Nice products, but I can’t recommend ordering from outside the UK. I paid €71.80 for four light bulbs (which is already expensive), €32 for shipping, and then UPS charged me an additional €48.6... See more
Company replied
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See what reviewers are saying
I stumbled upon this website whilst looking for a butter dish of all things as a gift. Fabulous enamel kitchen wear and lots of other interesting home products, very original. Excellent customer... See more
A beautiful shop, once inside you just want to explore & the interesting items to peruse make it very enjoyable. There’s quality, style & fun here, somewhere I find something for myself and gifts for... See more
Company replied
The service Dyke & Dean provide can be described in one word - outstanding. I searched online stores globally, as far as search engines can reach, and D&D were the only store who had this particular i... See more
Company replied
Company details
Written by the company
At Dyke & Dean, we pride ourselves on our eclectic mix of homeware and lighting products. Founded in 2013 by Eddie Lloyd-Dyke and Oliver Dean in the historic town of Hastings, our store's focus is to fuse contemporary with traditional - old school qual...
Contact info
14 CLAREMONT, TN341HA, HASTINGS, United Kingdom
- 01424 429202
- info@dykeanddean.com
- www.dykeanddean.com
4.4
Excellent
452 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Bought the glass bottle for wall holder
Bought the glass bottle for hand wash as I was given the wall holder for it. Wall holder is really nice! Bottle is a good size and works well. Initial pump I received was broken but D&D replaced it. All working now.
February 14, 2022
Reply from DYKE & DEAN
Good morning Emily,
Thank you so much for your lovely review of your experience with Dyke & Dean.
We are glad you are happy with your order and that our team were able to sort out a replacement quickly for you.
We hope to see you again in the future.
All the best,
Dyke & Dean
Kind regards,
Dyke & Dean
Reply from DYKE & DEAN
Hello,
Thank you for leaving us a great 5-star review.
We appreciate hearing how happy you were with your order :)
We hope to see you shop with us again soon.
Have a lovely day,
Dyke & Dean
Really quick delivery and beautiful…
Really quick delivery and beautiful products (yes, even an oven glove!).
February 14, 2022
Reply from DYKE & DEAN
Hello,
Thank you for your 5 star review regarding your recent order.
We are always aiming to get our products to our customers as quickly as possible; We are glad to hear you appreciated this and we hope you enjoy your order.
Kind regards,
Dyke & Dean
Quick delivery
Arrived quickly. Had a small issue that was quickly resolved by their customer service team, very good
February 14, 2022
Unprompted review
Reply from DYKE & DEAN
Hello,
Thank you so much for your 5 star review of your experience with Dyke & Dean.
We are glad you are happy with your order and are glad our customer service team were able to help you with your issue :)
All the best,
Dyke & Dean
Reply from DYKE & DEAN
Hello Mike,
Thank you for your 5 star review regarding your recent order.
We are always aiming to get our products to our customers as quickly as possible; I’m glad to hear you appreciated this and we hope you are happy with your order.
Take care,
Dyke & Dean
Fast delivery and high quality product!
February 8, 2022
Reply from DYKE & DEAN
Hi Victoria,
Thank you for your lovely 5 star review regarding your recent order.
We always aiming to get our products to our customers as quickly as possible; I’m glad to hear you appreciated this and we are glad to hear that you are happy with your order.
Take care,
Dyke & Dean
Very prompt delivery
Very prompt delivery. Excellent product and not one that is widely available in the UK.
February 5, 2022
Reply from DYKE & DEAN
Hello Eileen,
Thank you for your glowing 5-star review regarding your recent order.
We always aim to get our customers orders out as soon as possible. I’m glad to hear you appreciated this along with our unique product inside!
Take care,
Dyke & Dean
Dyke & Dean soap holder bracket
I cannot recommend this company enough. My soap dispenser holder arrived less than 48 hours after ordering. The bracket is well made and stylish.
February 4, 2022
Reply from DYKE & DEAN
Good morning Jane,
Thank you so much for your lovely 5 star review of your experience with Dyke & Dean.
