easyfundraising Reviews 

4,365
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff for providing clear guidance, encouraging incentives, and wonderful support during the initial setup process. Consumers find the website extremely intuitive and effective for raising vital funds smoothly through their everyday online shopping routines. However, some reviewers were not happy with the tracking system, noting that donations can take too long to complete or fail to register properly. Some people also felt that having to click through pop-ups and navigate away from active shopping pages creates unnecessary hassle and slows down the entire donation experience.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that the support team is consistently helpful,... See more

User experience

Customers had positive experiences with user_experience, frequently praising the platform for being very easy... See more

Customer service

Users describe positive interactions with customer service, praising the team for being extremely responsive,... See more

Website

Customers consistently note positive experiences with website interfaces, describing them as very easy to use... See more

Service

Reviewers highlight positive aspects of service, expressing deep appreciation and satisfaction with the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fundraising Specialist Team are so helpful and informative, and it is exactly as described easy fundraising. Just great so far 😄

Company replied

Rated 4 out of 5 stars

Club I belong to use easyfundraising to fund various projects for juniors etc, and over a 4 year period best part of £3k has been raised from just 50 odd members, which is of course marvell... See more

Company replied

Rated 5 out of 5 stars

The guys at EasyFundraising are incredibly attentive. They've spent time talking me through how it works and I constantly get marketing materials in my inbox that I can use to promote our cause throu... See more

Rated 5 out of 5 stars

The easyfundraising platform is just perfect for raising funds for start-up, grass roots organisations like our community interest company (CIC) called Holding Your Online Hands. The only alternat... See more

Company replied


Company details

  1. Cashback Provider
  2. Charity

Written by the company

easyfundraising is the UK's leading good cause cashback site. Since 2005 we’ve helped raise over £60 million for 190,000 good causes by turning your daily shopping into everyday magic. easyfundraising has partnerships with over 8,000 brands who will donate part of what you spend on their website to a cause of your choice. It won’t cost you any extra: the cost is covered by the brand. Why? Brands pay us a commission because when you start your shop from the easyfundraising website or app, they can see we sent you to them and if you make a purchase, a commission is generated, and we turn that into a donation – magic!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.4

All reviews

(4,365)

69 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Doesn’t deliver

Far too many emails, sometimes 2/3
A day and unable to unsubscribe. Started using Easyfundraising in April and have yet to receive a single penny. When I queried this it was “you have to have £15 before payment is made”. The next problem “payments are still pending”. So 7 months on still zilch.

October 20, 2024
Unprompted review
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Reply from easyfundraising

Hi Sue, sorry about your experience with easyfundraising so far. This is not our intention and I am confident we can make this better for you going forward.

You can unsubscribe from emails by going to Account - Change my preferences, then switching anything under Emails to Off. I've done this for you so you'll stop receive our marketing emails.

If you would like to contact us on reviewfeedback@easyfundraising.org.uk we will be happy to provide a full, detailed breakdown on your donations and payments. - Paul, EFR

Rated 5 out of 5 stars

Excellent Responses

Everyone was really helpful especially the fundraising specialist team. There'was plenty of advice, and very prompt responses to my queries. And the team were prepared to work at my slow speed without being at all pushy.

October 18, 2024
Unprompted review
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Reply from easyfundraising

Thanks for your review, Rachel. I'm so happy you found the team helpful. - Paul, EFR

Rated 5 out of 5 stars

It was straightforward to set up a…

It was straightforward to set up a cause and help supporters join! The Fundraising Specialist Team was extremely helpful as well - I had a call to talk about how to get supporters and to clarify any questions I had about how easyfunding worked.

October 15, 2024
Unprompted review
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Reply from easyfundraising

Hi Bethany, thank you for your feedback! We're happy to hear the process was straightforward and that our team could assist you. - Paul, EFR

Rated 5 out of 5 stars

The account was really easy to set up…

The account was really easy to set up once I had spoken to the Specialist fundraising team. The call with the specialist was easy to book and happened right on time. So far, this has been a beneficial and highly recommended experience.

September 27, 2024
Unprompted review
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Reply from easyfundraising

Hi, thank you for your great review. We're glad the process was smooth and beneficial for you! - Paul, EFR

Rated 5 out of 5 stars

Fundraising Specialist Team make it simple!

The Fundraising specialist team have been helpful, offering advice and media to help drive supporters. Our cause has had a great start to raising donations thanks to them 🙂

October 14, 2024
Unprompted review
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Reply from easyfundraising

Thank you for your kind words! We're thrilled to hear your fundraising efforts are off to a great start! :) - Paul, EFR

Rated 5 out of 5 stars

Easy to set up with easyfundraising

We set up a lab easyfundraising page and worked with Luisa from the Fundraising Soecialist Team to do that. She was extremely helpful and gave us ideas to grow our followers, with incentives.

We look forward to working with easyfundraising to raise funds for our important work within our small, rural Scottish community.

October 11, 2024
Unprompted review
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Reply from easyfundraising

That's great to hear :) We look forward to helping you raise as much as possible! - Paul, EFR

Rated 5 out of 5 stars

Fundraising

I recently created an account with easyfundraising to raise funds for our local cricket club.
The process was easy and I received excellent support from the Fundraising Specialist Team which meant that we received donations from the off. The team were accessible and available to offer advise on how to maximise our donations.

October 10, 2024
Unprompted review
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Reply from easyfundraising

Thanks for your great review, Keith! Well done on the great start your club has made. - Paul, EFR

Rated 5 out of 5 stars

Great way to raise funds for our school…

Great way to raise funds for our school and the Fundraising Specialist Team have been great in supporting us grow it- thank you!

