eCars247 Reviews 

300
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Excellent service, very transparent view of all the information needed to buy the car at the point of purchase on line. Excellent contact with sales team. The trial period offers great peace of mind... See more

Rated 5 out of 5 stars

Picked my car up this evening, it's absolutely immaculate! Recommended by a friend and have not been disappointed since the first point of contact. The no pressure sales approach from Chris was fantas... See more

Company replied

Rated 5 out of 5 stars

Was a little nervous to buy before viewing in person however the detailed photos and any highlighted defects and full review of all documents made our online purchase easier. With full independent AA... See more

Company replied

Rated 5 out of 5 stars

ecars247 have exceeded expectations for the third time... This is the third car my family have bought from ecars247 and we'd never go anywhere else. Found the exact car I was looking for, at a pric... See more

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Company details

  1. Car Dealer

Written by the company

Buy Online | 14 Day Test Drive | Nationwide Delivery Make your next car purchase easy - do it all online, even part ex and finance and take advantage of a 14-day test own. We even deliver your car to your door. Change the way we buy used cars, forever.


Contact info

5.0

Excellent

TrustScore 5 out of 5

300 reviews

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5.0

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(300)

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Rated 5 out of 5 stars

Amazing top quality service.

Our son made his first car purchase from eCars247 this month and what a fantastic team they are. From the explanations, communication and support right through to collection of the car these guys made the whole experience as enjoyable as possible for an excited 18 year old. To top it off he has received a most appropriate and thoughtful thank you gift from them today. Top service and fantastic team. We would highly reccomend using eCars247 if you are looking for your next car.

September 12, 2019
Unprompted review
eCars247 logo

Reply from eCars247

Thanks for taking the time to leave a review Pamela.

We're glad Alex chose eCars247 for his first car, what an exciting time for him! We hope he enjoyed the unique buying experience and the purchase of his first car! Your kind words will be passed on to the customer service team. We hope to see Alex & yourself in the future when you are next in the market for a change of vehicle! Happy motoring.

eCars247 - Putting you in the driver's seat
Buy Online | 14 Day Test Drive | Nationwide Delivery

Rated 5 out of 5 stars

I bought a car online!

I bought a car online! Staff were brilliant from start to finish. Would highly recommend eCars247. They were friendly, polite, professional, helpful and supportive. Really gave me a sense of understanding about making this big decision and they took me through step by step in all the finance paperwork. Great support service with WhatsApp, email and telephone.
Car delivery was fab..in its own little trailer, very exciting. Car in immaculate condition as seen and described on website.

Thank you.

September 12, 2019
Unprompted review
eCars247 logo

Reply from eCars247

Hi Brenda,

First of all thank you for leaving such a positive review, it's rewarding to hear you really enjoyed the experience and the level of service we offered. Buying a car is a HUGE decision and we aim to support you all the way through & even afterwards. We are thrilled you enjoyed the trailer experience, it's always exciting to delivery our cars using it. We hope you enjoy your new car and we look forward to seeing you again in the future!

eCars247 - Putting you in the driver's seat
Buy Online | 14 Day Test Drive | Nationwide Delivery

Rated 5 out of 5 stars

Everything was smooth

Everything was smooth, no hassles. I would definitely recommend.

September 10, 2019
Unprompted review
eCars247 logo

Reply from eCars247

Hi Edgar,

Thank you for taking the time to share your buying experience with eCars247.
We are glad you found the online process smooth & hassle free, that's exactly what we set out to do.
Enjoy your new vehicle and we look forward to hopefully seeing you again in the future when it's time for a change.

eCars247 - Putting you in the driver's seat
Buy Online | 14 Day Test Drive | Nationwide Delivery

Rated 5 out of 5 stars

Absutely 1st class service

Absutely 1st class service
From start to finish
With beginning questions to final purchase and delivery
What a great company
Highly recomended
Baz and Vicky

September 3, 2019
Unprompted review
eCars247 logo

Reply from eCars247

Hi Baz,
Thank you for taking the time to leave a review. We are thrilled to hear your thoughts on the eCars247 buying experience and that you would recommend us! It's our pleasure and we hope you and Vicky are both enjoying your new purchase and we look forward to seeing you again in the future!

eCars247 - Putting you in the driver's seat
Buy Online | 14 Day Test Drive | Nationwide Delivery

Rated 4 out of 5 stars

Great experience

Great experience. Was nervous at first being an online dealership but couldn’t be happier with my car.

August 27, 2019
Unprompted review
eCars247 logo

Reply from eCars247

Hi Simiat, thank you for taking the time to leave a review! We understand it can be a little nerve wrecking at first but we aim to make car buying an easy and seamless task. We hope you are enjoying your new car and we wish you many happy miles of motoring!

eCars247 - Putting you in the driver's seat
Buy Online | 14 Day Test Drive | Nationwide Delivery

Rated 5 out of 5 stars

Excellent service

Excellent service, seamless purchasing of a quality car.

