ITCA AssociationReviews 

215
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

i have applied an urgent IDP during the working hours around 3pm but till now i did not receive IDP .i must travel today so i applied in urgent basis though i paid 20 EURO more .still not received... See more

Rated 5 out of 5 stars

I have just received my 10 years driving license . I have wished that there are more than 5 stars to evaluate your services . Mr. Steve amazing corrected my application in almost no time , very pleasa... See more

Company replied

Rated 5 out of 5 stars

A friend had used this service during our last trip to Spain and I was pleasantly surprised how effortless the process was for him. Hence, I decided to give this a shot for our upcoming US trip and... See more

Rated 5 out of 5 stars

Just had a massive meltdown as didn't realise i needed an IDC for our flight tomorrow morning to the US and i have an italian drivers licence. Steve was helpful, polite, super patient and efficient as... See more

Company details

  1. License Bureau

Information provided by various external sources

ITCA is authorized to issue the International Driver's License, also called International Driving Permit (IDP),. All nationals can apply now for the International Driver's License using any laptop or smartphone. Official price 26.99$, free & expres...


Contact info

3.7

Average

TrustScore 3.5 out of 5

215 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 month

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3.7

All reviews

(215)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

my opinion on itca

firstly i thought i would get my soft-copy version and opted for 15mins urgent application, but i forgot to upload my passport size photo copy and that is the reason i got my license too late and i got to know i forgot to upload it. I sent a mail uploading the missing documents, then after uploading i again waited for almost more than a week and i also contacted help desk. when i contacted the help desk thru whatsapp i got a reply from them and immediately after getting a reply i got my printable version in few minutes and they also apologised for it even when it was my mistake in uploading the docs and i would really recommend to any person whoever is trying for a international driving license from any country.
lovely service and thanks a lot…..

October 15, 2021
Unprompted review
Rated 1 out of 5 stars

This is a SCAM!!

This is a SCAM!!
IF! anything is sent, it is completely INVALID!! Do not use.

September 6, 2021
Unprompted review
ITCA Association logo

Reply from ITCA Association

Thank you for your comment even you are saying scam. We are happy to receive opinions to understand how people might thinking and learn then try to satisfy our clients and avoid such a case. Appreciat it if you kindly accept our sincer apologies and contact us to convince you

Please Please?/ contact us, we keep asking you to call us to find out about your complaint.
+44 7856 689001
Support@e-itca.org or on the UK Help Desk
Thanks
John

Rated 5 out of 5 stars

Very professional and super helpful

Very professional and super helpful. I had a mistake in my application, I reached out to their WhatsApp number for help and resolved my issue in no time. Really appreciate the service. Recommend to all.

September 2, 2021
Unprompted review
Rated 5 out of 5 stars

excellent service

Great experience and amazing fast service.Everything was handled perfectly and professionally ,Thank you Mr John and assisting team for your sevice

August 28, 2021
Unprompted review
Rated 4 out of 5 stars

The service was quick

The service was quick, hassle free. I am keen to find out whether I actually get to drive on a foreign land based on this license. I saw great reviews when I googled out. Hope for the best Thank you ITCA

August 25, 2021
Unprompted review
Rated 5 out of 5 stars

Reliable service

I was a bit sceptical about this service because I had never heard of this before. But once I went for it, I was very impressed with the speed at which they issued my licence. This is a very reliable and convenient service.

August 10, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service

What a quick service, super! Got mine shipped in 2 days.

July 9, 2021
Unprompted review
ITCA Association logo

Reply from ITCA Association

Thanks a lot, we are at your service

Rated 2 out of 5 stars

order is taking longer than expected.

i made a payment since last week and was told my process will be ready and shipped withing 24 to 48 hours, till now i have not receive a tracking code for my order and i have more order to made for friends but if it is taking much time like this then i have to wait to see how fast the response team are. this is not the way i expected it though.

June 28, 2021
Unprompted review
ITCA Association logo

Reply from ITCA Association

Dear Sir,
Please Please?/ contact us, we keep asking you to call us to find out about your complaint.
+44 7856 689001
Support@e-itca.org or on the UK Help Desk
Please contact us and be sure we will solve it for you and even give you a coupon discount as an apologies, please call us: +44 7856 689001

Rated 2 out of 5 stars

From dumb beast

The service was quick however the soft copy went in junk and I did not notice it, which was my bad. However, when i raised a dispute and was looking for support; the repose was very rude. I understand the miss was from my end but if you can be anything, be kind. Being rude to your own customers does not help even if they are dumb beasts as you called me.

May 5, 2021
Unprompted review
ITCA Association logo

Reply from ITCA Association

Dear Sir
I would like to apologies from you, really, our staff was rude and you are right, we would like to make it up to you and appreciate if you contact us, even I tried to communicate with you on whatsapp, trying to solve the issue and reject the request of cancelling your GRN.
You have raise the dispute directly before you try to communicate with us, we have the help desk, whatsapp operation number and support email, if you could have contact us, we would solve any issue for you even refund your money in the same day if you wish too, we are always satisfying our clients, and please have a look on our clients reviews, still we will never leave you till you ae satisfied 100% and draw a smile on your face.

Please Please?/ contact us, we keep asking you to call us to find out about your complaint.
+44 7856 689001
Support@e-itca.org or on the UK Help Desk

Rated 5 out of 5 stars

That was real quick

That was real quick. Thanks a lot Mr.John for your lightning speed processing.
Highly recommended

April 25, 2021
Unprompted review
ITCA Association logo

Reply from ITCA Association

Thanks a lot, we are always satisfying our applicants..

Rated 5 out of 5 stars

ITCA provides excellent services

ITCA provides excellent services. I have received my hard copy in just 3 days that is exceptional. Great work ITCA. International driving license, International driving permit, International driving permit for India, International driving permit for UK, International driving license for USA, International driving license for Canada

April 14, 2021
Unprompted review
ITCA Association logo

Reply from ITCA Association

Thanks a lot, we are always satisfying our applicants..

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