eCampus.com logo
Visit website

eCampus.com Reviews 3,512

•
TrustScore 4 out of 5

3.9

Media & Publishing
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 398 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products, often noting that books arrive in good condition, even when rented or used. Many people appreciate the affordability, finding prices significantly lower than other options and saving money on their purchases. The ordering process is frequently described as easy and convenient, contributing to a positive overall experience. However, some people were dissatisfied with aspects of the delivery service, mentioning delays, incorrect deliveries, or longer-than-expected shipping times. There were also occasional issues with product availability and order cancellations, leading to frustration for some customers. A few reviewers also expressed concerns about the return process and associated fees.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product. While many customers received books in good or new... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers report fast and timely deliveries, with... See more

Order

Reviewers mention ambiguous feedback about order. While some customers experienced prompt delivery and an... See more

Price

Consumers find price to be ambiguous. Many reviewers praise the great and affordable prices, with some saving... See more

Quality

Customers had positive experiences with quality. Many reviewers received books in great, perfect, or like-new... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The order started off on a bad note as there was initially no product (textbook) available. Once the product was made available, the shipment progressed nicely to the point of delivery. I have the pro... See more

Rated 4 out of 5 stars

price was the lowest for this book and it is still outrageous, especially in a time when print is not the first option for most.

Rated 5 out of 5 stars

This purchase will be my first of many orders to come. Loved my experience! Affordable and timely shipping!! Only regret I should have purchased my book to keep instead of rented. Thank you for your s... See more

Rated 5 out of 5 stars

The digital textbook arrived almost immediately after we placed our order. This prompt service allowed me to access the book and start completing assignments. It was also easy to locate and easy to ac... See more

Company details

  1. Media & Publishing

Information provided by various external sources

Our goal at eCampus.com is to provide students access to the largest selection of textbooks at the lowest possible prices. With over 4 million titles available, we offer students access to used textbooks, new textbooks, eTextbooks and textbook rentals. Additionally, students can sell back their textbooks to us through our simple online buyback program.

About eCampus.com

Written by the company

We're committed to our customers!
We have a longstanding commitment to treat our customers right and ensure they have the best experience possible. Our customers rent, buy and sell their textbooks confidently through eCampus.com.

Contact info

3.9

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 2% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

My order was canceled

My order was canceled. Then reordered and payed for express shipping and receive the book 2 and half weeks late. It took a month and a half to receive this book.

March 3, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look