Excellent online store where I shop. I had trouble paying online with my last purchase because Visa declined my payment.They suspected that the registered business name Crazymix Sale might be a scam.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Always had a prompt response to orders sent quickly without any hiccups. Good selection of products at reasonable prices. I like the loyalty reward points system you can used to build up and get produ... See more
This is an amazing company who always provide a fabulous service. Prices are really good & delivery is really fast. I experienced an issue with a previous order which was entirely down to my lack of... See more
I have been ordering from this company for a number of years now and they never fail regarding order/ communication and quick delivery. Well packed on arrival. It’s my go to place for vape liquid and... See more
Company details
About E-Cig Clouds - Online Retail Store
Written by the company
About Us
E-Cig Clouds specialise in delivering you the highest quality e-liquids, e-cigarettes and electronic merchandise for all your vaping needs. We're an online retail store offering free delivery on all orders over £15, reward points for every purchase and unbeatable customer service.
Our Vapes
Customer service is the foundation of our company. If you aren’t happy, neither are we. We care deeply about our industry, our customers and our products. E-Cig Clouds is built on strong ethics, from the products that we carry, to the service that we provide; rest assured you are only ever purchasing the absolute best the industry has to offer.
View Disposable Vapes View E-Liquids View Nicotine Salts View Nicotine Shots View Box Mods View Starter Kits View Sub Ohm Kits View Pod Systems View Vape Coils View Vape Pods
Contact info
United Kingdom
- 01614254534
- www.e-cigclouds.co.uk
4.9
Excellent
18K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always had a prompt response to orders…
Always had a prompt response to orders sent quickly without any hiccups. Good selection of products at reasonable prices. I like the loyalty reward points system you can used to build up and get products at a discounted price. Excellent shop 10/10
June 25, 2026
Top online vape store
Great store, great prices and delivery always arrives on time. And as for customer service cannot fault them in the slightest. when my mod went faulty nearly 5 months after purchase they were so helpful in sending it back. testing and replacement. Many many thanks especially to Pinkie & Diane
June 25, 2026
Great prices and fast delivery
Great prices and fast delivery, product is always packed realy well, don't use anywhere else
June 24, 2026
Excellent price and delivery really…
Excellent price and delivery really quick service..
June 25, 2026
Ordered of these guys loads of time…
Ordered of these guys loads of time order you won't go back to any were else cheap and great products 👍
June 3, 2026
Very good company plenty of choice off…
Very good company plenty of choice off vaping products at a great price.The orders are well packed and good delivery service
June 25, 2026
Great customer service
Great customer service. And fast at getting the product to your door.
June 24, 2026
Very good service...😊
June 24, 2026
Great product at a great price
Great product at a great price. Delivery was fast would buy again!
July 2, 2026
Excellent service use this company all…
Excellent service use this company all the time. Great price and quick and secure delivery. Will continue to use.
July 1, 2026
Great prices for products but delivery…
Great prices for products but delivery takes a long time. Have ordered quite a few times from here and often orders take longer for delivery than it states. Paid more for express delivery but it takes same amount of time as standard, and standard takes about a week.
June 23, 2026
Super fast delivery
Super fast delivery. Received in a few days. Great prices. Excellent!
July 11, 2026
Unprompted review
Excellent product - fair price
Excellent product - Aspire Mini can and replacement pods. Uncomplicated website to search through and to proceed with purchase. Despatch was quick and delivery by Royal Mail was brilliant.
Good range of products to help me make the right choices.
July 1, 2026
Best prices around & fast delivery
June 4, 2026
Low prices good quality products
Great company best price for the vape oils I buy. Am new to the company and highly recommend them thank you
July 1, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.