August 19, 2019
Unprompted review
eCars247 logo

Reply from eCars247

Thanks Richard, we aim for purchasing from eCars to be as easy and hassle free as possible! We hope you are enjoying your new vehicle!

eCars247 - Putting you in the driver's seat
Buy Online | 14 Day Test Drive | Nationwide Delivery

Rated 5 out of 5 stars

Never bought a car online

Never bought a car online, so it goes without saying its nerve raking, but the whole process was smooth and easy and all in all trouble free.
I would seriously recommend this company to anyone.
Friendly to talk to and seem to want to help as much as possible and answer all your questions. 100% superb company and staff, will buy all my future car from here.
Thank you to the staff great job

August 5, 2019
Unprompted review
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Reply from eCars247

Hi Amandus, thank you for leaving such a positive review. We are thrilled to hear you are converted to the eCars247 way of buying. We look forward to seeing you again in the future when the time comes! We hope you enjoy your new car!

eCars247 - Putting you in the driver's seat
Buy Online | 14 Day Test Drive | Nationwide Delivery

Rated 5 out of 5 stars

Just brilliant!

From start to finish the whole process has been seamless. Great to deal with a company who are so transparent about their processes with no heavy sales pitch. Would I use again... absolutely!!!

August 3, 2019
Unprompted review
eCars247 logo

Reply from eCars247

Hi Nicola, we are so happy to hear you found the eCars247 process seamless. We aim to make purchasing your next car as easy and hassle free as possible and we can't thank you enough for your purchase and positive review. We hope you enjoy your new car!!

eCars247 - Putting you in the driver's seat
Buy Online | 14 Day Test Drive | Nationwide Delivery

Rated 5 out of 5 stars

Nothing more to say other than…

Nothing more to say other than EXCELLENT.

August 3, 2019
Unprompted review
eCars247 logo

Reply from eCars247

Hi Jonathan, thank you for sending in such a positive review. We hope you are enjoying your new vehicle and we look forward to seeing you again in the future when it's time for a change!

eCars247 - Putting you in the driver's seat
Buy Online | 14 Day Test Drive | Nationwide Delivery

Rated 5 out of 5 stars

Five star

Saw an Audi A4 on auto trader, phoned up for info, ended up buying. Dave Canon was great the whole way through the process, always at the end of the phone if I needed, great service and help throughout. The car is incredible and the delivery driver Joe was great taking me through all the features of the car.

July 30, 2019
Unprompted review
eCars247 logo

Reply from eCars247

Hi Alex,

We are glad you felt it was a positive experience purchasing your new Audi A4. We take great pride in our communication and we are thrilled that you are enjoying your new car. Your positive comments will be passed on to Dave and Joe! We look forward to seeing you again in the future.

eCars247 - Putting you in the driver's seat
Buy Online | 14 Day Test Drive | Nationwide Delivery

Rated 5 out of 5 stars

Very competitive pricing of their cars…

Very competitive pricing of their cars and all the staff I dealt with were very friendly and professional.

July 30, 2019
Unprompted review
eCars247 logo

Reply from eCars247

Hi Hugh,

Thank you for purchasing from eCars247, we are thrilled that you enjoyed the experience and found the team friendly! We aim to offer very competitively priced cars at the highest quality possible and we hope you enjoy your new car for many miles to come!

eCars247 - Putting you in the driver's seat
Buy Online | 14 Day Test Drive | Nationwide Delivery

Rated 5 out of 5 stars

Fantastic service from all of the team

Fantastic service from all of the team, David was great. I was nervous buying a car and it arriving next day so I drove up to see it and left with 2 week no hassle return policy. I part exchanged my car and the next day decided I not only wanted to keep my new one but wanted the old one back for my husband. Sold straight back, same price not even an admin fee. I mentioned a couple of things with the new car and the team were quick to say get it checked out during the 2 week window. Great service, won't hesitate to use again but won't be driving up next time. Thanks. Natalie

July 27, 2019
Unprompted review
eCars247 logo

Reply from eCars247

Hi Natalie,

Thank you for your kind words about the team, we are thrilled you had such a positive experience buying your new car. Enjoy your new vehicle and when it comes times to change we look forward to delivering your next car to you in the future!

eCars247 - Putting you in the driver's seat
Buy Online | 14 Day Test Drive | Nationwide Delivery

Rated 5 out of 5 stars

Excellent assistance and easy way to…

Excellent assistance and easy way to order car of your choice

July 26, 2019
Unprompted review
eCars247 logo

Reply from eCars247

Hi Patrick,

Thank you for sharing your experience with eCars247, we are glad that you found the process easy! We hope you enjoy your new car and we look forward to seeing you again.

eCars247 - Putting you in the driver's seat
Buy Online | 14 Day Test Drive | Nationwide Delivery

Rated 5 out of 5 stars

The easiest process for buying a car…

The easiest process for buying a car and all complete in 23 hours from the first enquiry, All the staff at ECars24/7 couldn’t have been more helpful Fully recommend trying the future of car buying from an online dealership it’s stress free.

