Easy Buy Reviews 

10
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Furniture Store
  2. Finance Broker

Written by the company

Easy Buy Ltd was established in May 2007 in Hull with the goal of offering customers an affordable and flexible way to purchase products through convenient payment plans. Our mission is to provide high-quality products to those who may not have access to traditional financing options, making it easier for everyone to get the items they need without the financial strain. Since our founding, Easy Buy has experienced significant growth and expansion. We have successfully extended our services to areas beyond Hull, including Scunthorpe, Grimsby, Gainsborough, Goole, and surrounding regions. This growth reflects our commitment to reaching more customers and making our services accessible to a wider community. Our dedication to exceptional customer service has not gone unnoticed. In 2020, Easy Buy was honoured with the Feefo Platinum Service Award, an independent seal of excellence that recognises businesses for providing outstanding customer experiences, as rated by real customers. We were proud to receive this prestigious award again in 2021, underscoring our commitment to delivering the best possible service to our valued customers. At Easy Buy, we continue to focus on competitive payment options, and personal, attentive service, ensuring that every customer’s experience is as seamless and satisfying as possible. Visit us today!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(10)

1 review in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always a wonderful experience with the…

Always a wonderful experience with the guys from Easybuy, lovely and friendly and always gives that personal touch.

March 17, 2025
Easy Buy logo

Reply from Easy Buy

Thanks so much for the kind words!

We’re really pleased to hear you’ve had such great experiences with our team – we do our best to keep things friendly and personal, so it’s lovely to know that comes across.

Looking forward to helping you again in the future!

Thanks,
Ashley – Easy Buy

Rated 5 out of 5 stars

would recommend too everyone

Helps you out when your in bad times brilliant company

March 17, 2025
Easy Buy logo

Reply from Easy Buy

Thanks for your review, Craig!

We’re really glad we could be there for you when things were tough – that’s exactly what we’re here for. It means a lot that you’d recommend us to others, and we’re proud to have been able to help.

Thanks,
Ashley – Easy Buy

Rated 5 out of 5 stars
Easy Buy logo

Reply from Easy Buy

Hi Nicola, thank you for your review!

It’s wonderful to hear that our representative made such a great impression.

We always strive to provide the best service possible, and I’ll be sure to pass on your feedback. If you ever need anything, just let us know!

Ashley - Easy Buy

Rated 5 out of 5 stars

Brilliant Service

Easy Buy has completely changed the way I shop!

Their pay-weekly option makes it so convenient and affordable to get the things I need without the stress of paying upfront.

I also like their friendly and supportive customer service team, who are always there to answer questions or assist with payments.

Highly recommend Easy Buy to anyone!

December 2, 2024
Unprompted review
Easy Buy logo

Reply from Easy Buy

Hello,

Thank you so much for your fantastic review! We’re absolutely delighted to hear that Easy Buy has made such a positive difference in the way you shop.

Providing a convenient and stress-free shopping experience is exactly what we aim for, so it’s wonderful to know our pay-weekly option has been helpful for you.

Thank you for recommending us!

Thanks,
Ashley

Rated 1 out of 5 stars

Fell into financial difficulties they…

Fell into financial difficulties they didn't understand all they have done is constantly hound me with emails phone calls and messages even trying to speak to them over the phone very arrogant would not recommend this company

August 14, 2024
Unprompted review
Easy Buy logo

Reply from Easy Buy

Hello Claire,

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and would like to understand more about what happened so we can investigate and provide support.

At Easy Buy, we strive to approach every customer’s situation with understanding and professionalism. Your experience as described does not reflect the service standards we aim to deliver.

We've sent a request through Trustpilot for more details so we can investigate this further.

Thanks,
Ashley.

Rated 5 out of 5 stars

Brilliant company

Brilliant company very understanding and helpful. My washer wasn't working properly. I got intouch on the Thursday they was around on the Friday and I had a new one by Tuesday. After answering the door after just coming out of a seizure these guys was very understanding and just left me to come around and did their jobs. Would highly recommend lovely company

June 18, 2024
Unprompted review
Easy Buy logo

Reply from Easy Buy

Hi Rebecca,

Thank you so much for your kind words and for taking the time to share your experience with us. We’re delighted to hear that you found our team understanding and helpful during what must have been a challenging time for you.

Our goal is always to provide quick and compassionate service, so it’s wonderful to know that we could resolve the issue with your washer promptly and in a way that made you feel comfortable. I’ll be sure to pass on your lovely feedback to the team—they will be so pleased to hear it!

If you ever need assistance in the future, please don’t hesitate to get in touch. Thank you again for recommending us—it truly means a lot!

Best regards,
Ashley

Rated 5 out of 5 stars

Absolutely would recommend this company…

Absolutely would recommend this company there great and go above and beyond to help you in every possible way would like to say a massive thankyou to Andrew one of the companies salesman/adviser for helping me massively not only this year but all year round such a pleasure to talk to polite and well mannered and like I’ve already said will go above and beyond to help you with whatever you need thankyou

November 20, 2023
Unprompted review
Easy Buy logo

Reply from Easy Buy

Hi Stacey,

Thank you so much for your glowing review and for recommending us! We’re absolutely thrilled to hear about your positive experience with us and, in particular, with Andrew.

Andrew is a valued member of our team, and it’s wonderful to know that his polite and helpful nature, as well as his commitment to going above and beyond, made such a difference for you. Your kind words will mean the world to him—I’ll be sure to share this feedback with him and the rest of the team.

Thank you,
Ashley

Rated 5 out of 5 stars

Easy process very friendly staff

Really nice staff very helpful
Easy ordering system and quick responses with clear easy to follow payment schedules
Was recommended to me by a friend and I have recommended on to friends and family

December 15, 2021
Unprompted review
Easy Buy logo

Reply from Easy Buy

Hello MammaJayRoo,

Thank you so much for your lovely review!

We’re thrilled to hear that you found our staff helpful and that our ordering system and payment schedules were easy to use and follow.

Making things simple and stress-free for our customers is always a top priority for us.

Many thanks,
Ashley

Rated 5 out of 5 stars

Brilliant

One of the best pay weekly companies on the market. Such a wide choice of products!

December 6, 2017
Unprompted review
Easy Buy logo

Reply from Easy Buy

Hi Nick,

Thank you so much for your fantastic review!

Providing plenty of choice and flexibility is something we take pride in, so it’s great to know that it’s been appreciated.

Thanks,
Ashley

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look