Nice products, but I can’t recommend ordering from outside the UK. I paid €71.80 for four light bulbs (which is already expensive), €32 for shipping, and then UPS charged me an additional €48.6... See more
Company replied
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See what reviewers are saying
I stumbled upon this website whilst looking for a butter dish of all things as a gift. Fabulous enamel kitchen wear and lots of other interesting home products, very original. Excellent customer... See more
A beautiful shop, once inside you just want to explore & the interesting items to peruse make it very enjoyable. There’s quality, style & fun here, somewhere I find something for myself and gifts for... See more
Company replied
The service Dyke & Dean provide can be described in one word - outstanding. I searched online stores globally, as far as search engines can reach, and D&D were the only store who had this particular i... See more
Company replied
Company details
Written by the company
At Dyke & Dean, we pride ourselves on our eclectic mix of homeware and lighting products. Founded in 2013 by Eddie Lloyd-Dyke and Oliver Dean in the historic town of Hastings, our store's focus is to fuse contemporary with traditional - old school qual...
Contact info
14 CLAREMONT, TN341HA, HASTINGS, United Kingdom
- 01424 429202
- info@dykeanddean.com
- www.dykeanddean.com
4.4
Excellent
452 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I like the shelf
Good website and chat function very useful. Products look good and the one we bought is fine.
Extremely well wrapped for avoiding damage, top marks on that!
April 29, 2022
Unfortunately the design is poorly…
Unfortunately the design is poorly thought out – the location of the screw holes means that the bracket bounces when you try using a soap dispenser in the bracket as shown. The result is you end up pushing the bracket away from the wall. I was worried it was going to rip out of the wall so I’ve had to turn it upside down as a workaround but now my soap dispenser is lower than I wanted. I wouldn’t buy this product again.
April 29, 2022
Great products and service
April 28, 2022
Excellent products
Excellent products, price and service. Would absolutely recommend Dyke and Dean
April 26, 2022
Fast shipping and received exactly what…
Fast shipping and received exactly what I ordered
April 26, 2022
Reply from DYKE & DEAN
Good afternoon Samantha,
Thank you for leaving us a 5-star review. We appreciate hearing how happy you were with our service and products.
We hope to see you shop with us again in the future.
All the best,
Dyke & Dean
Great price on shipping!
April 14, 2022
Reply from DYKE & DEAN
Hi David,
Thank you for your 5 star review regarding your recent order. We are always aiming to get our products to our customers as quickly as possible and for the best price. We hope you enjoy your product.
Kind regards,
Dyke & Dean
Delivered in good time and product is …
Delivered in good time and product is exactly what we were after. Thanks
April 13, 2022
Reply from DYKE & DEAN
Hi Karl,
Thank you so much for your lovely 5 star review of your experience with Dyke & Dean.
We hope to see you again in the future!
Best,
Dyke & Dean
Ceramic bathroom hook.
I ordered a ceramic bathroom hook and it arrived safely and looks fine, although it isn't up yet, so I can't say anymore.
April 12, 2022
Reply from DYKE & DEAN
Hello,
Thank you for leaving us a 5-star review. We appreciate hearing how happy you were with our service. We hope you like the bathroom hook once it is up :)
We hope to see you shop with us again.
All the best,
Dyke & Dean
Fast prompt service
I ordered an oil lamp for an emergency backup and to reduce electric bills in the future. The ordering process was fine and the delivery next day. The only issue was the track and trace link for Parcelforce did not work.
April 12, 2022
Reply from DYKE & DEAN
Hi there,
Thank you for your 5 star review regarding your recent order. We are glad you received your order so quickly. We hope you enjoy your product and it saves you money on your bills :)
Kind regards,
Dyke & Dean
Fast shipment product was brilliant…
Fast shipment product was brilliant shame about the gold screw caps, once screws are in the seal it makes the gold caps difficult to put on, nothing a little clear plumbers silicone couldn’t fix. Apart from that, it looks brilliant installed next to a Matt black shower. Still a 5 star from me will be back :)
April 8, 2022
Reply from DYKE & DEAN
Hi Mo,
Thank you for your brilliant 5 star review regarding your recent order.
We are always aiming to get our products to our customers as quickly as possible; I’m glad to hear you appreciated this!
We look forward to seeing you again soon.
Take care,
Dyke & Dean
All good- seamless process and prompt…
All good- seamless process and prompt delivery. No complaints!
April 6, 2022
Reply from DYKE & DEAN
Hi,
Thank you for your lovely 5 star review regarding your recent order.
We are alway aim to get our products to our customers as quickly as possible; I’m glad to hear you appreciated this and we hope you enjoy your products!
All the best,
Dyke & Dean
Lovely goods at reasonable prices
Lovely goods at reasonable prices. Excellent delivery timescales.
April 5, 2022
Reply from DYKE & DEAN
Hi,
Thank you for your lovely 5 star review regarding your recent order.
We always aim to get our products to our customers as quickly as possible; I’m glad to hear you appreciated this and we hope you enjoy your goods!
Kind regards,
Dyke & Dean
Reply from DYKE & DEAN
Hi,
Thank you for your lovely 5 star review regarding your recent order.
We hope you enjoy your products!
Kind regards,
Dyke & Dean
Reply from DYKE & DEAN
Hello,
Thank you for your 5 star review regarding your recent order at Dyke & Dean.
We are always aiming to get our products to our customers as quickly as possible; I’m glad to hear you appreciated this and we hope you enjoy your order!
All the best,
Dyke & Dean
Reply from DYKE & DEAN
Hello,
Thank you for your 5 star review regarding your recent order at Dyke & Dean.
We are very pleased to hear that you are happy with your order!
All the best,
Dyke & Dean
Returns are costly
Beautiful product but not suitable for me. You have to pay for your own return and they need to be sent back in the original packaging.
The original packaging the item was sent in was so much bigger than the item itself so it has cost me about a third of the product itself - which wasn't cheap in the first place.
Unfortunately, I won't be buying from them again as if something isn't right it really is not worth spending a lot of my own money to return .
March 29, 2022
Unprompted review
Reply from DYKE & DEAN
We have no record of this order, the review has been left without a name or email address. We can only assume this is a fake review and has been reported to Trust Pilot.
Reply from DYKE & DEAN
Hello,
Thank you for your 5 star review regarding your recent order at Dyke & Dean.
We are always aiming to get our products to our customers as quickly as possible; I’m glad to hear you appreciated this and we hope you enjoy your order.
All the best,
Dyke & Dean
Very pleased with the quality of the…
Very pleased with the quality of the ceiling roses, the delivery was very fast too.
March 23, 2022
Reply from DYKE & DEAN
Hi,
Thank you for your lovely 5 star review regarding your recent order.
We are always aiming to get our products to our customers as quickly as possible; I’m glad to hear you appreciated this and we hope you enjoy your products.
Kind regards,
Dyke & Dean
Great bathroom lights!
March 22, 2022
Reply from DYKE & DEAN
Hello Tim,
Thank you for leaving us a 5-star review. We appreciate hearing how happy you were with our products :)
We hope to see you shop with us again soon.
All the best,
Dyke & Dean
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