July 23, 2019
Unprompted review
eCars247 logo

Reply from eCars247

Hi Callum

Thank you so much for sending in such a positive review. It is great to read that you have enjoyed your car buying experience with us and we look forward to seeing you again in the future.

eCars247 - Putting you in the driver's seat
Buy Online | 14 Day Test Drive | Nationwide Delivery

Rated 5 out of 5 stars

Transferring a ton of cash was a worry

I have to be honest transferring a ton of cash for my car without having seen it or the premises or the sales person was a leap of faith. They based in Liverpool me based in Essex caused me a few hours sleep.

I need not have worried the whole transaction from start to finish was seamless would highly recommend

July 16, 2019
Unprompted review
eCars247 logo

Reply from eCars247

Hi Chris,
Thank you for sharing your buying experience and we are thrilled you would recommend eCars247.
We hope you enjoy your new vehicle for many happy miles!!

eCars247 - Putting you in the driver's seat
Buy Online | 14 Day Test Drive | Nationwide Delivery

Rated 5 out of 5 stars

Highly impressed! Fantastic service!

My husband and I are not people who write many reviews. This company has really impressed us.

The company and the people behind it are exceptional. They are very transparent and provide good cars and good service.

They are very approachable and quick to respond to queries. No problem is too big for them. They always get back to you with good and well thought out solutions.

We really want more businesses like this in the UK. We wish them the best and hope they do even better than they are already doing.

Our special thanks to Chris (the owner), Jenny, David and Michael.

Is there a way we can give them more than 5 stars!

July 11, 2019
Unprompted review
eCars247 logo

Reply from eCars247

Hi Nilina

Thank you so much for this fantastic review, it's wonderful to read how you have enjoyed the customer experience we offer here at eCars247. Enjoy your car!

eCars247 - Putting you in the driver's seat
Buy Online | 14 Day Test Drive | Nationwide Delivery

Rated 5 out of 5 stars

Staff are amazing

Staff are amazing! Buying a car could not be made simpler, you pick the one you like online, turn up and basically have a week test drive (250 miles) and then make your decision. Whilst I am sure all the staff work to the very high standard set a big shout out to David, Jenny & Michael who were my guardians through this process. Whilst I can not say everything was perfect with the car initially (which staff did everything to resolve as quickly as possible) these people kept in touch constantly, not annoyingly like a waiter at a restaurant, to see me through every stage... 10/10 never mind 5 stars!

July 10, 2019
Unprompted review
eCars247 logo

Reply from eCars247

Hi Dave

Thank you so much for sending in such a positive review. It is great to read that you have enjoyed your car buying experience with us and we look forward to seeing you again in the future.

eCars247 - Putting you in the driver's seat
Buy Online | 14 Day Test Drive | Nationwide Delivery

Rated 5 out of 5 stars

I found the whole service great from…

I found the whole service great from start to delivery and afterwards as well

July 2, 2019
Unprompted review
eCars247 logo

Reply from eCars247

Hi Tim, it's wonderful to read that you have enjoyed your car buying experience with us. Thank you so much for taking the time to send in your review.

We hope you enjoy your new car!

eCars247 - Putting you in the driver's seat
Buy Online | 14 Day Test Drive | Nationwide Delivery

Rated 5 out of 5 stars

Pain free way to buy a car.

Took the hassle out of buying a used car. Whole process very smooth and efficient. We are very pleased with the car, which is exactly as described, and would use them again.

June 27, 2019
Unprompted review
eCars247 logo

Reply from eCars247

Hi Nigel

Many thanks for your very positive review. It's wonderful to read how you have enjoyed the car buying experience with ourselves. We very much look forward to seeing you again.

eCars247 - Putting you in the driver's seat
Buy Online | 14 Day Test Drive | Nationwide Delivery

Rated 5 out of 5 stars

Excellent to deal with

Excellent to deal with, car as described
Px value for my car ultra competitive.

Easiest and best car purchase from a dealer I've made.

June 25, 2019
Unprompted review
eCars247 logo

Reply from eCars247

Hi John

Thank you so much for sending in such a positive review. It is great to read that you have enjoyed your car buying experience with us and we look forward to seeing you again in the future.

eCars247 - Putting you in the driver's seat
Buy Online | 14 Day Test Drive | Nationwide Delivery

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