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Rated 1 out of 5 stars

I had a very bad experience with easydns.com. On December 11, 2014, I purchased a premium domain (thepiratebay.to) through them. The domain was successfully registered and fully pai... See more

Rated 5 out of 5 stars

We've been with easyDNS for 12+years for our business domains, email and website and have NEVER had a problem, which is unheard of in today's world. Their LIVE support team is uber helpful and top no... See more

Rated 5 out of 5 stars

I've been using EasyDNS services (e-mail and web) for over a decade. Throughout this period, I have never had any issues with reliability or uptime. They offer beyond fair pricing, in-house support (e... See more

Rated 5 out of 5 stars

I've used EasyDNS for (I think) ~25 years since my last dynamic DNS provider mysteriously evaporated. As others have said... it just works. I've mostly used the DNS service with the registration of tw... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

easyDNS Technologies Inc. is a Canadian Internet service provider which supplies DNS and web hosting services and operates a mail server called EasyMail.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

83 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Happy user

I've used EasyDNS for (I think) ~25 years since my last dynamic DNS provider mysteriously evaporated. As others have said... it just works. I've mostly used the DNS service with the registration of two .ca domain names with a couple of subdomains. In addition, I use their dynamic DNS service to find my home site since my ISP does not guarantee a fixed IP address.

August 17, 2024
Unprompted review
Rated 5 out of 5 stars

i can tell you first hand to ignorI have been a happy customer for probably 20 years.e the…

I can tell you first hand to ignore the negative ratings, They have to be someone with a grudge. The customer service is outstanding. The owner/CEO is hard working and honest. He has personally reached out to help me achieve my goals when I got in over my head. They do an outstanding job keeping their part of the internet world safe from malicious actors.

August 17, 2024
Unprompted review
Rated 5 out of 5 stars

Happy easyDNS users for over two decades

I've been using easyDNS for over 20 years to host personal domains for myself, my friends, and my businesses. Currently I'm hosting two dozen domains. Over the years, while just about everything on the Internet has become enshittified, easyDNS has remained easy to use, laser focused on what they do well, reasonably priced, and generally rock solid. I wanted to add my .02 after seeing a couple of bad reviews. My experience with easyDNS has been nothing but positive. I even read the AxisOfEasy newsletter which is actually interesting and informative. I recommend this service to colleagues without reservation.

August 17, 2024
Unprompted review
Rated 5 out of 5 stars

I've been a happy easyDNS customer…

I've been a happy easyDNS customer since sometime in 2013. I've used their DNS and email services, and found their knowledge base super-helpful for configuring my sites.

I particularly chose them when I heard that their corporate policy is to only shut down one of their customer's sites if they receive an order from a Canadian judge: I believe upholding due process is super important, unlike a large American DNS company that cancels politically incorrect sites just on the basis of letters from law enforcement asking for it. Rule of law matters, and I appreciate easyDNS's commitment to free speech and legal operations.

August 17, 2024
Unprompted review
Rated 5 out of 5 stars

Top Company

I've been an easyDNS customer now for probably close to 10 years, for multiple domain names. The company lives up to its name - easy. Everything I need to do through my domains is easy to do. As well the support is excellent and the prices competitive. I will most likely still be an easyDNS customer another 10 years from now. Very highly recommend!

August 17, 2024
Unprompted review
Rated 5 out of 5 stars

First rate service

Having EasyDNS host for us has been a very positive experience. Services have been easy to configure, and where we've needed tech support it has been prompt and to the point. Wish more companies were as easy to deal with!

August 17, 2024
Unprompted review
Rated 5 out of 5 stars

Great service at a reasonable price

EasyDNS provides exactly what they promise with a great, easy to use and highly reliable web interface, at a very affordable price. We've been using their service for 10 years now and we have no intention of moving!

