Dvdoo Reviews 28,297

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Syntes det var en hurtig levering og mine blurays kom også i perfect stand og indpakning:) Glad for dem :) Jeg takker dvdoo :)

Rated 4 out of 5 stars

The delivery company sent me an email at 2:06 AM claiming the pack is delivered at my address. At 2:30 AM I read the email and went to check. No pack was delivered :( The pack was only deliver... See more

Rated 5 out of 5 stars

The thing that differentiate them from other webs is the incredibly service provided on tracking and informing customer on the package status. Outstanding! E.g. I got a SMS as soon as the package was... See more

Company details

  1. Video Store
  2. DVD Store
  3. Game Store
  4. Music Store
  5. Record Store

About Dvdoo

Information provided by various external sources

Siden 1999 har Dvdoo sørget for underholdning til hundredtusindvis af danskere med passion for film, tv-serier, musik og spil. Det gør os til en af Danmarks ældste butikker på nettet.

Vores kundeservice sidder hver dag klar til at svare på dine spørgsmål. Du kan tit finde svaret i vores ofte stillede spørgsmål, men du er også mere end velkommen til at skrive eller ringe til vores kundeservice, som altid hjælper med et smil.

Så gå på opdagelse i vores store underholdningsunivers, hvor du helt sikkert kan finde noget, der passer lige til dig. Rigtig god fornøjelse.

Contact info

4.8

Excellent

TrustScore 5 out of 5

28K reviews

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Rated 3 out of 5 stars

Er glad for at handle hos Dvdoo

Er glad for at handle hos Dvdoo, men den CD jeg købte til gave, der var det der holder CD’en på plads i coveret knækket helt så cd’en skøjter rundt men heldigvis er cd’en ikke beskadiget, men det er lidt synd

March 9, 2020
Unprompted review
Dvdoo logo

Reply from Dvdoo

Hej Gitte,

Vi beklager meget at din ordre har haft en hård medfart. Lad os gerne høre fra dig på mail: kundeservice@dvdoo.dk eller tlf.: 70 27 85 05 og vi vil kunne tilbyde en evt. ombytning :-)

Med venlig hilsen

DVDOO

Rated 3 out of 5 stars

Feedback

Sunday, 25th November 2018

Dear Dvdoo,
I received my CD, it was well packed and in good condition, and I didn't have to wait long for it. The only thing with which I was dissatisfied was, however, that I had to go into town to a shop to collect the package. I got an e-mail telling me that an attempt to deliver the CD at my address had failed (or words to that effect). We have a street-door to my block of flats which is kept locked, but there is a bell-push for each flat. Even if the delivery man/woman had come at four or five in the morning, I would rather have gone down in my dressing gown to get the package than have to go right into town (2-3 km) later on. I wish that when ordering, one could indicate that one was prepared to accept delivery at any hour of the day or night.
Otherwise, as already expressed, everything was fine.

Yours,
Peter T

November 25, 2018
Unprompted review
Dvdoo logo

Reply from Dvdoo

Hi Peter,

DAO only delivers at night and isn´t allowed to ring the doorbell.
Therefore, if it isn't possible for them to deliver the package safely, they have to deliver at a parcel shop.

But another time, you are welcome til contact costumerservice.
They can explain another possibility to you.

Have a nice day.

Mvh
Dvdoo

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