Shady business practices, sloppy security
I first learned of the company's product (scheduling software) via a cold sales call from a spoofed California phone number. This is a shady business practice, so I was suspicious. (It's also illegal, because our business is on the FTC Do Not Call list. I asked whether the company is affiliated with another company we do business with -- in other words, how did you get this number? -- and was met with incomprehension.) I ended the call and decided to look up Duoserve to inquire whether they had instigated the call. Perhaps a scammer was trying to use their brand, even though it isn't a well known brand. But after trying two methods of contacting the company, I gave up. My browser was warning me of insecure connections due to an outdated configuration at the website. If Duoserve does such a poor job of maintaining basic security on its website, I do not trust them to protect my customer data. I have placed the company on my list to "Never Consider."
Reply from Duoserve
There is nothing insecure about our website or our offerings. Please feel free to read numerous reviews about our excellent quality scheduling and time clock products from capterra.com and other reliable resources. We have been in business for over 20 years now and offer great time management software solutions to businesses.