I renewed my IDL for the second time with E-ITA. It was easy to navigate, Great service, fast and reliable. The first time, I opted for 1 year, this time I renewed for 3 years, totally satisfied getti... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I didn't get the service I paid for. I paid for express overnight delivery. The package arrived three days later than anticipated, after I had left the delivery address. If it was not possible to do a... See more
Company replied
I wrongly assumed that the attainment of an international driver's licenses would be time consuming and tedious operation. With your excellent guidance, the information was completed without any pr... See more
my experience has been first class with exceptionally speedy service which is truly appreciated. i am a bit confused as to the high cost as i did click on the discount of just 52 dollars offered for s... See more
Company replied
Company details
Information provided by various external sources
The ITA International Driver’s License will help you translate your license and drive internationally. ITA is the leading solution for the International Driver’s License requirement worldwide. We are #1 in customer service and take pride in providing our customers with quick, reliable driving solutions.
Contact info
United States
- info@e-ita.org
- www.e-ita.org
4.6
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 7% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
the work was good and fast thank you
the work was good and fast thank you
December 27, 2025
Unprompted review
Reply from E-ITA
Thank you for sharing this! We’re really happy to know the work was completed quickly and that you were pleased with the result. We appreciate you taking the time to leave us a review.
Great doing business with you
April 6, 2026
Unprompted review
I got someone else's documents not mine…
I got someone else's documents not mine and trying to sort it out!
March 24, 2026
Unprompted review
Well this company is for real and fast. 100% recommendations
Very professional and fast service. I love it! And my driver license looks so cool. Man I love it
Thank you E-ITA
March 31, 2026
Unprompted review
My 3rd year of using E-ITAs' services…
My 3rd year of using E-ITAs' services and have found them professional,quick and very precise for my needs.
I accidentally overpaid for my product and customer services were extremely helpful, keeping me updated until the full refund was returned after 3 days.
Excellent service and fully recommended!
February 1, 2026
Unprompted review
Quick
Very quick service, this the second time that I have used them and in three years, I will go to E-ITA again.
January 15, 2026
Unprompted review
International Traveler
This was a quick process from application to front door & for the price you can’t beat it.
March 9, 2026
Unprompted review
no a review
I was pulled over in a police traffic check tonight near Noceto, Italy (Parma). I presented my documents to the officers, including my IDL and I was told my IDL was a fraud by the officers..since it did not come through the US Embassy.
I do not think/believe that is correct. And I check the US Embassy site and they refer to AAA for International Drivers Licenses...
Please advise why the officers would state that...
The IDL is only dated 2/13/2025..
please advise
February 27, 2026
Unprompted review
No way to contact customer support
Edited after their response to me on TrustPilot. The issues I had were resolved, actually very efficiently, after I created a ticket at support.e-ita.org
I'm waiting for the physical copy but for now I think the service will be as-expected. I could not create a login in this portal but theres an option to create a ticket near the top of the landing page.
February 23, 2026
Unprompted review
Reply from E-ITA
Ben -
We have a live chat on our website that anyone can use 24/7.
The name change is grayed out intentionally as we need to review all document name changes match your identification. But it is an easy fix! We promise we will have this corrected before mailing your documents.
The link to our support page: https://support.e-ita.org/support/home
Has information on how to change an incorrect spelling. There is also a submit a new support ticket: https://support.e-ita.org/support/home
Which our team responds to within 12 hours. (Usually within 3).
Send over your email and we will help get this resolved asap.
Reply from E-ITA
Thank you so much for your 5-star review! We’re glad we could make the process easy for you.
We know traveling can already be stressful, so making your license quick and hassle-free is our priority.
If you ever need renewal or have questions in the future, we’ll be here to help.
Reply from E-ITA
Your 5-star rating made our day! Wishing you safe and enjoyable journeys ahead.
Hearing positive feedback from customers like you inspires us to keep giving our best.
We’ll always be ready to assist whenever you need us again.
Easy to manage
Easy to manage, arrived on time, and the costs were acceptable.
February 18, 2026
Unprompted review
Reply from E-ITA
Thank you so much for your 5-star review! We’re glad we could make the process easy for you.
We know traveling can already be stressful, so making your license quick and hassle-free is our priority.
If you ever need renewal or have questions in the future, we’ll be here to help.
Reply from E-ITA
We appreciate your support and trust in us. Safe travels wherever the road takes you!
Our mission is to give drivers peace of mind anywhere in the world.
Don’t hesitate to reach out again whenever you’re planning your next trip.
Reply from E-ITA
Your 5-star rating made our day! Wishing you safe and enjoyable journeys ahead.
Hearing positive feedback from customers like you inspires us to keep giving our best.
We’ll always be ready to assist whenever you need us again.
I believe we were scammed.
I believe we were scammed.
Completed two processes for me and my friend, one being the pricier fast track.
Never received any confirmation email, nor the permits.
Tried multiple times to contact the customer support during their working hours, both on email and WhatsApp, and got completely ghosted.
Absolutely would not recommend.
February 11, 2026
Unprompted review
Reply from E-ITA
Thank you!
Very fast Service and delivery
Its a trustable company, service wise very fast, they have both options immediate and standard service. Loved it.
February 3, 2026
Unprompted review
Reply from E-ITA
We appreciate your support and trust in us. Safe travels wherever the road takes you!
Our mission is to give drivers peace of mind anywhere in the world.
Don’t hesitate to reach out again whenever you’re planning your next trip.
Quick and easy
December 10, 2025
Unprompted review
Reply from E-ITA
Thanks for the great review! It means a lot to us knowing we could help with your international driving needs.
We always aim to provide a smooth and reliable service for every customer.
Your feedback motivates us to keep improving every day.
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