August 16, 2024
Unprompted review
Rated 3 out of 5 stars

Impossible to leave easyDNS

Edit: They did finally resolve the issue after multiple attempts to contact them and apparently the previous owner of the domain had set the WhoIs info incorrectly so that wasn't their fault.

- original review -

EasyDNS makes it insanely difficult to transfer your domain away from them. The worst part is, there is a security vulnerability where they are sending the Auth Code to transfer my domain to some other email, meaning some random person could steal my domain name.

I have 3 tickets open with customer support and have not gotten any responses in 2 weeks. Please help.

August 13, 2024
Unprompted review
easyDNS logo

Reply from easyDNS

This one stumped us for a couple of hours.

The root cause for your issue in getting your auth-code was an invalid or defunct admin email contact address.

Not good when it happens, and we caution against it in numerous places in our guidebook "Never Lose Your Domain Name Again"... but it does occur and it is recoverable.

To be clear: at no point are auth codes sent to "other, random people" - they are sent ONLY to the admin email contact attached to the domain name, which can be a problem when that address is unreachable or defunct.

By the time your comment here was reviewed internally today, you had already opened another ticket and the agent was able to update your email and get you your auth code.

The mystery is: what happened to the prior tickets? At first we couldn't find any.

We eventually found them, and it looks like somehow these were routed to a non-support queue (they went to sales, not support, we don't know why yet)

To compound the mystery, they were never re-assigned to support - we can only surmise they were not seen there either.

We think this was an internal filtering issue which we will be looking at.

Sorry for the difficulty, you now have your auth code and you should be good to go.

Rated 5 out of 5 stars

I have been using them for many years

I have been using them for many years. On the rare occasions that I needed tech support (usually because of some great new feature that Google had implemented!), they were extremely quick and competent.

August 9, 2024
Unprompted review
Rated 5 out of 5 stars

EasyDNS and EasyMail are great.

EasyDNS and EasyMail have been my provider for 14 years. Their user interface is fairly intuitive given the nature of the complexity of the many options they provide. Other than adding various email accounts and working with SPAM settings there is really not much to do after the initial setup. Everything just works and keeps on working.

August 17, 2024
Unprompted review
Rated 5 out of 5 stars

Great product, great service, great price!

Been working with them for MANY years and moved many companies to them. Every time service was TOP TIER.

Honestly i just wish other companies would follow their model. Great product, great service, great price! WIN-WIN-WIN!

August 12, 2024
Unprompted review
Rated 5 out of 5 stars

Using EasyDNS for over 10 years, very happy customer!

I've been using EasyDNS services (e-mail and web) for over a decade. Throughout this period, I have never had any issues with reliability or uptime. They offer beyond fair pricing, in-house support (even via telephone!) and are constantly refining their offerings. If you're looking for a new provider, definitely give these folks a try!

August 17, 2024
Unprompted review
Rated 5 out of 5 stars

Long time satisfied customer

I’ve been an easyDNS customer for many years and have always been very pleased with the service. When I need help with some complicated bit of configuration I always receive a quick and helpful response. Highly recommended!

August 17, 2024
Unprompted review
Rated 4 out of 5 stars

Easydns for years…

I have been using Easydns for many years now and they have always been reliable. The Tech Support experience has been excellent on the few occasions that I have needed it.

August 17, 2024
Unprompted review
Rated 5 out of 5 stars

Does what it says on the tin

Does what it says on the tin. Every time I emailed or called for support I got a real capable human being who resolved my issue. I've been using their services for years. Scam artists beware, they do not suffer fools gladly!

August 17, 2024
Unprompted review
Rated 5 out of 5 stars

Easy choice

Have been with them for years. They add new features all the time, great communications, services easy to use and perform well. Have referred a few friends over too.

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

Great Customer Service!

When EASY DNS started hosting my business page in 2014 they were extremely helpful to this newbie. Their customer service is excellent and they have answered every question I had over the years quickly and in easy (for me) to understand terms. A great company to work with.

August 24, 2023
Unprompted review

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