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See what reviewers are saying

Rated 5 out of 5 stars

We are totally over the moon with the services provided by Durhams. Our new bathroom project was handled and managed by Durhams and everything went much better than we expected. From our firs... See more

Rated 5 out of 5 stars

I’ve used Durhams for several years now. They’ve flushed out my heating, installed a new water tank and boiler and completed annual services (after I receive a really helpful email reminder). I real... See more

Company replied

Rated 5 out of 5 stars

Replaced our bath with a shower. Taped off all the carpeted areas and the stairs before they started. Removed old tiles. Relocated our basin and cabinet. Installed shower connected to the boiler. Remo... See more

Company replied

Rated 5 out of 5 stars

we've used most plumbing companies in Retford over the past 20 years, It was the first time using Durhams Heating Recently,We should have used them sooner.By far the best Plumbing company around. well... See more

Company replied

Company details

  1. Gas Installation Service
  2. Heating Contractor
  3. Oil & Natural Gas Company
  4. Plumber
  5. Radiator Repair Service
  6. Solar Energy Contractor

Written by the company

Durham's Heating Services is a family business, based in Retford Nottinghamshire, serving Retford and the surrounding areas. We hold certification with Gas Safe for Natural gas and LPG, OFTEC for oil and HETAS for solid fuel installations. We undertake installations, servicing, and repair of boilers across both domestic and commercial sectors. We offer a full range of plumbing and heating services, including the design and installation of fully fitted bathroom and kitchens. Looking for renewable options for your home or business? Look no further, we offer renewable energy solutions including air source heat pumps, solar PV & battery storage and EV vehicle chargers. Here at Durham’s, we pride ourselves on providing the highest possible standards and we are extremely proud to have been selected as a Worcester Bosch accredited Partner. We can offer amazing guarantees up to 12 years’ parts and labour on gas installations and up to 7 years on Oil. We offer competitive annual Heat Care Cover, providing service and breakdown peace of mind for your boiler and heating system. Need help with paying for your new boiler, no problem, we also offer interest free credit or low-cost monthly repayments on new Worcester Bosch boiler installations. * Our aim is to provide home owners with the best possible service, offering free no obligation quotations. *Durham Gas Services Limited T/A Durham's Heating Services (FRN 743755) is authorised and regulated by the Financial Conduct Authority. Durham Gas Services Limited T/A Durham's Heating Services acts as a credit broker and not a lender and do not receive a fee for the introduction. Credit is provided by Novuna Personal Finance, a division of Mitsubishi HC Capital UK Plc authorised and regulated by Financial Conduct Authority. Finance options are offered subject to status and credit check which must be completed before commencement of works. A 14-day cooling off period applies to all applications. If cancelled within 14 days, alternative payment of full outstanding balance must be made.


Contact info

4.9

Excellent

TrustScore 5 out of 5

113 reviews

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Rated 5 out of 5 stars

A team to be proud of

We are totally over the moon with the services provided by Durhams. Our new bathroom project was handled and managed by Durhams and everything went much better than we expected.

From our first meeting with Scott to discuss our vision through to choosing our bathroom suite and the fitting team of Josh D and Leo M, we feel that everyone went above and beyond our expectations to deliver a finished bathroom to be proud of.

We were consulted throughout and given choices over options to make everything perfect for us to use.

I would highly recommend any service that Durhams offer with absolute confidence that they will work tirelessly to provide the very best quality every time.
I can guarantee that we will be returning to Durhams for our next project.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

A Recent Major Home Improvement Project…

A recent major home improvement project involved installation of a high Spec Kitchen fitted in a new space, along with decommissioning the existing Kitchen into a redesigned dining/breakfast area. Logistically this was quite an ‘undertaking’
After inviting several other specialist companies to assess the job, it was clear that capability, creativity, and strong project management were far more important to us than cost.
Damon from Durhams stood out immediately. His vision, expertise, and ability to manage such a complex installation were exceptional. He worked closely with James Bacon from AMCO, who too, demonstrated exceptional talents levels in the Design, Planning, and Post implementation stages, subsequently together they gave us complete confidence from the outset.
Without doubt it was Damon — backed by James — who won the business, and we’re delighted they did. Their professionalism, creativity, and attention to detail have transformed our home. Damons’s talents are a ‘Rare Commodity’ and therefore would suspect in great demand, he is a true asset and credit to his current Employers.
James Director at Amco, likewise is a true professional, there is ‘No Sell’ its pure bespoke Planning and Advice … Would recommend without question

June 2, 2025
Unprompted review
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Reply from Durhams Heating

Thank you so much for you amazing review!

Rated 5 out of 5 stars

Replaced our bath with a shower

Replaced our bath with a shower. Taped off all the carpeted areas and the stairs before they started. Removed old tiles. Relocated our basin and cabinet. Installed shower connected to the boiler. Removed unneeded electrics. Plastered wall. Even moped the floor before they left. I would certainly recommend them to anyone.

March 20, 2024
Unprompted review
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Reply from Durhams Heating

Thank you for your kind review.

Rated 5 out of 5 stars

I have just had my shower plumbed in to…

I have just had my shower plumbed in to my gas boiler the young man owen made a brilliant job he was on time put down dust sheets clean up as he went on check everything worked fine before he left this is one young man they need to keep he is brill at what he does I would recommend them for all my plumbing jobs

September 11, 2023
Unprompted review
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Reply from Durhams Heating

Thank you for your kind review.

