ebuy24.dk Reviews 

4,059
•
TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

Nice cabinets however it’s a struggle to fit 2 pairs of running trainers in one section. Definitely wouldn’t fit 3 pairs of any type of shoes

Rated 4 out of 5 stars

Nice furniture and excellent quality. The items as I expected them to be, quality wise and good price! However, I didn't give 5 stars, because of the limited options in delivery. Even though I wanted... See more

Company replied

Rated 5 out of 5 stars

The delivery man is so approachable and friendly. Good system on delivering process. Might take some time,but worth waiting for product quality and price. Gave 5stars also for customer service f... See more

Rated 5 out of 5 stars

We ordered a bathroom cabinet with mirrors, it arrived in a reasonable time. Unfortunately, one of the mirror was damaged under the transport, which we only noticed later, when putting up the... See more

Company replied

Company details

  1. Furniture Store
  2. also in
  3. Interior Designer

Written by the company

Hos os finder du møbler til alle slags behov. Det kunne være spiseborde, spisestuestole, vitrineskabe, skænke, tv møbler og meget mere. Kig ind på vores shop og find den vare du ønsker, vi leverer indenfor få dage, da alle vores varer er på eget lager. Din vare bliver leveret fragtfrit til hele Danmark (undtaget ikke-brofaste øer). Ved spørgsmål kan du kontakte vores kundeservice på telefon 74532238 ma.-to. mellem 09.00 -14.00 og fredag mellem 09.00 -12.30, eller på mail under info@ebuy24.dk, som gerne vil være dig behjælpelig. Vi glæder os til en god handel.

ebuy24.dk - vi leverer hurtigt indenfor få dage

Written by the company

Sikker E-handel
En af Danmarks største møbelwebshops. E-mærket shop, fast lav pris. Let og bekvem.
Gratis fragt over 5000,- og hurtig levering
Vi har dygtige medarbejdere klar til at hjælpe dig. Ring 74532238 eller send os en mail på info@ebuy24.dk.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.4

All reviews

(4,059)

90 reviews in the last 12 months

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Rated 3 out of 5 stars

you have to pay additionally to have your things delivered to your flat

Well, I like the product, 4 chairs rococo. Unfortunately the currier didn't want to bring 2 boxes to my flat on the 4 floor. He left them in the staircase. I was not aware that I did not ordered the service together. Maybe because I did not notice in their order form any place to tick it? I do not know. So I had to unpack chairs and one by one bring them to the flat. One another thing is the quality of the chairs. I am quite ok with it but they are not the first class product. They have plenty of small flaws, like lacking paint in some places, rough wooden surfices left, fabric is quite cheap. But... I have a table in "gustaviansk styl" and those chairs perfectly match to it. They also are quite wide and comfortable, much better than matching antique chairs.

November 18, 2016
Unprompted review
ebuy24.dk logo

Reply from ebuy24.dk

Hi Agnieszka.

We´re sorry about to hear that you had other expectations to the delivery. Packages from us are always delivered to the first door on the ground floor.
There is only one driver, who can´t handle to carry the packages upstairs. Next time you can contact our customer service, they will help you, if you have any questions about the delivery.
The lacquering is intentionally uneven, to create a romantic antique look, but we´re glad to hear that the chairs are matching perfectly to your dining table.

Have a nice day.

Daniel eBuy24.dk

Rated 2 out of 5 stars

Disappointed

We bought 2 Thames nightstands (sengebord) from eBuy24 and were disappointed with both the product and the service, especially considering the price. Although our order indicated someone would contact us the next day to arrange delivery, no one had reached out a week later. At that point, I contacted them by email, and I did receive a quick reply to my message. Delivery was coordinated easily from that point.

Unfortunately, when the nightstands arrived, they were of a disappointing quality. Described as "træ" on the website, they turned out to be particle board that smelled very strongly of chemicals and paint, to the point that they needed to be put immediately outside and kept there for a few days to dissipate some of the smell. (They still stink, just a bit less than they did at first.) They were also covered with a white powder that got everywhere. Finally, the quality of the finishing work was poor: there were small nicks and scratches in the furniture when we received it, and the paint job on the front of the drawers was hastily done, with spatters of spray paint bleeding on the drawer sides. The inside of the nightstand (behind the drawers) is unpainted and unfinished particleboard. The paperwork that came with them listed the model not as Thames, but Thais, so it's possible these are an imitation of something else.

