Duxburys Garden Furniture Showroom Reviews 

850
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, friendly, and knowledgeable, providing great advice without any high-pressure sales tactics. Consumers truly love the vast selection of beautiful, high-quality garden furniture available to comfortably view and test directly in the showroom. People are also very pleased with the efficient, prompt delivery service provided by the professional team. Buyers consistently note that the delivery drivers are extremely polite and exceptionally helpful when dropping off heavy items. Reviewers highlight how smoothly any scheduling changes or minor inquiries are handled by the dedicated customer service representatives.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the lovely appearance and... See more

Staff

Clients share positive opinions on staff, frequently describing them as friendly, helpful, and knowledgeable.... See more

Delivery service

Customers had positive experiences with delivery service, highlighting fast and prompt arrivals within days... See more

Service

Reviewers highlight positive aspects of service, describing the overall customer experience as great and... See more

Quality

Reviewers mention positive feedback about quality, consistently expressing high satisfaction with their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent shop, excellent displays, we weren’t actually going in for any furniture as we were looking at pergolas. however we bought a beautiful L shaped garden set, benches and with a table with the... See more

Rated 5 out of 5 stars

We purchased a Nova Titan 4 x 3 Mtr pergola with 2 x privacy screen, LED lights from Duxburys. We liked that we were able to view the pergola in their showroom and ask questions before buying. Everyt... See more

Rated 5 out of 5 stars

Stumbled across Duxbury's Garden Furniture on line whist search for a specific item in 2026, and paid their showroom a visit, and were amazed at the sheer number of sets and items they had available... See more

Rated 5 out of 5 stars

Visited showroom a few weeks ago excellent choice of garden furniture. Spoke to members of staff offered a coffee. Emma arranged a delivery time to meet our needs. Received all items purchased on date... See more


Company details

  1. Garden Furniture Shop

About Duxburys Garden Furniture Showroom

Written by the company

We are a family run business based in Whitestake, Preston.

In our huge 20,000 square foot showroom we have over 130 different sets of luxury garden furniture so together we are positive we will find the perfect garden furniture for your family. We currently only cover the North West as we deliver using our own vans with professional, friendly drivers.
We pride ourselves in excellent customer service which you can see from our reviews. As well as luxury garden furniture, we sell pergolas, parasols, water features, luxury accessories and more. We operate as a garden furniture showroom all year round.

Contact info

4.9

Excellent

TrustScore 5 out of 5

850 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(850)

70 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recent purchases.

Well served by Emma who made us very welcome & answered any queries that we had. We are very pleased with all 3 items that we purchased.

April 25, 2024
Rated 5 out of 5 stars

Five star service

Purchased the Atlas Furniture from you last summer. Couldn't be more pleased with it. Staff were knowledgable, helpful and friendly. Five star service x

May 4, 2024
Unprompted review
Rated 5 out of 5 stars

Best Place for Garden Furniture!

Excellent selection of quality furniture in a beautiful showroom with great friendly and knowledgable staff! Really great sales and delivery service. This place is the best! Highly recommended 😁

April 5, 2024
Unprompted review
Rated 1 out of 5 stars

not able to log in

April 30, 2024
Unprompted review
Duxburys Garden Furniture Showroom logo

Reply from Duxburys Garden Furniture Showroom

Hi Tracey, We don't understand your 1 star review? What was you trying to log in to? We can't see that you have ever ordered from Duxburys Garden Furniture. Please could you explain a little more as we have had nothing but 5 star reviews from all out customers. As a family run business having a 1 star review can be very damaging especially when it isn't warranted.

Rated 5 out of 5 stars

After using Duxburys about 3 years ago…

After using Duxburys about 3 years ago and experiencing fantastic service, we went back to purchase some more garden furniture. Once again the service was second to none. We were looked after by Clare who was very helpful and knowledgeable on all aspects of what we needed. We would definitely recommend Duxburys. Well done.

March 21, 2024
Rated 5 out of 5 stars

Couldn’t be more pleased!!

We couldn’t have been more pleased or impressed with both the service we had and the quality of the garden lounge set we bought. Nothing was too much trouble for Claire when we were deciding what to buy. She was focussed on what we were looking for, very knowledgeable and, like the rest of the team we met, genuinely very pleasant. The delivery team were no less great. We found Duxbury’s quite by chance - and are only sorry we didn’t know if this great team years ago. Sincere thanks to everyone there.

March 30, 2024
Rated 5 out of 5 stars

What an amazing experience

What an amazing experience. We were spoilt for choice in the showroom of a huge selection of garden furniture. Polite and respectful staff made it an enjoyable shopping experience. Delivery was easy to coordinate and we now have an amazing garden furniture set on our patio. Definitely recommend.

April 2, 2024
Rated 5 out of 5 stars

We found Duxburys online about 3 years…

We found Duxburys online about 3 years ago bought 2 lovely Bistro sets and the friendliness, professionalism, and service was absolutely perfect from all the staff. We have recently been back and bought another set, once again the service was second to none. We were looked after this time by Clare, she was fantastic. No pressure to buy, just able to offer her help and advice and assurance that they were there when and if we were ready to purchase, which we did of course. The quality of the products from Duxburys is definitely far superior to any other garden centre we have visited. We had a problem on our initial purchase (not their fault) and they sorted it out without any issues whatsoever. We would definitely recommend Duxburys to anyone.

March 22, 2024
Unprompted review
Rated 5 out of 5 stars

Duxbury's is always great

Duxbury's is consistently great to deal with. We have always found it to have quality products and good prices. The staff are helpful, knowledgeable and friendly, emails are responded to very quickly, and delivery drivers turn up on time as promised and are friendly and efficient. We have bought a number of products from Duxbury's over the years and it will remain our first choice for garden furniture and accessories. Duxbury's stand out as a great retailer and I highly recommend its products and services.

March 5, 2024

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