Ecarz.co.uk Reviews 

340
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Lily Zhao from ecarz assured me that they would do a soft-application that would not affect my credit rating. This was a lie. When that supposedly ‘soft’ application came back with a much lower offe... See more

Rated 1 out of 5 stars

Appalling company and terrible service and impossible to contact. It was closed when we arrived in Avignon on Saturday from the Eurostar to collect our car so we were stranded. We telephoned and to... See more

Rated 1 out of 5 stars

I booked a car for my son and his friend in Tampa with my Credit card. While I was boooking the car in the Internet I mentionet two times that the driver is under 21. But at the agency (Europcar at Ta... See more

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Rated 1 out of 5 stars

This booking was a joke. I was allowed to use my debit card to make the purchase and they were quick enough to take my money and only then, after my money was taken was I advised that a credit card is... See more

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1.1

Bad

TrustScore 1 out of 5

340 reviews

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Rated 5 out of 5 stars

Best price, new car and customer service too

Ecarz provided the best price and Locauto in Verona, run by the redoubtable Berta, were excellent. She supplied a new VW Touran. When I had a question about the rental, Ecarz' customer service line was very helpful.

July 23, 2017
Unprompted review
Rated 4 out of 5 stars

Half the price of original quote I got ebookers

Ecarz and the car hire itself was excellent value for money and we had an almost new car. Downside was that a small stone chip cost me over £300! Luckily I had bought separate excess insurance, but I guess that if the price is very low then it's where the car hire companies make their money.
Advice - read the small print of the individual suppliers and get excess insurance yourself (about £12-16 per week if booked in advance via a comparison site and not with the car hire company itself)

July 17, 2017
Unprompted review
Rated 5 out of 5 stars

Quick and reliable

Quick and reliable. Hired an excellent car from Europcar. Extremely courteous and helpful staff, who brought the car from the lot so that we did not need to drag our heavy bags. Will definitely use again.

July 8, 2017
Unprompted review
Rated 4 out of 5 stars

The option of on airport or shuttle to …

The option of on airport or shuttle to an off site company was not very clear through the booking process, some of it as misleading... it was not until receipt of the booking voucher that it was noticed I had booked a car that would require a shuttle to collect, this as not o.k with me & I had to rebook.

June 28, 2017
Unprompted review
Rated 4 out of 5 stars

Great car and personable staff only …

Great car and personable staff only drawback is the deposit seems to have been blocked and to date my credit card has been declined elsewhere although i have signed doc to say car was returned ok.This blocking is different to taking a print of details and then giving it back as has happened before .

May 25, 2017
Unprompted review
Rated 5 out of 5 stars

Ecarz hire car from Aberdeen May 17.

We hired a car from Aberdeen. The pick up was really easy (within 5 mins) and the office was very close being located at the Crown Plaza hotel. Staff were very friendly and efficient. The car was a new Astra and was absolutely fine. It drove well and was very clean when picked up although not when dropped off. There is a petrol station just as you leave the hotel premises so filling up on return was also very convenient. Overall an excellent service and good value too.

May 22, 2017
Unprompted review

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