Easytobook Reviews 

11,614
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Booked hotel for a week which was significantly cheaper than other websites which made me a bit hesitant. The confirmation email came through quickly and contained contact information for hotel. B... See more

Rated 4 out of 5 stars

The booking process was very easy, booked a hotel in London for Feb. 2017, just a little concerned about confirmation E-mail which states if you encounter any problems at check in to phone a certain n... See more

Rated 5 out of 5 stars

Good and spacious rooms... Clean bathroom... And quiet apartment...in AL barsha Value for money... Got underground parking... Staffs are helpful and makes u feel home. Enuf eatout nearby. Masjid... See more

Rated 4 out of 5 stars

Everything went smoothly and was really delightful as the Frontdesk Receptionist was really friendly and thoughtful. Floaters are also thoughtful as kept us entertained while waiting in queue. Breakfa... See more

Company details

  1. Hotel
  2. Travel Aggregator

Information provided by various external sources

You can find hotels, bed-and-breakfasts, guesthouses, apartments, hostels, resorts, spas and more all in one search. Using our smart filters, sorts and detailed maps, city-focused blog posts and event listings, you’ll find it very easy to find exactly what you’re looking for fast! Over 10 million nights are booked with us. We value your opinion and are always available for help, questions or feedback. We offer 24/7 Customer Care support.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

12K reviews

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4.6

All reviews

(11,614)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

No order confirmation from the vendor

I booked a hotel room from the site as it was the last room available, however, 24 hours after the ordered, I called the hotel to see if everything was alright with the order. The hotel receptionist claimed that they are booked out and they don’t see my order. I sent an email to the customer service and although they answer quickly they were still unable to contact their vendor to confirm my order. By now it’s more than 72 hours after my order, the prices are going up, and I still don’t know if I have a room. A website that shows available rooms when the hotel is booked out is very unprofessional. Very disappointed

September 18, 2016
Unprompted review
Easytobook logo

Reply from Easytobook

Dear Rebecca Steinberg,

Greetings from EasyToBook.com

Please kindly note that Easytobook.com secures rates from various business partners, which purchase rooms in bulk allotments from the hotels. To avoid confusion with ongoing name, date and other changes to bookings, our business partners do not normally forward name details for the blocked room until around 3 days prior to check in. This is the reason that the hotel was not able to find your booking in its system when you called. This information can be found under FAQ (http://www.easytobook.com/network/faq.htm#17)

Upon reviewing your booking, we found that the booking was submitted on Thursday 15th Sep 2016. Since the hotel reservation department, and our business partner may not work around the clock or closed on the weekends, the response from them could be delayed and may take over 24 hours for the reconfirmation. However, we have checked that our customer service team has already informed you via email that the booking has been reconfirmed by the hotel with the hotel internal confirmation number.

Once again, we sincerely apologize for any inconvenience caused, and thank you once again for your review.

Best regards,

The EasyToBook Team

Rated 5 out of 5 stars

They fixed my problem promptly

I made a reservation online and, when I got the confirmation, I realized that the date was off by a day. I called their customer service number and the friendly people were able to get it worked out. And the hotel room was $20 less expensive than the price the hotel was advertising.

September 17, 2016
Unprompted review
Rated 5 out of 5 stars

Quick and efficient

I was online later evening to book a hotel for that same night and Easy to book came up trumps. Within the hour I was booked in to a beautiful apartment and settled down for the evening.
I highly recommend this site. Thankyou

September 17, 2016
Unprompted review
Rated 5 out of 5 stars

Two star hotel booking

The booking of our hotel was simple and the hotel exceeded our expectations as it is only classed as a two star one. Would recommend the hotel and the booking agents.

September 12, 2016
Unprompted review
Rated 4 out of 5 stars

I was worried, but everything worked out well

I was worried about using a website unfamiliar to me that required paying the hotel fee upfront. Had to wait 72 hours before the hotel could confirm my reservation. Everything worked out well in the end.

September 11, 2016
Unprompted review
Rated 5 out of 5 stars

Lucerne hotel booking

Excellent rate for hotel, clear and easy booking summary, my booking was also confirmed by hotel. When, most reluctantly, I had to cancel, the refund was processed immediately. Most impressed! I will certainly use this site again.

September 10, 2016
Unprompted review
Rated 5 out of 5 stars

good prices; easy to book; no hassles

Toronto hotels were booked heavily on the night i wanted/prices of rooms left were high-had used Expedia and Trivago with no joy. Happened on this site-got a great hotel (have stayed there before-Carlingview), and a very reasonable price.

September 9, 2016
Unprompted review
Rated 2 out of 5 stars

Easy to book

Easy to book. But unfortunately did not found the hotel so had to pay for another hotel.

September 8, 2016
Unprompted review
Easytobook logo

Reply from Easytobook

Dear valued customer,

we were able to find one booking under your username that went through without problems, we are therefore not sure what you mean with your review and would love to find out more about this.

Please contact our customer support via customercare@easytobook.com if you require assistance or clarification as we will be more than happy to assist you.

We hope to hear from you soon and wish you all the best.

With kind regards,
The EasyToBook Team

Rated 3 out of 5 stars

almost, but not quite

Made the booking while in a hotel foyer, took about 10 minutes to come through to hotel after the transaction was completed.

Rate advertised in a currency that was not accepted, quote was in PHP, billed in USD, now AUD on my credit card. Two lots of conversion fees?

September 8, 2016
Unprompted review
Easytobook logo

Reply from Easytobook

Dear valued customer,

thank you for your review.

It can indeed take a few minutes after confirmation until the hotel receives and enters a booking in their own system, we hope this did not inconvenience you too much.

Regarding the currency, you were most likely automatically quoted PHP due to accessing our website from the Philippines. Customers can however simply select their desired currency in the top right at any time during a booking to make sure the charges are made in the desired currency.

We wish you safe travels and hope to welcome you back in the future.

With kind regards,
The EasyToBook Team

Rated 3 out of 5 stars

I haven't checked in yet

I haven't checked in yet, so it's early to give my opinion.

September 6, 2016
Unprompted review
Easytobook logo

Reply from Easytobook

Dear Ivan Pinto Junior,

Greetings from EasyToBook.com

Your feedback is always welcomed for us to improve our products and services. However should you require any explanation or assistance, please do not hesitate to contact us.

Best Regards,

The Easytobook.com

Rated 5 out of 5 stars

everthing was fine

I liked the function to request the invoce later for the accounting of my officel trip.

September 6, 2016
Unprompted review
Rated 5 out of 5 stars

Best price

I booked a hotel in Orlando fl and easy book gave me the best price better than everybody else ,happy with the whole transaction.

September 5, 2016
Unprompted review
Rated 4 out of 5 stars

Fast to resolve issue

At first I was upset because easytobook withdrew money from my account without the booking going through but when I called them they were fast to book the rooms i wanted at the promo amount I originally bought them for even though the hotel was no longer offering that promotion. They actually covered the rest so that i was satisfied with my booking. I loved how fast they acted to the situation and how fast they resolved the issue. I would definately book here with them again. Plus they had cheaper prices then any other place.

September 5, 2016
Unprompted review
Rated 4 out of 5 stars

Best deals ever!!!

I got 50% deal on my booking in comparison with the most famous hotel reservation sites and with very easy steps.

The only problem I faced, not all currencies are accepted for reservation.

September 5, 2016
Unprompted review

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