Easirent - Peterborough Reviews 7

TrustScore 4 out of 5

4.1

Stapledon Road 17, PE2 6TD Peterborough, GB


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Rated 5 out of 5 stars

Michael was very helpful and pleasant to deal with. When I had to return the car because the navigation system wasn't working, Amber was there to help and exchange cars with no problem. I'm very sat... See more

Rated 1 out of 5 stars

After then i sent dvla paperwork,driver license (professional) 30 years experience,Bill's wather & phone he told me that I need a credit card with 1500£ deposit.O told him that I can leave with my d... See more

Company replied

Rated 4 out of 5 stars

I have not yet been to the office to pick the vehicle but so far so good and very straightforward website and booking process. I will give it 5 star after meeting the staff on.

Rated 1 out of 5 stars

Offer cheap rental then hit you with the excess charges. To have zero excess wanted £190 for a car, for a five day rental. Read everything

Company replied


Company details

  1. Car Rental Agency

Written by the company


Contact info

  • Stapledon Road 17, PE2 6TD, Peterborough, United Kingdom

  • 01733 797376

4.1

Great

TrustScore 4 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Michael was very helpful and pleasant…

Michael was very helpful and pleasant to deal with. When I had to return the car because the navigation system wasn't working, Amber was there to help and exchange cars with no problem. I'm very satisfied. I rented at the Tampa airport location, but i couldn't find this in the list of locations below

October 6, 2021
Rated 1 out of 5 stars

Offer cheap rental then hit you with…

Offer cheap rental then hit you with the excess charges. To have zero excess wanted £190 for a car, for a five day rental.
Read everything

July 23, 2019
Unprompted review
Easirent  - Peterborough logo

Reply from Easirent - Peterborough

Hi P,

We state during the booking process and in the confirmation voucher that a deposit equal to your excess is taken on each rental. We offer this amongst a range of insurance options including the ability to hire using just a debit card and no deposit required.

For full information on our reviews process and your customer rights please visit our dedicated page at www.easirent.com/reviews

Kind regards,
Reviews Team

Rated 1 out of 5 stars

Very bad experience

After then i sent dvla paperwork,driver license (professional) 30 years experience,Bill's wather & phone he told me that I need a credit card with 1500£ deposit.O told him that I can leave with my debit card and he said that no,only credit card.
80% of credit cards have 1300 limits or some people's don't have a credit card.
Bad experience

July 7, 2019
Unprompted review
Easirent  - Peterborough logo

Reply from Easirent - Peterborough

Hi Unknown,

We state during the booking process and in the confirmation voucher that a deposit equal to your excess is taken on each rental. We offer this amongst a range of insurance options including the ability to hire using just a debit card and no deposit required.

We are sorry to hear you did not meet the driver requirements but should you find your circumstances change, please familiarise yourself with our handy 5-point checklist at www.easirent.com/mandatory-documents/ before booking in future.

For full information on our reviews process and your customer rights please visit our dedicated page at www.easirent.com/reviews

Kind regards,
Reviews Team

Rated 5 out of 5 stars

Well done 👍

So far .. amazing... thank you for making a very inexperienced renter feel looked after and given me all the right information I need

July 7, 2019
Unprompted review

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