We hope to see you again in the future!
Best,
Dyke & Dean
Expensive, but a little different from the norm.
Quick and easy purchase. Really good products that give the finishing touches to a project. A little bit expensive though.
January 24, 2022
Reply from DYKE & DEAN
Hi Ian,
Thank you for your 5 star review of your experience at Dyke & Dean.
We are so glad you are happy with the products you purchased.
We hope to see you again in the future,
All the best,
Dyke & Dean
Ordered october, shipped but sill idea when
Ordered october, delivery promised Decemberish now shipped last week, tracking but still no delivery date. So still no idea from October
Poor communication
January 24, 2022
Lovely Solsona forks bought and…
Lovely Solsona forks bought and delivered now awaiting a heads up re the 12mm Knives. 3 voicemail messages left, 1 email and no reply of any sorts so communication is letting down what looks like a good website.
January 24, 2022
Love these products
Love these products - and they arrived super fast in eco packaging
January 18, 2022
Reply from DYKE & DEAN
Good afternoon,
Thank you for your review regarding your recent order.
We are always aiming to get our products to our customers as quickly as possible; I’m glad to hear you appreciated this along with our eco friendly packaging and product inside!
Take care,
Dyke & Dean
slow shipment
Placed a order, but their shipment was slow after a week of waiting, raised concern and was offered a full refund as I no longer needed the item.
January 18, 2022
Brilliant
We have ordered from you twice now, and we cannot praise you high enough, as we received exactly what was ordered, and without delay.
January 18, 2022
Reply from DYKE & DEAN
Hi Lana,
Thank you so much for your lovely 5 star review of your experience with Dyke & Dean and for your repeat custom.
We hope to see you again in the future!
All the best,
Dyke & Dean
Best,
Dyke & Dean
Lovely products, prompt delivery
Good quality, characterful homeware accessories. Reliable and prompt delivery.
January 17, 2022
Reply from DYKE & DEAN
Hello,
Thank you for your review regarding your recent order.
We are always aiming to get our products to our customers as quickly as possible; I’m glad to hear you appreciated this along with high quality products we sell.
Thank you,
Dyke & Dean
My friend recommended D&D when I was…
My friend recommended D&D when I was renovating my bathroom as I was looking for specific things. Not only did I find exactly what I wanted but the customer service was exceptional. I placed an order and realised that I needed additional things so wanted to combine postage. I spoke to David who was very helpful, he refunded my additional delivery fee and I received the package the next day!
January 17, 2022
Reply from DYKE & DEAN
Hello Lisa,
Thank you so much for your glowing 5 star review of your experience with Dyke & Dean.
We appreciate hearing how happy you were with our customer service, (and Dave is a star ⭐️ ) We do try and help as much as we can and ship orders out as soon as possible.
We hope to see you again in the future,
All the best,
Dyke & Dean
We hope to see you shop with us again soon.
All the best,
Reply from DYKE & DEAN
Hi Karena,
Thank you for your lovely review of your experience with Dyke & Dean.
We appreciate hearing how happy you were with our service.
We hope to see you again in the future :)
Kind regards,
Dyke & Dean
Good service and product.
January 14, 2022
Reply from DYKE & DEAN
Hello,
Thank you so much for your 5 start review regarding your recent order.
We appreciate hearing how happy you were with our service.
We hope to see you shop with us again soon.
All the best,
Dyke & Dean
Reply from DYKE & DEAN
Hello,
Thank you so much for your lovely 5 star review of your experience with Dyke & Dean.
We are so happy you love our products and website. We hope to see you again in the future!
Best,
Dyke & Dean
Lovely piece
Lovely piece, genuine, well packaged, as described, on-time, no damage, decent price, no silly shipping fees. Thank you.
January 13, 2022
Reply from DYKE & DEAN
Good afternoon Dave,
Thank you so much for your lovely 5 star review of your experience with Dyke & Dean.
We hope to see you again soon.
Take care,
Dyke & Dean
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