ECO-WORTHY Reviews 

1,569
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 411 reviews, reviewers had a great experience with this company. Customers frequently mention that the products like solar panels and batteries work wonderfully, providing a reliable and efficient power solution for their homes and outdoor setups. People also deeply appreciate the remarkably fast delivery service and the extremely helpful support team that readily assists in resolving any technical issues efficiently. However, some customers also noted that reaching out to support can sometimes be quite frustrating when trying to get quick answers. A few reviewers experienced noticeable delays in email communication or faced difficulties getting timely replies regarding their faulty equipment.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items arrive quickly and function... See more

Quality

Users describe ambiguous interactions with quality, as experiences vary significantly across different... See more

Customer service

People report ambiguous experiences with customer service, as opinions are heavily divided. While many... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery_service, as consumer experiences vary significantly. While... See more

Service

Customers consistently note positive experiences with service, highlighting quick and professional... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The system was easy to order and was delivered fast. They did not initially deliver 1 box (2 solar panels), but working with customer service (Cathy) quickly and easily resolved this issue and the mi... See more

Rated 4 out of 5 stars

Fast, quick delivery. Arrived in only 4 days. Would have given 5 stars but did not come with cables as explained to me during my online chat.

Rated 4 out of 5 stars

I ordered a server rack battery and 5k inverter combo and the inverter showed up with a fault 21. Even though they continue to mail bomb me with more sales emails when you call for support they have... See more

Company replied

Rated 5 out of 5 stars

Eco-Worthy stands by their products. I ordered the 12V 20Ah Portable LiFePO4 Deep Cycle Rechargeable Battery and 5A 12V Smart Battery Charger with LCD Display for Lithium (LiFePO4) Batteries. The Char... See more


Company details

  1. Solar Energy Company
  2. Battery Manufacturer
  3. Power Station

About ECO-WORTHY

Written by the company

Why Choose Eco Worthy?

Founded in 2002, ECO-WORTHY provides reliable renewable energy solutions designed for home energy storage, off-grid living, and emergency power backup. Our solar panels, batteries, and power systems are built to deliver stable performance when the grid is unavailable. With proven technology and long-term technical support, ECO-WORTHY helps homeowners stay prepared, powered, and confident in any situation.

Our Mission

Improving people's lives with independent clean energy is our mission and vision. We are committed to realizing the convenience of using electricity through independent clean energy so that people can get rid of the shackles of the power grid and no longer be limited to living within the transmission radius of the power grid. Make people more comfortable Into nature.

Off-Grid 10kW+ Hybrid Home Systems Cabin Solar Kits YouTube Video Guide

Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.2

All reviews

(1,569)

536 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely excellent customer service. Everything delivered perfectly

Can’t forget to mention Taki, absolutely immaculate customer service. All the way through the process. I honestly wish I worked as efficiently as Taki. I’d have a lot more money. Good job Taki. Thank you. Everything delivered perfectly. What a great company to deal with for the second time absolutely excellent customer service and delivery. I love ecoworthy because I can afford it and it’s up there with the best on quality. Great great great company. Believe this review. Go ecoworthy!!!

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

I have bought 3 items 24v hybrid…

I have bought 3 items 24v hybrid inverter 48v hybrid inverter and the tracking system. All working well most reliable solar equipment I have purchased. I bought some of the cheaper versions that was really disappointing.

April 26, 2026
Unprompted review
Rated 2 out of 5 stars

Lag time or no response from the Support group

Battery good- but I left at least three messages between 4/16 and 4/20 for call back with instructions with the support dept, and while I received a call back from two folks it was hours late, and my most recent message has yet to be answered. My opinion is you need to tighten up return call/chat support group

April 16, 2026
ECO-WORTHY logo

Reply from ECO-WORTHY

Dear,

Thank you for informing us of this matter. We sincerely apologize for the unpleasant user experience. Our customer service team will follow up on your situation, contact you as soon as possible, and do our best to serve you and ensure you are completely satisfied with your purchase.

Sincerely,

Eco Worthy

Rated 2 out of 5 stars

Products seems quality. But website and Support is horrible

The website is completely broke. Links do not work, buttons do not work. If something actually works and it gets submitted, it comes back with an error but also says your information is submitted.

Whoever designed this website obviously is really new or used AI and not well

The only thing they're really good at is selling you something which is such the corporate thing to do but drop the ball if you need support.

They don't send items that are supposed to be included with the purchase and then they tell you they're back ordered for months.

It's kind of important to put the Wi-Fi dongle in with the hybrid inverter so your users can access the stats and monitor it via the app that you built, which I have yet to know if it works at all.

For now, since you refuse to send everything with the unit, some of us out here are now forced to wait months before we can really utilize your product to its full potential.

I can only imagine how bad, the batteries will be. Unfortunately, this was the product I researched and I thought was good, and I have yet to really use it because the company can't provide what they sell in a timely manner

April 17, 2026
ECO-WORTHY logo

Reply from ECO-WORTHY

Dear,

Thank you for informing us of this matter. We sincerely apologize for your unpleasant shopping experience. To better resolve your issue, our customer service team will contact you as soon as possible and do our best to serve you, ensuring your complete satisfaction with your purchase.

Sincerely,
Eco Worthy

Rated 5 out of 5 stars

What a great company

What a great company, after a problem with courier not or could not find where to deliver ,i received my goods took a bit longer because of courier but we got there in end ,will not hesitate to use a gain thank you

April 13, 2026
Unprompted review
Rated 1 out of 5 stars

Buyer beware

Buyer beware, eco-worthy must have to worse after sale service, i just bought 4 complete server rack battery's, 24 battery's in all, upon opening them i noticed 4 battery terminal cover's were orange instead of red like all my other battery cover,s, i asked them if they could send me 4 red ones because it looks stupid and stands out, their answer no !!!!!!, know just imagine if you have a real after sale problem, your screwed, i regret this 26000 $ Cdn purchase

April 9, 2026
Unprompted review
ECO-WORTHY logo

Reply from ECO-WORTHY

Dear,

Thank you for informing us of this matter. We sincerely apologize for your unpleasant shopping experience. To better resolve your issue, could you please provide your order number? We look forward to your reply. Our customer service team will contact you as soon as possible and is dedicated to serving you, ensuring your complete satisfaction with your purchase.

Sincerely, Eco Worthy

Rated 5 out of 5 stars

smaller size, better quality

I dont know if its unfare but you dont ship to puerto rico even thou we are us territory, us citizen ( second class ) , we use same us postal service and fight in your wars , and you cant ship to us . I dont think is the way to treat us. if its a diferent cost , charger it , positive remark , its the second one Ive bought , lower price , good quality , I would recomend it , specialy for marine electric trolling motor, bluetooth monitoring capacity,excelent

April 8, 2026

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