Eckler's Reviews 1,133

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 187 reviews, reviewers had a great experience with this company. Many customers praise the company for consistently providing the parts they need, especially for classic cars, and appreciate the quality of the products. The website is often highlighted as easy to navigate and use, making it simple to find items and place orders. Reviewers also frequently mention reasonable pricing and good deals, with some noting significant savings. However, some people mentioned issues with order processing and delivery times, with items sometimes taking longer than expected or being auto-canceled due to address discrepancies. There were also occasional concerns about product packaging, leading to damaged or lost items during transit.

What people talk about most

Product

Reviewers highlight positive aspects of product, often finding exactly what they need, especially for classic... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many customers reporting positive... See more

Price

Clients share positive opinions on price, with many reviewers finding great and reasonable prices for parts,... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many praising fast shipping and quick... See more

Website

Consumers find the website experience to be ambiguous, with many reviewers praising its ease of navigation... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ecklers has been an amazing parts store and source for my 74 Stingray! I have placed 3 or 4 orders recently and have had no issues searching, finding, or checking out with the items I need for my car.... See more

Rated 5 out of 5 stars

My order came a day earlier than expected. Jan, the customer service tech, was extremely helpful. He helped me order my part over the phone. The part I order fit my car perfectly. I will definitely us... See more

Rated 5 out of 5 stars

Eckler's always has what I need, I have 4 C3's 1978,1981,1982base,and 1982collector edition, and the only thing that they haven't had is a ecm for the 1982 which they don't make anymore. It's great to... See more

Rated 5 out of 5 stars

I came in researching a couple other project items. I ended up purchasing an unrelated item for a different part of my project. The web interface is easy to navigate and the checkout was quick. A ship... See more


Company details

  1. Vehicles & Transportation

Written by the company

Automotive restoration and performance parts.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 2 out of 5 stars

Never sent a $10 off code

I order a part for the first time through this company. They tell me they will give me a $10.00 off code to use. Crickets....I get nothing so the next day I order the part anyway. Right after I order the part, they send me the $10 code to use for 3 days. REALLY? Where was this when you said you were sending it the day before. Poor practice. Will NOT order from them again.

September 6, 2025
Unprompted review
Rated 5 out of 5 stars

Nic did an awesome job!

I was able to locate my part on-line then called in my order. Nic looked up the part with the part number, placed my order in no time at all. Very smooth transaction, very friendly representative and he knew what he was doing. Nic also followed up with an email with a direct number for future assistance.

August 31, 2025
Unprompted review
Rated 5 out of 5 stars

As always

As always, this was quick and easy to maneuver through. Prices are great and I look doewawh

August 31, 2025
Unprompted review
Rated 1 out of 5 stars

Frustrating

Tried to order earlier, but the price changed while it was in my "basket", so I cancelled. Ordered again and a week later I STILL don't have any shipping info!!!

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

I came in researching a couple other…

I came in researching a couple other project items. I ended up purchasing an unrelated item for a different part of my project. The web interface is easy to navigate and the checkout was quick. A shipping label notification was in my email quick. Now to wait a few days for the package.

August 16, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered 5 times in three days of which…

Ordered 5 times in three days of which all were auto-canceled due to shipping and billing address not being the same.

I live oversees and my bank is US bank and i use forward shipping company. Having such internal control will make them lose all international customers in addition customer will switch. Let alone customers who want to buy gift to friends and family.

In the past year i spent atleast 5000 usd worth of goods for my restoration, so i will not waste time to order from Ecklers

August 12, 2025
Unprompted review
Rated 2 out of 5 stars

I’ve order twice from them a both times…

I’ve order twice from them a both times shipping is not accurate at all. Had to contact them in regards to where my parts actually were an would arrive, after being told they were 3 day shipping, didn’t arrive for 10 days on the first order an 6 days on the second order. This was my first 2 times ordering from Ecklers, an was totally dissatisfied with them. Will not order again from them.

August 7, 2025
Unprompted review
Rated 1 out of 5 stars

Worst supplier I’ve ever dealt with

Worst supplier I’ve ever dealt with. Advertised in stock. Weeks later admitted they were waiting on it from their supplier. Refused to refund my money until their supplier agreed. I ordered only because it was “in stock”. Their answer was to give me a $10 voucher for next purchase. I’ll never use them again. Arrogant and ignorant.

August 12, 2025
Unprompted review

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