Ordered item, turned up ok. Worked for a while, went faulty within 6 months. Would not honour the warranty, and would not respond to emails. Better to pay the extra from a genuine company
Company replied
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See what reviewers are saying
Behringer Xenyx 302 usb mixer 1. Product in stock - not available quickly anywhere else 2. Price not the cheapest but not unreasonable 3. Good options for shipping. I chose a next working day op... See more
Decent products; delivery time somewhat slower than some of the competition, though bank holidays did not help. The parcel arrived ripped, with an item missing. DY mostly dealt with that satisfactori... See more
I’m a newbie bedroom DJ (2nd time around) and bought a pioneer DJ-400 as a covid boredom buster, I had set up issues and had a long video chat with Dan who talked me through all my issues and got me... See more
Company details
Written by the company
Welcome to DYProAudio.co.uk. We are a Live Sound and DJ retailer specialising in PA systems, Cables, DJ Controllers, Lighting & More! Weather you are a beginner or regular giging musician, we have all the gear that you need from some of the worlds top brands which include Pioneer DJ, American DJ, Chauvet DJ, Equinox, dB Technologies, RCF, FBT, just to name a few!
Contact info
Unit 4 Larkstore Park, TN12 0QY, Staplehurst, United Kingdom
- 01622 910028
- info@dyproaudio.co.uk
- www.dyproaudio.co.uk
3.7
Average
208 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent product
Excellent product, easy to order through a great set out website.
Quick delivery, well recommended
June 12, 2023
Painful delivery time
Item was fine.
Price was ok but not great.
Biggest issue was that item took MANY WEEKS TO ARRIVE.
Would not use this company again.
June 2, 2023
Reply from DY Pro Audio | Kent’s Online DJ Equipment Shop
Hi, Apologies that the stock took longer than normal to arrive into us, We did message you to let you know that the stock was scheduled to arrive at the end of May, and I’m pleased to advise that the stock did arrive on time, and was shipped straight away. We are noticing that some items are still taking a little longer to arrive into us due to manufacturing issues, and unfortunately this was the case on this item, Its something completely out of our control, and can only apologise for the small delay on your item, and we hope that you will continue to use us int he future.
Thanks
The DYProAudio Team
Decent products, a few logistical issues.
Decent products; delivery time somewhat slower than some of the competition, though bank holidays did not help. The parcel arrived ripped, with an item missing. DY mostly dealt with that satisfactorily, though I did ask for a refund as I had had to obtain a replacement in the interim. They missed this, and despatched the item again; as it was not costly I will keep it, but would have preferred the refund.
May 2, 2023
Great service
Great service, I bought eight pulse tubes and one was faulty. Exchange was smooth and efficient. Will shop with DYAudio again.
May 2, 2023
Starcloth arrrived on time and I was…
Starcloth arrrived on time and I was informed of the delivery details.
Recommended
March 27, 2023
Was quick only thing that bothered me…
Was quick only thing that bothered me was packaging
March 27, 2023
Good sturdy handle
Good sturdy handle, a nice replacement for a Gibson case, very reasonable price
March 23, 2023
Sold me an unsuitable item
Sold me an unsuitable item, but accepted return without question and paid return postage
March 13, 2023
Great service company kept me informed…
Great service company kept me informed from when product left them to when I received it, when I emailed a question they replied right away. A truly good experience for me
January 31, 2023
I'll be back
The product I ordered was out of stock and discontinued. DY updated me very quickly with the information and offered the same product in a different colour which was fine as they offered the best price I could find online. So, great communication, great product, great price. Thank you!
February 22, 2023
not a lot simple order knock at door…
not a lot simple order knock at door and party time
February 2, 2023
Great prices and excellent customer service
Very impressed with this company. The products were very well priced and when I had an issue with the delivery company, they managed to sort it so quickly that the items arrived a couple of hours later. First class customer service
February 22, 2023
Unprompted review
Great company, quick delivery
Quick delivery. Was told that there were only 2 of the 3 items I ordered in stock but all 3 arrived at the same time. Great service - thanks!
February 6, 2023
Prompt efficient service -impressive!
Exactly what I ordered fast delivery- who needs more.
February 2, 2023
Great product
Great product, a little delayed coming into them, but they kept me well informed.
January 31, 2023
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