Eco Renewables Group Reviews 

I have left some time prior to leaving this review to try to provide an accurate picture.

Install: 13/05/2025 - 8 x 460 panels and Tesla PW3 with gateway.

Pros:

1) Carly and Chris at quote stage were really involved and responsive - needed help with the DNO and I worked as a go between to try to speed up the process but whenever I contacted Carly she was quick on the ball to ensure things were sent through quickly.

Note: I contacted lots of companies for quotes prior to choosing ERG.

2) Can pay by credit card

3) Follow-up call that or the next day after install to check-in and receive payment (they only take a small upfront deposit to book you in) to release your paperwork

4) Paperwork post install sent relatively quickly to be able to get export tariff set up quickly (minor errors in paperwork corrected fairly quickly)

5) Chris noticed a question I had on a solar forum and reached out independently to answer this for me directly and contacted Tesla to sort out the export issue

Cons: essentially all related to communication and time to rectify issues

1) Large solar panels/supplies delivered day before install - not informed this was happening and they were unable to fit through my back gate on the pallet. Delivery company unable to take these off pallet in case damage caused - they could take them away or leave them. The delivery driver spoke with Chris and they had to leave these outside the gate overnight. I could only protect them by parking mine and neighbours cars around them

2) At install I mentioned I did not want the solar/battery to charge my car - advised on CT clamps by the electrician but nothing further done. Noted battery was discharging fully to the car shortly after install - after a lot of discussion this was rectified in July. Now working well.

2) Broken drain down pipe coupler by scaffolding team most likely - images sent to Chris and arranged repair myself to get it done quickly - invoice to Chris in mid-July, chased repayment a few times and finally received in early September

3) Major issue which is ongoing:

DNO need to do a witness test to sign off this install as ERG had not done many installs in the SSEN region by that point. Despite this being related to the company not having done enough installs in the SSEN region and them needing to review their installs, this was an additional cost I had to pay to proceed. Having got this far, I didn’t want to start the process again (background: had been through Octopus before for battery-only install and realised going to another companymeant I could also have solar panels for a little more and switching providers had meant starting again)

Since the install, the company have failed to attend on 2 occasions - 21st August and 21st November with poor to no communication in between and thereafter, which has also been noted by the DNO assessor. I last chased up the company 19/12 and to date no response. Today, I have raised a formal complaint with the company and will escalate this further should I need to. Shortly after submitting the complaint, I have received a response from Chris and they have contacted the DNO via email.

Overall - I would say the aftercare communication and speed to rectify things lets the company down. This does lend me to be a little concerned for the future at this point if for example a panel failed or there was an issue with the battery but only time will tell.

Update 23/02/26: despite assurances that Chris would be in attendance today, another colleague attended who had not been briefed, did not attend with the required forms and was not aware or the setup. The DNO have partially done their test but need the forms to be sent through, I need to be sent the schematics to put in the gateway and this ordeal will hopefully be over for now. I stick by my comments made in the overall statement previously.

3rd April - I received the laminated copy on the 25th March due to a postal error and then a delay as I was away for a few days. I am now awaiting confirmation everything is done

The package we were offered is exactly what we needed. You have to listen to the experts not Google. The system has been running for just over seven weeks now without any issues.

I have struggled to find my way around the Sig app but with the support of Chris and the team at Eco Renewables the system is already saving us money, even with the low levels of light we are having this winter.

The system was installed in just one day. 18 panels, inverter, battery and gateway.

The installation looks right and is right.

All the paperwork was sorted by the team. I had to speak to Octopus to get the export tariff online. That was the only hold up.

From installation to being fully up and running was 5 weeks.

I would recommend Eco Renewables to my friends and family.

Had great experience with Chris and team. The deal was decided in less than 10 mins of conversation as it was among one of the best I had received. There were nuances surfaced later at the time of installation however they were nicely managed without wasting any time..highly recommended

It was a real pleasure dealing with Eco Renewables Group from the first phone call to the installation I will certainly be recommending them to my friends and colleagues.

I’ve used Eco Renewables Group before and was impressed by their work so it was a no brainer to call them when I wanted some more solar and an additional battery. They suggested an improvement to what I originally wanted for no extra cost and did a great job. Thanks to Ryan and the team.

I initially had Tesla Powerwall batteries installed and subsequently had fitted additional solar panels.
Ryan was easy to deal with and always readily available.
The installation was on time and neatly completed.
I found Eco R to be very competitive in their pricing.
I would have no hesitation in recommending them.

Solar energy is a minefield when you first start looking, with so many companies offering such a varied range of products.
My experience with Ecorenewables for start to finish was excellent.
I first made contact with Dave Harrison who gave me superb advice and explained everything without making me feel pressured at all to buy.
When it came to installation, that too was just as good.
Mike and his 2 mates came to site, did a great job, leaving the place clean and tidy when they finished.
The workmanship was excellent, all the wiring neat and tidy and done in a timely manner.
When it came to payment, Carly in the office again was excellent and Ryan Jervis too has been very helpful to ensure the scaffolding is removed as quickly as possible.