If we weren't completely exhausted from an international move, we'd return them for a refund. As it is, we are keeping them so we don't have to start searching for something new, but we will not order from eBuy24 again. They looked so great in the pictures, and we wish they'd been as wonderful in person.

October 23, 2016
Unprompted review
ebuy24.dk logo

Reply from ebuy24.dk

Hi Laurel.
We´re sorry to hear, that you are disappointed with your purchase on our webshop. Our customer service tried to reach you on the phone, and after that we got in contact by email. About the product, we´re surprised about the quality/condition you are describing. New furniture might smell a bit, especially inside cabinets, because of the material and longtime storage in closed packaging. Visible damage/scratches on the product are of course not ok, and you are welcome to contact our customer service, who are available on phone or email.

After all we hope you can be satisfied with the nightstands anyway.

Kind regards

Daniel eBuy24.dk

Rated 3 out of 5 stars

quality of bed

we like the bed, the wood came with a little fractures and the draws are a little different size so some has a little more work to open or close, and the low bed the board beneath is super thin, instructions good
timing good

October 16, 2016
Unprompted review
ebuy24.dk logo

Reply from ebuy24.dk

Hi Gabriella.

We are sorry to here that a part of the bed had a fracture, when you recieved it.

If you can send us a picture and some info to info@ebuy24.dk, we will look into it, and order a new part for you. Thanks in advance.

Best Regards Marius - eBuy24.dk

Rated 2 out of 5 stars

My delivery was left under surveillance

I was a bit disappointed with the guy responsible for the delivery of my furniture. He was calling me when I was at the office (5 min walk from the place where I live). I was asking him to wit 5 min for me to come. When I arrived he was not there anymore and the very heavy delivery was left at the entrance of my building alone and without anyone surveying it.
I was calling the guy and he was telling me that he was coming back (at least to help me pushing it inside) and he never came again.
Really dissaponted! Very bad attitude and behaviour!

September 14, 2015
Unprompted review
ebuy24.dk logo

Reply from ebuy24.dk

Hi Ana,

We are sorry to hear about how this delivery has occurred. We will contact the transport company to confront them with this case.
We are continuously working on improving our deliveries, so the customer will get the best possible experience when receiving his goods.

Of course we still hope, that you are satisfied with the furnitures you´ve purchased from us.

Kind regards

ebuy24.dk

Rated 5 out of 5 stars

Excellent service

Orderd goods on a Monday afternoon ,recived confirmation e mail within minutes. Morning after received phone call asking if they could deliver following day.
Goods delivered on time and in perfect condition.
Who can ask for more.
10 out of 10

February 9, 2015
Unprompted review
Rated 1 out of 5 stars

Bad experience with the purchase and assembly of the product that I purchased

Never received a receipt for my internet purchase, despite the website explaining that I would receive a receipt-of-purchase on my e-mail. The goods were delivered to my address, on-time and without problems. A full assembly of the product was required that took me 2 full days to complete (the instructions stated that it should take 2 hours to complete). The reason for this were the very poorly written instructions for assembly that could NOT be followed by any reasonable person. I attempted to contact the manufacturer with a question and received a rude phone call that prompted me to solve the problem for myself.

August 28, 2014
Unprompted review
ebuy24.dk logo

Reply from ebuy24.dk

Dear Keith
Our well educated customer service at Ebuy24 is always ready to assist our customers in any matter that our customers might have before, under and after buying one of our products.
This is also why it is important for us, that our phone no. is visible and easy for our customers to find on our website.
If you still have open questions, then please do not hesitate to contact us.
We hope that you enjoy your new piece of furniture, and hope that we can welcome you at our website another time.

Rated 5 out of 5 stars

Very god

There was one person called Kim, he was a great support and 5 start to him!!!!Thanks Kim!

May 12, 2014
Unprompted review
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