Ecomaster Reviews 

594
•
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

These clowns were appointed by IKEA to look at a faulty mattress. The so called "engineer" who examined it recognised the fault (collapsed on one side) and then made up a ludicrous story about us "si... See more

Rated 1 out of 5 stars

Took two months to book an appointment after chasing Ikea and Ecomaster. Engineers was two hours late. It took five weeks for Ecomaster to send reports to Ikea which Ikea never received. Ikea reques... See more

Rated 1 out of 5 stars

Really should be zero star, absolutely disgusting service by James. Sent out by Ikea to assess sofa foam which has collapsed, he agrees it is faulty and leaves to submit report. But in report he then... See more

Rated 1 out of 5 stars

I strongly urge anyone not to use Ecomaster.!!!They use substandard materials and tell Lies! I was let down very badly and had to get another company to put right Ecomaster's shoddy workmanship. What... See more

Company details

  1. Home Improvement Store
  2. also in
  3. Carpet Installer
  4. Floor Refinishing Service
  5. Furniture Repair Shop
  6. Interior Fitting Contractor
  7. Repair Service

About Ecomaster

Written by the company

Our business includes working to support a range of leading furniture retailers & manufacturers, offering a high quality after sales service to our customers. We also provide extensive interior design, renovation and refurbishment services to commercial and public service venues throughout the U.K and Ireland. Our commercial service includes full refurbishments of hotels, pubs, bars and restaurants . Ecomaster’s service includes carrying out repairs and renovations on leather furniture, soft furnishings, beds, flooring and wooden furniture. With our Concept, Design & Planning service, our designers and project management team will ensure your project runs smoothly from start to finish to give your venue the transformation it deserves.

Our Services Include

▪️Repairs & cleaning to all types of flooring and renovation (e.g. wooden, vinyl, Amtico, Karndean and carpets)

▪️Fully accredited commercial and domestic Electricians

▪️Joinery work

▪️Painting/decorating work

▪️Bathroom repairs & tiling

▪️French Polishing, chip and gouges repairs

▪️Removal of marks/scuffs on variety of materials including those that require chemical intervention

▪️Repairs to all types of upholstery

▪️Internal and External Minor building works


Contact info

2.4

Poor

TrustScore 2.5 out of 5

594 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.4

All reviews

(594)

1 review in the last 12 months

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Rated 5 out of 5 stars

Had Colin here today he done a great…

Had Colin here today he done a great job and was so polite and had the job done in no time would really recommend

May 8, 2022
Unprompted review
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Reply from Ecomaster

Hi Karen 👋 Thank you for the review!
We’re so happy to hear you had such a positive experience!
Many Thanks, Ecomaster :)

Rated 5 out of 5 stars

Brilliant

Very friendly, speedy, tidy and professional service. I would highly recommend Colin Brown and his team at Ecomaster for any paint jobs. In fact, I have a few more rooms left to paint in the house so I suspect I’ll be in touch soon.

A very happy customer!

April 14, 2022
Unprompted review
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Reply from Ecomaster

Hi Alexander 👋 Thank you for the review!
We’re so happy to hear you had such a positive experience :)
Many Thanks, Ecomaster

Rated 5 out of 5 stars

Fantastic Flooring Installation

Following the installation of a new dishwasher which flooded and caused damage to our kitchen flooring, Ecomaster were appointed by the retailer to address the damage and lay a replacement floor .

Miles, an Ecomaster technician came to have a look, recommended the works required, gave us advice on where to go to look at flooring and once we'd decided on the laminate we wanted, they made sure everything went smoothly. Keeping us up to date at all times.

The installation took three days to complete and the two guys, Florin and Petru that came out were brilliant. Took great care in moving furniture around (as we couldn't clear the room). They’ve done a cracking job and we’re delighted with what they’ve done. Where they’ve had the skirting boards off, they’ve made it all good afterwards, filled in the holes, covered up any wall damage and even painted over it, to the point you’d never notice they’d been off!. They were both very tidy too, made very little mess and all cleaned up at the end of each day.

All finished to an exceptionally high standard, definitely over and above what we were expecting. Here’s hoping it now lasts many years! The floor looks perfect.

We were very happy with their work ethic and overall workmanship. Delighted with Ecomaster overall.

March 21, 2022
Unprompted review
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Reply from Ecomaster

Hi Nigel 👋 Thank you for the review!
We’re so happy to hear you had such a positive experience :)
Many Thanks, Ecomaster

Rated 5 out of 5 stars

Collin Brown the technician

Collin Brown the technician came in, was getting ready to go to work. Done the job fast and brilliantly. Very kind man, great work!

March 12, 2022
Unprompted review
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Reply from Ecomaster

Hi Zakery,

Thank you for the review. We’re so happy to hear you had such a positive experience with Ecomaster.

Many Thanks,
Ecomaster

Rated 5 out of 5 stars

Excellent service

The engineer Colin Brown was very friendly, professional and helpful, couldn't have done enough to help, electric bed now working perfectly. Would highly recommend.

February 27, 2022
Unprompted review
Ecomaster logo

Reply from Ecomaster

Hi Lesley,

Thank you for the review. We’re so happy to hear you had such a positive experience with Ecomaster.

Many Thanks,
Ecomaster

Rated 5 out of 5 stars

Colin Brown came today and every…

Colin Brown came today and every problem he could solve he did he was polite and friendly and overall great at his job would definitely recommend 10/10 customer service

February 27, 2022
Unprompted review
Ecomaster logo

Reply from Ecomaster

Hi Jai,

Thank you for the review. We’re so happy to hear you had such a positive experience with Ecomaster.

