Excellent online store where I shop. I had trouble paying online with my last purchase because Visa declined my payment.They suspected that the registered business name Crazymix Sale might be a scam.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Always had a prompt response to orders sent quickly without any hiccups. Good selection of products at reasonable prices. I like the loyalty reward points system you can used to build up and get produ... See more
This is an amazing company who always provide a fabulous service. Prices are really good & delivery is really fast. I experienced an issue with a previous order which was entirely down to my lack of... See more
I have been ordering from this company for a number of years now and they never fail regarding order/ communication and quick delivery. Well packed on arrival. It’s my go to place for vape liquid and... See more
Company details
About E-Cig Clouds - Online Retail Store
Written by the company
About Us
E-Cig Clouds specialise in delivering you the highest quality e-liquids, e-cigarettes and electronic merchandise for all your vaping needs. We're an online retail store offering free delivery on all orders over £15, reward points for every purchase and unbeatable customer service.
Our Vapes
Customer service is the foundation of our company. If you aren’t happy, neither are we. We care deeply about our industry, our customers and our products. E-Cig Clouds is built on strong ethics, from the products that we carry, to the service that we provide; rest assured you are only ever purchasing the absolute best the industry has to offer.
View Disposable Vapes View E-Liquids View Nicotine Salts View Nicotine Shots View Box Mods View Starter Kits View Sub Ohm Kits View Pod Systems View Vape Coils View Vape Pods
Contact info
United Kingdom
- 01614254534
- www.e-cigclouds.co.uk
4.9
Excellent
18K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service,very good communication.
July 3, 2026
Au gold Eliquid
Always a great experience with E-Cig Clouds. Easy to order and quick delivery. Great prices.
July 2, 2026
I have still not received my order I am…
I have still not received my order I am really unhappy
July 9, 2026
Vintage vape juice
Excellent customer service delivered on time definitely would order again
July 2, 2026
The price is good and the delivery is…
The price is good and the delivery is good and I got a quick and helpful reply to a question I asked by email.
July 2, 2026
Great for all your vaping needs
The site is very easy to navigate, found what I wanted, used the free delivery option, ordered it fri and it turned up monday. Super quick delivery this time but i have had it a couple of time and it took over a week, didnt put me off.
July 9, 2026
excellent descriptions of both vapes and liquids
Wanted a change in my vape and this company has so much to choose from, excellent descriptions of both vapes and liquids. Highly recommended A*
July 9, 2026
Pinky was very helpful and quick to…
Pinky was very helpful and quick to respond to my queries accurately. Very happy to have found the coils I needed at a good price. Delivery was quick too. Thanks
July 1, 2026
I order regularly and customer service…
I order regularly and customer service is brilliant as well as the selection of flavours they have. If there is a problem with your order they contact you and get things sorted amazingly couldn't recommend athem higher
June 30, 2026
Couldn't recommend more
Couldn't recommend more. Has a great selection of absolutely everything and free delivery over £15. Have been using them for a long time and will continue to do so! Also their loyalty programme is great!
July 8, 2026
Excellent service
Excellent service, delivery and products. I have never had an issue with any of my orders. They have some great offers as well as great value products.
Order from them, you won't be disappointed!
July 4, 2026
This will about my 4/5th order fast…
This will about my 4/5th order fast dispatch and delivery and the cheapest products online
July 8, 2026
Amazing products at amazing prices
Amazing products at amazing prices. Super fast delivery. Excellent all round service would highly recommend.
July 8, 2026
Excellent service as usual
Excellent service as usual, wouldn't trust anywhere else, less than 24 hour free delivery, highly recommend*****
July 17, 2026
Unprompted review
Great all round service
Have used this company for many years, great customer service. Reasonably priced products and speedy dispatch times.
July 14, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.