easy-breaks.com Reviews 1,275

TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

The 4 stars is based on easy-breaks reviews (and a recent consumer apology!) Unfortunately there seem to be a few easy break-type names. In Australia there is an easybreaks.com.au which in my e... See more

Rated 4 out of 5 stars

Straightforward booking process by phone. Hotel staff all friendly and helpful. Good breakfast and dinner. Bedrooms comfortable and warm but not spacious, bathrooms also best described as compact b... See more

Rated 5 out of 5 stars

I booked a late break twin room for 2 nights, unbelievable mid week deal. Lodge apartment is quality in size, warm and faultlessly clean. Great view of spa village. Leisure facilities and BT sport ava... See more

Rated 5 out of 5 stars

A most pleasant operative took the call and sorted out all of the requests in a very friendly yet professional manner. The whole procedure required him to make two direct calls to the hotel and bo... See more

Company details

  1. Travel Agency

Information provided by various external sources

easy-breaks.com is a Scottish online short-breaks operator. We specialise in booking breaks at Crerar Hotels across Scotland, whether it’s a planned trip or a last minute weekend away. Our customers can book hotels right up to the day of arrival, and can choose from a range of short break packages including dinner deals, road trips, entertainment breaks and activity breaks.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 5 out of 5 stars

Brilliant Customer Service

I was having some difficulty finding breaks on the dates I wanted, but one phone call to the helpline and I was called back with several options.The customer service I received was second to none!

July 4, 2018
Unprompted review
Rated 1 out of 5 stars

Was quoted a price for our 58 the…

Was quoted a price for our 58 the wedding anniversary weekend in aberfoyal which we accepted and paid for 2 weeks before we were due to go, only to be telephoned night before to be told a mistake had been made so the price was DOUBLED, we had been quoted a single price, since I had informed them it was our anniversary, that would have been awkward!!!?

June 30, 2018
Unprompted review
easy-breaks.com logo

Reply from easy-breaks.com

Dear Mr McIntyre,
I’m so sorry to hear of your experience, this was not our intention.

We really appreciate your feedback and are aware we managed to have this issue resolved with any further payment required by yourself.

Once again easy-breaks would like to apologise and hope you both had a wonderful time during your stay.

George
Sales Supervisor.

Rated 5 out of 5 stars

Superb

Brilliant service! Always use Easy Breaks for our weekend getaways 😊

June 29, 2018
Unprompted review
Rated 5 out of 5 stars

Helpfull staff

Helpfull staff, happy to phone you back. Happy to spend time finding you the best deal.

June 25, 2018
Unprompted review
Rated 3 out of 5 stars

Watch out for the added insurance premium.

Quite easy to book, but they automatically add on not just a booking fee but also an insurance premium to allow for cancellation, which they do not specify that this is optional. It appears to be a compulsory added extra, which the customer has to figure out how to delete this option.

June 24, 2018
Unprompted review

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