Easytobook Reviews 

11,614
TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Booked hotel for a week which was significantly cheaper than other websites which made me a bit hesitant. The confirmation email came through quickly and contained contact information for hotel. B... See more

Rated 4 out of 5 stars

The booking process was very easy, booked a hotel in London for Feb. 2017, just a little concerned about confirmation E-mail which states if you encounter any problems at check in to phone a certain n... See more

Rated 5 out of 5 stars

Good and spacious rooms... Clean bathroom... And quiet apartment...in AL barsha Value for money... Got underground parking... Staffs are helpful and makes u feel home. Enuf eatout nearby. Masjid... See more

Rated 4 out of 5 stars

Everything went smoothly and was really delightful as the Frontdesk Receptionist was really friendly and thoughtful. Floaters are also thoughtful as kept us entertained while waiting in queue. Breakfa... See more

Company details

  1. Hotel
  2. Travel Aggregator

Information provided by various external sources

You can find hotels, bed-and-breakfasts, guesthouses, apartments, hostels, resorts, spas and more all in one search. Using our smart filters, sorts and detailed maps, city-focused blog posts and event listings, you’ll find it very easy to find exactly what you’re looking for fast! Over 10 million nights are booked with us. We value your opinion and are always available for help, questions or feedback. We offer 24/7 Customer Care support.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

12K reviews

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4.6

All reviews

(11,614)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great Price. A bit of admin hassle.

The price couldn't be beat. However, I had a heart stopping moment when I got to the hotel and they had no record of my reservation (which I had paid for online, never having used Easytobook before). Good thing that I had printed out the voucher (as the site encourages you to do, mind you). The hotel booked me in.

November 24, 2016
Unprompted review
Rated 1 out of 5 stars

they are scimmer.

November 20, 2016
Unprompted review
Easytobook logo

Reply from Easytobook

Dear Jason Cabazos,

Thank you for submitting your review.

Unfortunately we are facing a continued increase of fraudulent credit card usage online, so we take extra precautions to ensure the security of the card holders.

Do not hesitate to contact us for any further information or need. You can send us an email to customercare@easytobook.com.

Best Regards,

The EasyToBook.com Team

Rated 1 out of 5 stars

My Booking Reference : 5279853

Hi,

I was trying to make a booking for a hotel in Coimbatore. I tried on Makemytrip.com.

I saw difference in rates charged in make my trip.com and your website. I was charged a higher amount than what I should have been charged. My Booking Reference : 5279853.

They applied a coupon MMTECO for 40% and the rental on makemytrip.com was INR Rs 427. You are a part of makemytrip.com.
How can you charge a higher amount?
Please match the price.

My final checkout page shows as follows:

Sri Krishna Vilas



43, Old Post Office Road, near Collector's Office,Avinashi Road ...


Check-In

30 Nov, Wed

12 PM

Check-Out

01 Dec, Thu

12 PM


1 Room

1 Traveller


Grand Total

Rs. 427

Please take care of it. I paid more than INR 300 rupees more because of this transaction which is not fair. I can send you print screen of the makemytrip checkout page for the same days of booking.

Sincerely
V.Lakshmanan

November 17, 2016
Unprompted review
Easytobook logo

Reply from Easytobook

Dear V LAKSHMANAN,

Greetings from EasyToBook.com and thank you for your review.

Please kindly be advised that total amount of your booking is 14.27 CAD under CAD currency which you originally selected to be charged. You were able to review the total amount before submitting your payment information.

We are a part of Makemytrip, however each company has its own marketing team and we have already checked with Makemytrip that without the coupon discount, the rate under Makemytrip is actually higher than the rate showing on Easytobook.com. Please kindly note that the discount coupon code for Makemytrip is valid for bookings made with Makemytrip only.

We trust this clarifies the situation clearly and thank you again for your review.

Best regards,

The Easytobook Team

Rated 5 out of 5 stars

Very easy booking

The price could not be beaten by anyone - and the procedure was easy. Instant confirmation. Just 100% OK.
Jeppe

November 17, 2016
Unprompted review
Rated 3 out of 5 stars

Nothing special with the service, really

Average expericnce.
Got the survery BEFORE travelling which worried me I had not booked the correct date

November 17, 2016
Unprompted review
Easytobook logo

Reply from Easytobook

Dear CO,

Greetings from EasyToBook.com

Please kindly be advised that an auto email requesting you to review our service would be sent to you once you submit the booking with us. However, a separate email for hotel's review will be sent to you after the check out date.

If you require further explanation or assistance, please do not hesitate to contact us at customercare@easytobook.com.

Best regards,

The Easytobook Team

Rated 1 out of 5 stars

My book is cansel hotel is full

You give me room in hotel put the hotel is full i stay in louby 3 houer whaiting you
And i did not bake my mony 3 day
I need my mony

November 15, 2016
Unprompted review
Easytobook logo

Reply from Easytobook

Dear Almowainea Bader,

Greetings from EasyToBook.com and thank you for your review.

We would like to offer our sincere apologies for the distress caused to you upon your arrival at the hotel on 12th November 2016. We certainly understand how discomforting and aggravating such a situation can be, and for this we are deeply sorry.

However, we had definitely booked the hotel and it had been confirmed to us by our business partner automatically, via XML technology on 12th November 2016, the arrival date. Furthermore, we had received no information from them that would make us believe that there would be any problem with the confirmation we had received, nor that you would have any trouble upon your arrival.

Upon investigating with the business partner and found out that the issue originated from a break in communication between the business partner and the hotel and they had taken the necessary steps to rectify the issue to ensure it does not happen in the future.

EasyToBook immediately released our hold on the funds, and the remaining time it takes the funds to be credited back to your account is dependent on the card issuing bank and its internal procedures.

Once again, we sincerely apologize for any inconvenience caused, and thank you once again for your review.

Best regards,

The EasyToBook Team

Rated 4 out of 5 stars

Superb Frontdesk Receptionist & Floater Services

Everything went smoothly and was really delightful as the Frontdesk Receptionist was really friendly and thoughtful. Floaters are also thoughtful as kept us entertained while waiting in queue. Breakfast service staffs was rather cold but it was fine. Overall a wonderful place to ease your minds.

November 15, 2016
Unprompted review

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