Many Thanks,
Ecomaster

Rated 5 out of 5 stars

Brilliant service

Brilliant service, Colin made it over to the island in a storm and had the bed fixed really quickly and efficiently. Was a pleasure to deal with and has done an excellent job.

February 20, 2022
Unprompted review
Ecomaster logo

Reply from Ecomaster

Hi Angharad,

Thank you for the review. We’re so happy to hear you had such a positive experience with Ecomaster.

Many Thanks,
Ecomaster

Rated 5 out of 5 stars

My experience of using Ecomaster…

My experience of using Ecomaster Commercial to replace sheet flooring in my daughters home (damaged by others) was first class.
Actual samples of the replacement sheet flooring were posted promptly for my approval.
The team of fitters sent to fit the chosen replacement flooring (which involved moving white goods to enable new flooring to be fitted beneath) were excellent.
A very professional operation from start to finish.

February 16, 2022
Unprompted review
Ecomaster logo

Reply from Ecomaster

Hi Alan,

Thank you for the review. We’re so happy to hear you had such a positive experience with Ecomaster.

Many Thanks,
Ecomaster

Rated 5 out of 5 stars

Excellent service from Colin

The service I received from Colin was excellent. He was very friendly and professional. I would highly recommend him to anyone. Such a lovely person to deal with.

February 8, 2022
Unprompted review
Ecomaster logo

Reply from Ecomaster

Hi Myra,

Thank you for the review. We’re so happy to hear you had such a positive experience with Ecomaster.

Many Thanks,
Ecomaster

Rated 5 out of 5 stars

Great Service from Colin

Great Service from Colin. Came out to my property within timeframe given had a look at my sofa and advised the best options - polite and friendly service. Would recommend

February 6, 2022
Unprompted review
Ecomaster logo

Reply from Ecomaster

Hi Caitlin,

Thank you for the review. We’re so happy to hear you had such a positive experience with Ecomaster.

Many Thanks,
Ecomaster

Rated 5 out of 5 stars

It was excellent and Colin brown was…

It was excellent and Colin brown was nice he fixed the bed ok

February 6, 2022
Unprompted review
Ecomaster logo

Reply from Ecomaster

Hi Sarah,

Thank you for the review. We’re so happy to hear you had such a positive experience with Ecomaster.

Many Thanks,
Ecomaster

Rated 5 out of 5 stars

Great service

Great service
Jay arrived on time phone call to say onway
Soon as he looked at problem knew straight away what to do to solve it literally took 10 minutes
Polite and friendly

February 3, 2022
Unprompted review
Ecomaster logo

Reply from Ecomaster

Hi Stephen,

Thank you for the review. We’re so happy to hear you had such a positive experience with Ecomaster.

Many Thanks,
Ecomaster

Rated 1 out of 5 stars

IKEA sent these people round to fix a…

Update.they called to ask what happened and never called me back again.

IKEA sent these people round to fix a sofa where the springs came out.he cut the fabric and put the spring back in and left with two big holes in the fabric.complete waste of time I could have done that my self and wouldn’t class it as a repair.avoid if you can or at least take photos before and after as you will def need them.

January 25, 2022
Unprompted review
Ecomaster logo

Reply from Ecomaster

Thanks for taking the time to get in touch, I'm sorry to read your comments. We do aim to help all Customers when they need us so I'm disappointed to see this was not the case.

Rated 5 out of 5 stars

Excellent service

Colin has great people skills, very friendly and professional. He provided an excellent service and I would definitely recommend.

January 22, 2022
Unprompted review
Ecomaster logo

Reply from Ecomaster

Thank you so much and I will ensure your comments are passed onto Colin.

Rated 5 out of 5 stars

Chair problem quickly rectified by ECOMASTER technician-Colin

I’ve got a Parker Knoll recliner. Recently the chair developed a “clunking” sound when the mechanism was retracted. John Lewis arranged for ECOMASTER to come to inspect the chair. COLIN was the technician who came to look at the recliner. He was friendly, on time and quickly found what the problem was with the mechanism and rectified it. Was very pleased with the service and would recommend

January 22, 2022
Unprompted review
Ecomaster logo

Reply from Ecomaster

Thank you so much and I will ensure your comments are passed onto Colin.

Rated 5 out of 5 stars

Absolutely fantastic service from…

Absolutely fantastic service from Colin. Made my Dad feel at ease whilst carrying out the work. Would recommend to anyone.

January 22, 2022
Unprompted review
Ecomaster logo

Reply from Ecomaster

Thank you so much and I will ensure your comments are passed onto Colin.

Rated 5 out of 5 stars

Colin Brown came out to inspect the…

Colin Brown came out to inspect the cushions on my sofa and managed to repair the problem. He was very pleasant and friendly throughout his visit and I am extremely happy with the work he has done. Would highly recommend.

January 22, 2022
Unprompted review
Ecomaster logo

Reply from Ecomaster

Thank you so much and I will ensure your comments are passed onto Colin.

Rated 5 out of 5 stars

Adam was prompt and professional

Adam was prompt and professional, he turned up on time with a lovely friendly attitude, he helped me with the issue I had and was quick to rectify it, in the future if any other issues arise I will be in contact with ecomaster to have them take a look.
Highly recommended ⭐️ ⭐️⭐️⭐️⭐️

January 18, 2022
Unprompted review
Ecomaster logo

Reply from Ecomaster

Thank you so much and I will ensure your comments are passed onto Adam.

Rated 5 out of 5 stars

Colin brown the ecmaster technician…

Colin brown the ecmaster technician came out on Sunday afternoon to fix my leather sofa and he was very polite and completed the work which I was very happy with

January 17, 2022
Unprompted review
Ecomaster logo

Reply from Ecomaster

Thank you so much and I will ensure your comments are passed onto Colin.

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