place for all your geek needs
February 12, 2022
Great service and very friendly.
February 5, 2022
Always a high standard when dealing…
Always a high standard when dealing with this company
January 29, 2022
Welcoming atmosphere
Welcoming atmosphere. Helped with saving on prices too. Would recommend
January 15, 2022
Absolutely fantastic service !
Absolutely fantastic service !!
Couldn’t be any more helpful & very patient
January 9, 2022
Really great customer service
Really great customer service, Luke was really helpful via email. I was able to purchase a hand-painted-to-order item that was previously out of stock and have it arrive in time for Xmas! Would definitely shop here again.
December 28, 2021
Reply from Duke's Gaming
Thank you for the kind words! Really happy you liked it, and look out for the bauble range in 2022... there's going to be an update! :)
Product was fine but would rather they…
Product was fine but would rather they didn’t use Yodel, take longer than any other company and box looked like it had been sat on
December 28, 2021
Reply from Duke's Gaming
Hi AJ, and thank you for taking the time to review. We really appreciate the feedback as it is really hard to find a competitive priced but reliable courier. As of today we are now offering a few more options at checkout, so as a customer you have more choice over what courier delivers your package.
Hopefully you will have a choice that suits your needs on your next purchase :)
Damaged packing
November 18, 2021
Reply from Duke's Gaming
Hi Dhshs, I'm sorry to hear your packaging was damaged. There has been no record of this being reported though, could you get in touch with me at info@dukes-gaming.com please? As a small business it's really important that every purchase goes right. Thanks in advance!
Thanks for the awesome service
Thanks for the awesome service. Packaging was great. Highly recommended.
November 15, 2021
Good company
Item arrived late but that was the delivery company, otherwise I’m very happy with Dukes Gaming
Any problems email the company immediately and they’ll sort it
November 7, 2021
Reply from Duke's Gaming
08/11/2021 - Hi Chris, I'm appalled to hear that you have not received your item! Could you please get in touch as soon as possible and I will get this sorted out for you asap.
Your item was dispatched on 29th October 2021 and a tracking number was emailed to you on the same day.
10/11/2021 - Hi Chris, I have received no contact from you other than this message on Trust Pilot. I would like to resolve this for you as quickly as possible. Please get in touch at info@dukes-gaming.com. Your tracking number is showing your item has been delivered so I am very confused as to the 1-Star rating?
11/11/2020 - Hi Chris, please check your inbox as we have sent you an email. The courier has reported successful delivery of your order on 8th November.
Great little company!
The paints arrived well packaged and within time, and I’m very pleased with my order :)
November 4, 2021
Very satisfied with the company
Very satisfied with the company, package arrived very safely and I am very pleased with the purchase overall. YodelDirect were quite slow delivering but that's purely on their end, Duke's Gaming dispatched the item very quickly and kindly responded when I contacted them via the delivery time. Would recommend :)
November 4, 2021
Always a pleasure to visit and a great…
Always a pleasure to visit and a great place to run D&D campaigns!
October 25, 2021
Priced at correct level
Priced at correct level. Very fast delivery and communication. One to trust!
October 10, 2021
Very fast delivery
October 7, 2021
Great place to unwind and roll the…
Great place to unwind and roll the dice. Conveniently placed in centre of pontypool. Luke has a wealth of experience when it comes to gaming and is always hapoy to take you through a new game
October 4, 2021
Shocking delivery service
I ordered Pokémon TCG packs at £3.50 each which is great value - however this was 8 days ago, and I am still yet to receive them. I decided to buy over £50 worth to get free delivery, but they must use the cheapest delivery option possible. Hermes has had the parcel for 6 days and not even attempted delivery yet. Not able to contact Hermes on my end so please, sort it out Duke’s gaming. Just having cheap product prices isn’t enough, especially in this day and age.
September 20, 2021
Reply from Duke's Gaming
Hi Simon, we really appreciate your feedback and can only apologise that you have not received your items in our usual promptness. 6 days is certainly excessively long and is very unusual for Hermes. We are investigating to understand more and will update you shortly. Please accept our apologies once again.
Great price and quick delivery
September 20, 2021
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