I made payment on Sunday 3 July. My money didn't reflect on my trading account even now. I'm contacting them they are busy telling me about my bank, saying that my money reversed. I'll never make pay... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Communication with employees is very poor. There is no or half response to questions. The fee is expensive compared to the poor service and product quality. After the transition to the new platform (s... See more
You are good at creating account for new members, but you don't have a working support. The account that I opened that I can use for payment gateway and you counting me as one of your active cus... See more
Dusupay is very reliable to withdraw funds from Deriv to mpesa.but it just disappeared without any notice leaving people who deposited through it stranded on time of withdrawal.......is it mantaince... See more
Company details
Written by the company
Making online payments using African mobile money modes simpler and secure. Accept payment on your website or app or make payouts across Africa
Contact info
Kisaasi Kyanja road, Kampala, Uganda
- customersupport@dusupay.com
- www.dusupay.com
2.1
Poor
35 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have sent an email for a week now and…
I have sent an email for a week now and never received any response. It's better you put an instant chat support on your website so that users can get answers to their problems without waiting for so long.
March 19, 2020
Unprompted review
I have a very bad experience with…
There is alot of improvement in this company since the last time I had an issue of not receiving my funds now my issue has been sorted and very happp
January 19, 2020
Unprompted review
Not Reliable,delayed payments
Not Reliable,delayed payments
They Have delayed my payment over 24 hrs now,I suggest using alternative methods for convenience and speed.
December 2, 2019
Unprompted review
Great service
May 29, 2017
Unprompted review
Lack transparency and they are cheats.
A bunch of fraudsters be careful if you have money in your account. I've had a terrible experience with them.
April 4, 2017
Unprompted review
Brilliant Platform.... Liteally NO RESERVATIONS. I would recommend this to anyone worldwide. It works
I have been selling off the DusuPay Ecommerce platform and its working so well. My clients pay me with Visa, mastercards and American express cards and I withdraw the funds in Uganda to my MTN mobile money instantly.
The mobile site is lacking however
September 13, 2015
Unprompted review
my business in africa can now Receive reliable payments through my website
As a merchant in Africa I couldn't receive payments through paypal but these dusupay provided me with a free merchant account last month. I sell african crafts and clothing and i have already in just over a month smoothly and successfully completed 56 transactions through them. Paypal used to hold one of my UK friends money for upto 21days at times but she also joined me on dusupay just about 4days ago and she's already loving it with her payments going directly to her uk business bank account. i receive my website payments instantly from all over the world through my Mtn or Airtel Mobile money account in uganda for a very reasonable fee.thank you guys. finally something that works not only for the western world merchant but the african merchant too. so greatful though you it could have been better if you came around abit earlier. i have personally left alot of money on the table just in uganda using unreliable payment gateways. thnks you have breathed a new life into my biz ..kyakaabi
September 5, 2015
Unprompted review
What Africa Has Been Waiting for
I easily and conveniently pay my bills, use it to buy airtime whenever i need to talk in the middle of the night, send and receive money easily and no long nagging verification procedures.
August 26, 2015
Unprompted review
I pay for all my bills in one place without leaving my work place
This a multi-purpose tool for me. I send money for commission and use the commission to pay for my daily bills ranging from airtime to DSTV,water, electricity, data etc.
August 24, 2015
Unprompted review
works well for my site
Receive my payments. Lacking on Mobile money deposits. Withdrawals are perfect though
August 23, 2015
Unprompted review
My auntie sends me money through this
I receive money straight to my mobile money account
August 23, 2015
Unprompted review
Gives me more money from Africa than skrill and paypal
Using it to receive payments on tvtwist: Effecient product for African online payments. Wonderful online payment gateway
August 21, 2015
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.