Rated 5 out of 5 stars

The best plumbing company in Retford

we've used most plumbing companies in Retford over the past 20 years, It was the first time using Durhams Heating Recently,We should have used them sooner.By far the best Plumbing company around. well priced and Very efficient workers,He left no stone un turned and went the extra mile. our heating system now performs better than its ever done. I never thought I would be so impressed with a company supplying a house hold service. For anyone who has lost faith in plumbers try this company to restore it. well done team Durhams Heating.

January 31, 2023
Unprompted review
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Reply from Durhams Heating

Wow, so so glad we could help and thank you for your amazing review. It really does mean the world.

Rated 5 out of 5 stars

Central Heating Retford

Very pleased with central heating installed, the “Team” did a brilliant job and finished in the time as quoted. All of them very helpful and friendly and kindly explained everything I needed to know. Couldn’t have asked for better service.
Kathleen from Retford

November 3, 2022
Unprompted review
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Reply from Durhams Heating

Thank you so much for your kind review.

Rated 5 out of 5 stars

A Great Find

I'm not at all surprised to find only a single one-star review, and that from someone inadvertantly included in a mass mailing and who has never actually used their service. Durham's is something I've been looking for for far too long - a company that behaves professionally, does a good job and doesn't charge London prices. So far, they've replaced my en-suite shower (very nice) and a couple of lavatory flush valves (not as straightforward a job as YouTube makes it look). Everyone I dealt with was friendly, professional and knew what they were doing. If only they did conservatories, I've a long-term leak I'd be glad to let them have a crack at.

November 2, 2022
Unprompted review
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Reply from Durhams Heating

Thank you for your review, so very glad we could help.

Rated 5 out of 5 stars

Fantastic service

I used durhams heating a while ago to remove an old back boiler and install a new combi boiler, the men who came to do the work were absolutely fabulous, on time each day, very polite and really worked there socks off to get the job done.
I would like to say that they are all a credit to the company, kept me informed about each step of the job and cleaned there mess up at the end of each day.
A really honest company that I would highly recommend, thank you !

September 2, 2022
Unprompted review
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Reply from Durhams Heating

Thank you very much for your review.

Rated 5 out of 5 stars

The workmen arrived early morning

The workmen arrived early morning, and only stopped for a short lunch break.
Two very professional workmen. Very happy with their work and aptitude

April 20, 2021
Unprompted review
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Reply from Durhams Heating

Thank you for your kind words

Rated 5 out of 5 stars

Used Durhams heating on recommendations…

Used Durhams heating on recommendations from family. Everything I was told lived up to be true from start to finish the installation of my new boiler ( which I might say was no easy task for them, ) their engineers were professional and courteous. They got on with the job with very little disruption and as I had no heating supply for 2 days they even supplied me with alternative heating.
With regards to the price this was so reasonable and we can highly recommend this company above others.
A big thank you to Rob, Sam for all their hard work and to Mike for his excellent advice
Well done DURHAMS
No hesitation in recommending this family run business

January 31, 2021
Unprompted review
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Reply from Durhams Heating

Thank you for your review!

Rated 5 out of 5 stars

Good professional service.

I’ve used Durhams for several years now. They’ve flushed out my heating, installed a new water tank and boiler and completed annual services (after I receive a really helpful email reminder).
I really wish I’d got their plumbing insurance rather than through my house insurance with HomeServe. I’m probably going to need them to fix the issues Homeserve are causing for me! (The only reason I didn’t get their insurance is because no one got back to me when I enquired.)

August 22, 2020
Unprompted review
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Reply from Durhams Heating

Thank you for you review. This really means a lot to us. I am sorry you didn't get a reply from us regarding Heat Care. It may be that you have accidently slipped through the system. If we can help with anything further please do get in touch.

Rated 5 out of 5 stars

Quality Service

I use Durhams Heating for home and rental portfolio. They are incredibly efficient and always work to find the most cost effective option to make good.
Quality customer care from beginning to end of each job.

July 20, 2018
Unprompted review
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Reply from Durhams Heating

Thank you!

Rated 5 out of 5 stars

I would definitely recommend Durhams…

I would definitely recommend Durhams heating. They are true professionals, are very polite and respectful and will listen to the customer. They were clean and tidy and did the job to a high standard.

July 18, 2018
Unprompted review
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Reply from Durhams Heating

Thank you so much for taking the time to leave us a review, it is much appreciated.

Rated 5 out of 5 stars

5 Star Service

Thank you to all the team for the excellent service I received this afternoon– I really appreciated the responsiveness in arranging an appointment in just a few hours what great service! Scott showed great competence with our maze of underfloor heating.
I can not recommend Durhams highly enough - Prompt and on time -all the team are polite, tidy and very professional. Standards of work are extremely high!
Thanks

July 3, 2018
Unprompted review
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Reply from Durhams Heating

Thank you for your great feedback, we really appreciate your support.

Rated 5 out of 5 stars

would recommend this company

would recommend this company. They are professional, helpful and friendly, we were very pleased with our bathroom.highly

March 1, 2018
Unprompted review
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Reply from Durhams Heating

Thank you for your review, we appreciate your kind words.

Rated 5 out of 5 stars

Installation of boiler.

Thank you Scott, Rob and the team for an excellent job I can not recommend Durhams highly enough - They arrive when they say they will,
all the team are polite, tidy and very professional their work is of a very high standard many thanks.

February 12, 2018
Unprompted review
Durhams Heating logo

Reply from Durhams Heating

Thank you for your review. We ensure all our staff are aware of the reviews they receive.

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