e-Rewards Reviews 307

I have been taking e-rewards surveys for a number of years now and rarely have any issues. When they do arise I can easily contact them via their website concern link. I receive a response within 24 h... See more

I use e-Rewards to accumulate points which can then be converted into Velocity points. This helps me to increase Velocity points much quicker to use for flights. I am not into all the other new "g... See more

Had an issue with survey that closed after I had finished it, it was annoying especially as the survey took 3 times as long as advertised. I reached out and got a prompt response and the reward for th... See more

Always prompt to answer any queries or issues that crop up with surveys, and on the whole are fair in their evaluations and resolutions. I do feel however, it is harder now for the 'older' voice to b... See more

Great way to earn velocity points, the surveys arent hard but sometimes they don't give enough options for answers and what is there isn't what you would pick. But overall a great site and customer se... See more

The fault with me trying to redeem points ended up being at my end. Prior to knowing this e-rewards were working on a solution for me.

My issue was handled quickly with an appropriate explanation response, AND I was credited for time already spent rather than the usual response from other survey outfits: "we are sorry you encountered... See more

Wish there was a 4.5 option. Had an issue about points not posting…sorted very quickly by a very helpful staff member

Great way to earn Accor points or other rewards. Staff helpful and friendly in times of need. Highly recommend.

Service is quick and response good

The opinion panel member support team are efficient and act promptly to rectify any reward problems and generate the earned points. I have been doing the surveys for many years, had 3 issues with the... See more

I had an issue with a survey that I had spent over 40 minutes on only to be shut out. I contacted the member support team who responded very quickly, dealt with the issue in a professional and support... See more

The almost immediate response to my query, is what is greatly appreciated. I have been contributing to the wider community by completing surveys for a long time. When I do have an issue, the help I re... See more

Great site to earn velocity points. I complete the surveys on a daily basis and watch my points grow quickly. There’s been a few hiccups with technical errors on the surveys although customer service... See more

I have been using the surveys for a long time and rarely encounter issues but everytime I had one, it was acted upon by the team promptly. I am very satisfied with their quick response and was very ha... See more

I had a problem with completing a lengthy survey when at the submit point it said I was not qualified for the survey. I got a very fast response from the help team who manually assigned the 300 points... See more

I have been doing eRewards surveys for many years and find them very interesting. The points boost my points with Virgin towards rewards. If I need help the staff are prompt to assist and solve. Most... See more

Nearing the finish of a 200 point survey I encountered a problem which prevented me from finishing. I contacted e rewards thinking I would hear from them in a few days but I received an email almos... See more

The e-Rewards Support Team sorted out my problems in a professional and swift manner so that I could get back into my account. My status. level and rewards points were all restored and so I can now ge... See more

I am often feeling as though I am a bit of a nuisance. But the help I get from the eRewards team suggest the opposite. They are there to help when help is needed and it is with done with complete cou... See more

Low rewards for time taken and many times surveys fault and incorrectly don't allocate points, sometimes booting you out of a survey well after the qualification stage saying you haven't qualified... See more

can't trust this company anymore. they suspend your account often for apparent breaches of their policies when they just don't want to pay out. they partnered with some offshore identification company... See more

I have been trying to sign in without luck. So I tried “forgotten my password” Received the code changed my password successfully and then tried to sign in. Not accepted. How can I find a email o... See more

Every time I access I'm told my password is invalid and that I need to reset it. What a pain

Getting very pissed off with this mob & their fake operation. More often than not, I spend 20-30 mins doing a survey & then at the last question, whilst thanking you, they kick you out, saying: Sorry... See more

Far too many surveys that you complete in full and waste much time only to find out at the end you do not qualify and get either 0 or 25 points? I have raised this before. Seems to be certain surveys... See more

I have had countless issues with surveys not giving me points or telling me "sorry...." at the end of the survey after wasting all that time. Having said that the response from the company has... See more

I have been participating in the surveys for a very long time and rarely encounter issues but every time I have had one, it is always acted upon by the team promptly. I am extremely satisfied with th... See more

It is a pleasure for me to say thank you to the eRewards team. Whenever I have asked for their help, the response comes within a very short time and if it is not positive, which is rare, a reason is g... See more

The immediate response to my query is exactly what I wanted. The longer I am with eRewards, the more impressed I am becoming. The support the team gives is nothing short of amazing. It seems that no m... See more

Recently having problems of time screening out, spending time diligently filling out questions, this is unfortunate. Wrote to e-Rewards and very promptly received a reply. Very informative and helpf... See more

Prompt response with satisfactory resolve. Customer service is quick and fair in assessing any issues. I do feel, however, like some others have noted, that the more mature person doesn't get a look... See more

Great customer service, although one of their survey companies and i wont state their name always is an issue as you complete their survey in full wasting 20 mins only at the end to be told you do not... See more

I had my survey finished and upon submission, I was not able to have my credits but a message saying Missing Survey popped up. I informed the team about it and the next day, the issue was resolved. I... See more

I had a problem with completing a lengthy survey at at the submit point it said I was not qualified for the survey. I got a very fast response from the help team who manually assigned to 400 points to... See more

Always get a prompt reply. Exceptional customer service. Lawrence understood the problem snd resolved my query quickly and to my satisfaction. Easy to lodge a query. I have been doing the surveys for... See more

The team at eRewards have always assisted me whenever possible and whenever necessary.I have found them to be very consistent and I thank them for that. It really is a joy to be part of the members co... See more

I had an issue with converting points to rewards. I received response within 24 hrs and was able to solve my problem easily. Very courteous and helpful agent.

I received a message from Support team within 24 hours and was awarded points for my efforts. I have belonged to e-rewards for many years and have not been disappointed with their service.

The team at eRewards are always open to assisting whenever and however they can. The whole process has been one without any difficulty at all.. Thank you Team

After enjoying the experience of e-rewards surveys for a number of years, with minimal issues, I recently did encounter a problem. Customer service was quick & helpful with clear instructions. It wa... See more

I joined to this review not long ago and was very happy. My lost credits had always been resolved by the team. Enjoyed doing the surveys and earning points. Such a good experience. Thanks to you all

The e-Rewards team always handle points not awarded quickly and fairly. Too often I complete surveys and points don't get awarded.

I wanted to make a change to my email. My request was dealt with very efficiently and I was kept informed all the way through the process. I enjoy doing the surveys on this site (mostly).

Great to gather rewards for doing a survey when you’ve got some time to sit and relax. Rarely any problems.

I'm extremely pleased with the follow up to my queries. My issues were dealt with professionally and with speed. Well done 👍

Great way to earn rewards - even Accor points! Quick and helpful in solving problems.

I have been a regular user of e-Rewards for over 8 years & overall has been a posative experience. Naturally every so often theres a glitch in the system & on contacting customer service issue resolve... See more

I have had occasional problems when doing surveys (and strangely more often recently than in past years) but the support from e-Rewards has been efficient, courteous and professional. So while the pro... See more

I got my problem sorted out immediately, perfect web site to do your survey and staff are very considerate.