October 9, 2024
Unprompted review
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Reply from easyfundraising

I'm so glad you found the Fundraising Specialist Team helpful :) Thanks for your review. - Paul, EFR

Rated 5 out of 5 stars

Absolutely great idea

Absolutely great idea! You can raise money for a charity of your choice for free while you shop. So easy to set up and use too.

October 2, 2024
Unprompted review
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Reply from easyfundraising

Thanks for your great feedback, Jenny :) - Paul, EFR

Rated 5 out of 5 stars

Luisa from The Fundraising Specialist…

Luisa from The Fundraising Specialist Team has really helped us get the best out of the site so far with tips etc.

Easy to do and if used regularly raises good money!

September 24, 2024
Unprompted review
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Reply from easyfundraising

I'm glad you're finding the site easy to use. Thanks for your kinds words, Neil :) - Paul, EFR

Rated 1 out of 5 stars

I am still experiencing lost donations…

I am still experiencing lost donations from Morrisons online despite always ordering the same way through their website. This is not good! What is happening to this money? Does Easyfundraising actually care?

September 24, 2024
Unprompted review
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Reply from easyfundraising

Hi Barrie, sorry to hear this. If you could email us on reviewfeedback@easyfundraising.org.uk we will be happy to get to the bottom of it for you. - Paul, EFR

Rated 5 out of 5 stars

Brilliant!

This is a fantastic way of raising money for our organisation. It's so easy to use! The Fundraising Specialist Team have been a great support in getting us set up and providing advice for how best to promote easyfundraising to our supporters.

September 24, 2024
Unprompted review
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Reply from easyfundraising

That's great to hear, Kayleigh. Keep up the great work! - Paul, EFR

Rated 1 out of 5 stars

Too many pop-ups when I am trying to…

Too many pop-ups when I am trying to shop online. Will resign from Easyfundraising and give the charity the money direct. Good idea, but irritating pop ups.

September 22, 2024
Unprompted review
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Reply from easyfundraising

Hi, sorry to hear you found the Donation Reminder alerts irritating. This is not intended and they are there to remind you that a donation is available, as we understand how disappointing it can be to miss out.

It it possible to 'mute' specific brands so it doesn't appear on their website. If you would like any help with that or removing the Donation Reminder, please get in touch on reviewfeedback@easyfundraising.org.uk and we'll be happy to help. - Paul, EFR

Rated 1 out of 5 stars

No explanation for rejected claim

I have had a claim declined and I have asked easyfundraising three times for you to explain why the brand rejected the claim as I know I shopped via the easyfundraising link. I have had my claim closed down by easyfundraising support three times as a duplicate claim but still with no resolution. The whole principle of easy fundraising is to encourage consumers to shop with a particular brand on the promise of a donation to your chosen charity. I am extremely upset that this claim has not been honoured as I would not have shopped with the brand I chose without this donation. But I am even more frustrated at going round in circles with easyfundraising support seeking the explanation as to why.

September 13, 2024
Unprompted review
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Reply from easyfundraising

Hi, we never intend to cause upset so I am disappointed and I apologise this has been the case.

A claim will only usually be declined as a duplicate if there is already a claim being investigated by the brand. Please could you email us on reviewfeedback@easyfundraising.org.uk and we'll be happy to investigate this fully and assist you further. - Paul, EFR

Rated 5 out of 5 stars

Such a great initiative to raise funds…

Such a great initiative to raise funds for a charitable organisation without any extra cost to the shopper! Easyfundraising are making such a positive difference for our cause, it really is a win, win situation. They have also been incredibly helpful with advice and ideas to help us encourage people sign up which is invaluable.

September 11, 2024
Unprompted review
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Reply from easyfundraising

Hi, thanks so much for your kind words :) - Paul, EFR

Rated 5 out of 5 stars

Fantastic incentive from the…

Fantastic incentive from the Fundraising Specialist Team looking forward to more incentives in the future!

September 9, 2024
Unprompted review
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Reply from easyfundraising

Thanks for your review, Chris. Good luck with your fundraising! - Paul, EFR

Rated 5 out of 5 stars

Using easy fund raising to help build…

Using easy fund raising to help build funds for my daughter’s football club. The fund raising specialist team are really helpful, phones call to make sure you know what your doing and bonus incentives to help build those funds

September 4, 2024
Unprompted review
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Reply from easyfundraising

Thank you for sharing, it's great to hear that the fundraising team is so supportive and helping build the funds for your daughter's football club! - Paul, EFR

Rated 5 out of 5 stars

Great app

Great app
Easy to use all your Internet shopping under one app
And you get money for nothing

September 4, 2024
Unprompted review
easyfundraising logo

Reply from easyfundraising

Thanks for the great feedback! We're glad you're finding the app easy to use. - Paul, EFR

Rated 5 out of 5 stars

Thank you to Luisa and the fundraising…

Thank you to Luisa and the fundraising team for making easyfundraising just so easy to use and to help make money for our Portsmouth Cat rescue.
At no extra cost to anyone, everyone who signs up free means we get extra pennies and pounds when they shop online. New insurances give us extra £10-£18!
This is truly an amazing free and easy to use way to donate money to Charities!

September 4, 2024
Unprompted review
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Reply from easyfundraising

Thank you for the wonderful feedback, Penny. I'm so glad Portsmouth Cat Rescue is able to benefit. - Paul, EFR

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