The system is working really well, and I believe there will be some good savings to be made over the coming years… 🤞
I just hope I can stop looking at the App as often as I am so far 😂😂

From start to finish, the team were absolutely superb. They installed 22x 510W Aiko panels, 2 Tesla Powerwall 3s, and a Zappi charger — all at a really competitive price and with great attention to detail.

They managed a tricky setup perfectly, with the batteries on the opposite side of the house to the gateway and all cables routed cleanly through the loft. Everything was neatly finished and works seamlessly together.

What really impressed me was the aftercare — a small post-install setup issue was sorted quickly and professionally, without any fuss. The system has been running perfectly ever since.

Highly recommended — fantastic service, knowledgeable team, and great value for money.

Thanks Carly!

Very professional and friendly service. Work carried out efficiently, when given approval. Queries responded to quickly. Electricians spent time explaining the GiVEnergy dashboard to me. Would definitely recommend.

I recently had solar panels installed by Eco Renewables Energy Ltd and I’m very pleased with the service. The team was professional, efficient, and completed the work to a high standard. Communication throughout the process was clear and timely, and the price was fair compared to other quotes I had seen.

I would be happy to recommend Eco Renewables to anyone considering solar panel installation. Overall, I found them to be reliable, professional, and truly customer-caring.

All round good service , the installers where very good and helpful , iv got the powerwall 3 and its working really well

If you want a company that knows their business and delivers to a high standard, then look no further than ECO Renewables.

From start to finish, they were professional, approachable, knowledgeable and delivered on their promise. Nothing was too much trouble. ECO team created a bespoke system for me based on my needs and the install team even cleared up afterwards to save me a job.

One extra touch was the team have also checked in afterwards to make sure everything was running OK which is very rare nowadays.

Overall a fantastic team from back at office through to the engineers and scaffolding team on site that went above and beyond to install solar and batteries on my property.

Eco renewables was a recommendation to me and I wouldn’t hesitate to recommend them to anyone else

Thanks to everyone at Eco Renewables

We recently added a Tesla 2 battery to our solar/battery system and again used Eco Renewables to do the job. It’s reassuring to find a company which is reliable and trustworthy. I have no hesitation in recommending Eco Renewables.

Made such a confusing should I do this into an amazingly convenient experience, went for 11kw ish system with 2 battery’s karley at the office was always keeping me up to date and every time I had a question she responded within minutes to reassure me , on the day of install really professional and efficient , I love how it all looks and how they hid all the cables , I’ve had numerous people ask me about my set up I would always go be to eco

A few issues but overall recommend.

Competitive quote and the team were helpful at working out I could get more panels on than expected and amended the quote a few times.

Survey was quick and efficient.

Install went went and they did a great job at tidily fitting the inverter and heat pump in the garage.

Not so good things:
- I had to suggest optimisers after research, given panels on multiple roof pitches. They should do this as standard as the experts.
- Export MPAN under specced versus number of panels so I suffer clipping on sunny days.
- I was a bit disappointed that the electrician refused to move the EV charger CT clamps to make everything integrate well.
- Some missing bird mesh so ended up with the scaffolding up for another 2.5 weeks before they could come back.
- Some issues with the inverter which were finally sorted.

Overall recommend and have passed on details to friends and family.

Very good experience.. thorough survey; prompt install of solar panels and battery the same week. Really pleased with the work and professionalism of the installers. Completed in an afternoon. Happy customer - would recommend.

Great service from start to finish, would highly recommend

David at Eco Renewables was great in tendering for my solar installation even though we did not select them. They were best on price by a few hundred pounds and were flexible in what they would offer including matching a 10 year insurance backed guarantee. Importantly they confirmed that they use their own staff on the installs and not contractors, something that many people worry about. David had good technical knowledge as well as a non-pushy sales style which chimed well with my style of operating. All things being equal I would have chosen them and would recommend anyone looking at solar to get a quote from them. My advice to all potential customers is take your time, get three quotes, know your current and future usage as this helps avoid over zealous sales people quoting for panels and storage you just don't need. Ask questions, lots! 4 stars only because I clearly have no experience in an install from them but I reckon it would be excellent.

Excellent service from eco renewables..had my first installation fitted years ago..just added more panels and new inverter & battery..surprised how much power is being supplied from a north facing roof..thanks again to the team..excellent 5stars

Excellent service from the guys at Eco Renewables.
They temporarily removed my existing Powerwall 2 whilst building works were ongoing, then returned to reinstall and add another Powerwall.
Very neat and professional installation. Made sure I was happy and answered all my questions before heading off. Thank you.