The order started off on a bad note as there was initially no product (textbook) available. Once the product was made available, the shipment progressed nicely to the point of delivery. I have the pro... See more
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Review summary
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Reviews shaping this summary
price was the lowest for this book and it is still outrageous, especially in a time when print is not the first option for most.
This purchase will be my first of many orders to come. Loved my experience! Affordable and timely shipping!! Only regret I should have purchased my book to keep instead of rented. Thank you for your s... See more
The digital textbook arrived almost immediately after we placed our order. This prompt service allowed me to access the book and start completing assignments. It was also easy to locate and easy to ac... See more
Company details
Information provided by various external sources
Our goal at eCampus.com is to provide students access to the largest selection of textbooks at the lowest possible prices. With over 4 million titles available, we offer students access to used textbooks, new textbooks, eTextbooks and textbook rentals. Additionally, students can sell back their textbooks to us through our simple online buyback program.
About eCampus.com
Written by the company
- We're committed to our customers!
- We have a longstanding commitment to treat our customers right and ensure they have the best experience possible. Our customers rent, buy and sell their textbooks confidently through eCampus.com.
Contact info
2373 Palumbo Drive, 40509, Lexington, United States
- 1-877-322-6787
- eservice@ecampus.com
- www.ecampus.com
3.9
Great
4K reviews
Replied to 2% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The book was not bound
The book was not bound. Had to buy binder. Did not see that in description. Disappointed
January 23, 2026
Unprompted review
Was fast and in great condition!
January 19, 2026
Unprompted review
I already informed you guys about this…
I already informed you guys about this do not contact me please stop I gave you guys information already that it already delivered and it's fine stop contacting me and asking for rates on your services when I already gave you them three times
January 13, 2026
Unprompted review
servsafe 8th edition
good book, payed for exam voucher and have not recieved code. Even reached out to the company a few days ago.
January 28, 2026
Unprompted review
Shipping was a little slow
Shipping was a little slow. I did recieve the product however, it took over a week and a half to finally arrive.
January 27, 2026
Unprompted review
Great timing and price!
January 13, 2026
Unprompted review
It’s good opportunity to learn
It’s good opportunity to learn. My book is in perfect condition. The service was excellent. They always had a good attitude and communication with me.
January 15, 2026
Unprompted review
Priced right and easy to get
Was able to get the correct textbook at a good price and delivery time was acceptable.
January 13, 2026
Unprompted review
Took my money, kept my book, gave no resolution, Transferred multiple times
I returned a rental for school, and ordered book I needed for my current class. They have had it for four days, and I still do not have my book, tracking number, etc., but I have been charged. I reached out to their chat for support. I spoke with Junior, Rosanna and Angel and was told by two agents I was speaking with that I had the wrong department after asking to speak with the correct dept. multiple times. Now, I am currently unable to prepare for my exams or do my homework, and the best they can offer is an email with a 24-48 hour response. I WISH my campus would have an online option for the bookstore that allows you to speak with someone at your campus for this reason.
January 26, 2026
Unprompted review
Never received books
Unfortunately 2/3 of my textbooks did not arrive. I have been contacting Ecampus's customer serve, UPS, and USPS regarding this issue for two weeks with no success. I had to reorder my books from Amazon and ended up paying twice as much as I would have if I just used Amazon or my campus bookstore. I am also behind on my readings due to the delay.
It is now a month later and I have not received my books. ecampus says I need a police report otherwise they are unable to help.
January 6, 2026
Unprompted review
book came on time
January 12, 2026
Unprompted review
I paid for express mail
I paid for express mail, yet my order was delayed for two weeks. I did not receive a refund for paying the express mail either.
January 27, 2026
Unprompted review
my book wasn't delivered in a box
January 15, 2026
Unprompted review
I paid for expedited shipping delivery…
I paid for expedited shipping delivery and my package arrived outside of the time frame it was supposed to arrive. Waste of $10 especially as a student who is already struggling to pay for college.
January 9, 2026
Unprompted review
Very good thank you
January 24, 2026
Unprompted review
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