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Rated 3 out of 5 stars

Company has been dissolved for years, so no idea what these recent reviews are for. Website/phone doesn't work for a reason.

Rated 3 out of 5 stars

Update: product arrived today so changed star to suit, still could have given me the heads up or responded to emails then there wouldn't have been an issue...... Ordered on the 26/10/22 and received c... See more

Rated 5 out of 5 stars

Ordered items on Friday 28th May, still waiting for arrival. Email back from customer services to say there was a delay with a product and items would be sent Saturday 5th June next day delivery. Item... See more

Rated 1 out of 5 stars

waiting over a week for order, no correspondence from echo to say items will be late. After 2 emails told they won’t receive my goods from supplier til January. Items on website showing as in stock... See more

Company details

  1. Fitness and Nutrition Service

Information provided by various external sources

At Echo Supplements we are totally committed to bringing you the best supplements on the market at great prices. We pride ourselves on our customer service and can talk you through the best supplements for your training. We stock all of the top brands including Sci-MX Nutrition, Boditronics, Reflex Nutrition, BSN, Optimum Nutrition, USN, PhD, Grenade and Oatein. In addition we have put together a comprehensive range of supplement packages for some of the most common muscle gain and fat loss goals! Delivery is FREE on all orders over £45 within the UK and all items are sent on a next day, recorded delivery. You will also get an alert telling you when the delivery will be in a 1 hour timeframe so no more waiting around all day for a parcel! We do also have the UK's largest bricks & mortar supplement store in Whitley Bay if you would prefer to browse and take your supplements home the same day.


Contact info

2.8

Average

TrustScore 3 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Delivery time is normally good but this…

Delivery time is normally good but this is a joke. Item didn’t show up last week, I had to chase and request a refund for next day delivery. Was told that it would be here by middle of this week, it’s Thursday and still nothing.

I would have cancelled and bought elsewhere if I’d known. Bad time to ask me for a review

January 13, 2022
Rated 2 out of 5 stars

Great prices

Great prices, great communication when you call them. But delivery is slow at best. Best to order weeks before you actually need the products. Have waited nearly 3 weeks for a delivery before.

January 8, 2022
Rated 1 out of 5 stars

waiting over a week for order

waiting over a week for order, no correspondence from echo to say items will be late. After 2 emails told they won’t receive my goods from supplier til January.
Items on website showing as in stock. Terrible communication, tired of this happening.
Been using echo for years, time to use a different supplier unfortunately

December 31, 2021
Rated 5 out of 5 stars

I had a small issue with an order I…

I had a small issue with an order I placed, so I emailed echo & somebody got back to me in less than 30mins. After a couple of exchanges in emails, the issue was resolved, very quickly. Because of the outstanding customer service they provide, I’ll probably only use them, for my supplements in the future.

December 16, 2021
Rated 1 out of 5 stars

ordered but no stock

ordered but didn't have the product in stock, im still waiting for them to actually get the product in stock.

this seems to be a common issue, luckily i bought using a credit card and will cancel if it takes any longer

December 5, 2021

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