Fantastic service from start to end! Browsing and ordering via the site was simple and straight forward and the delivery was rapid. Unfortunately our sink was damaged in transit however a new one wa... See more
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Fantastic customer service! I needed a spare part that they don't normally stock, and they sourced it for me in double quick time.
I ordered a corner cupboard Le Mans pull out carrousel unit, which arrived within two days, Excellent. Unfortunately it had been damaged on transit beyond use. The manufacturers packaging was insuffic... See more
Ordered a Clearwater Glacier Double Bowl Kitchen sink which arrived promptly but with only one of the included glass covers (should be 2). Rang customer services and another was sent out immediately a... See more
Company replied
Company details
Information provided by various external sources
Eastcoast Kitchens & Bedrooms includes 20 years of experience in providing top quality products whilst providing a top service. Full projects or storage solutions. Tambour door kits, waste bins to corner storage are available with new & exciting products arriving daily. All backed with friendly & informative advise.
Contact info
Butterfields, Church Road, PE22 0NX, Boston Lincs, United Kingdom
- 01205 760462
- sales@eastcoastkitchens.co.uk
- www.eastcoastkitchens.co.uk
No recent history of asking for reviews
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Excellent customer service and products
Helpful on the phone and prompt delivery once I decided and ordered. Great products.
Kitchen Sink in a hurry
Ordered a sink for my kitchen guy to fit and needed it quick! They got it despatched quickly and it was all in there. Very well packaged.
Good delivery ..
Good delivery ... Product looking great but will not installing until mid-may when the new kitchen units arrive.
Found part from older unit
Searched out and found part from older corner pullout storage unit.
Helpful and efficient service by all concerned
Ok as long as you don't want to return the item.
The product we purchased was fine, it wasn't either a speedy delivery or slow delivery. However the product is not what we thought it was, therefore unable to use. Trying to send it back for a refund is a joke. I have emailed 3 times and yet to get a reply. They say we will confirm acceptance via email with a returns number & return address, please do not send until you have this information. I will email again this morning but most companies make the return process very easy, but not this one. For this reason i will not shop with you again

Reply from Eastcoastkitchens & Bedrooms Ltd

Reply from Eastcoastkitchens & Bedrooms Ltd
Need an envri bin system for my kitchen…
Needed an envri bin system for my kitchen fit ASAP. phoned to check stock, ordered, delivered next day and fitted without issue. Efficient and reliable customer service. Cannot fault them at all and will definitely use again.

Reply from Eastcoastkitchens & Bedrooms Ltd
Good quick service
Good quick service, provided mirror hangers which couldn't be found in any large builder's supply stores.

Reply from Eastcoastkitchens & Bedrooms Ltd
E.C.K. & B.Ltd. Overview
Helpful advice received to aid ordering, delivery progress advised and updated via E. Mail. Product delivered ahead of expected schedule, this company comes highly recommended.

Reply from Eastcoastkitchens & Bedrooms Ltd
New kitchen cupboard insert ordered
New kitchen cupboard insert ordered, was told it was item which was out of stock. After sometime I contacted them to ask what had happened to my order to be told it was delayed again. I think they should have updated me without prompting. Poor customer service. They were very quick to take the money on 14/3/21! Ordered 14/2/21 arrived 27/3/15.

Reply from Eastcoastkitchens & Bedrooms Ltd
Excellent service and communication
Excellent service and communication. Product arrived as stated and packed securely.

Reply from Eastcoastkitchens & Bedrooms Ltd
Dispute on Condition of Retuned Goods. Box not damaged but Sink broken!!
We recently bought a sink online - opened the box on receipt and realised the colour was a much paler grey than it looked online. It was immediately put back in the box and was returned by courier within the deadline. We then get an email to confirm receipt but to advise that we are not entitled to a refund because the sink was returned damaged / broken despite the fact that the box was clearly not damaged. We did not damage it as we never even started to fit it. It was returned in the same protective packaging yet when the undamaged box was opened in the warehouse - a piece of it had been broken off! How the sink was damaged when the box wasn’t is anyone’s guess. We have appealed the decision and requested a full refund. We await their response. In the meantime anyone who uses this company can decide whether they wish to rely on the returns policy offered. We will update this review if and when there is any update!

Reply from Eastcoastkitchens & Bedrooms Ltd
Well informed
The parts weren't available when I ordered them but I was immediately informed of this and kept informed of progress until they arrived.
Excellent product and super fast…
Excellent product and super fast delivery - the items came the next day, which exceeded my expectations, thanks.

Reply from Eastcoastkitchens & Bedrooms Ltd
Very prompt delivery and free upgrade
Very prompt delivery and the suggestion to switch to an alternative item when our first choice was out of stock was super helpful. Very pleased with the free upgrade.

Reply from Eastcoastkitchens & Bedrooms Ltd
Good selection of products and prompt delivery
Very prompt delivery. Great selection of parts - I needed an obscure replacement drawer part and nobody else sold individual components only whole drawers so this was very cost effective.

Reply from Eastcoastkitchens & Bedrooms Ltd
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