From start to finish, the team were absolutely superb. They installed 22x 510W Aiko panels, 2 Tesla Powerwall 3s, and a Zappi charger — all at a really competitive price and with great attenti... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
We are an MCS Certified installer of solar PV and battery storage solutions to the U.K. As a company, we pride ourselves on offering the best products, service, workmanship, all at the best prices! As well as being MCS certified, we are registered with RECC to offer consumers peace of mind that all installations and service adhere to the highest standards. For any enquiries, please contact via phone or email below: info@ecorenewablesgroup.co.uk 0800 069 8025 Many thanks, ERG team
308a Station Road, PR5 6EH, Preston, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Just had an PV and battery Installation done by Eco and it was perfect from start to finish from initial booking and quote by David all the way to the hand over documentation from Laura.
Mike the electricians work is super tidy and Brad the roofer planned out and laid the 18 panels on 2 roofs.
Had a little issue with the Meter and CT clamp not registering and this was identified by Ryan one of the bosses and Mike came back out and replaced it.
Would 100% recommend and will be using them again in the future to add another battery.

Reply from Eco Renewables Group
One month in and so far so good. There were a few hiccups but the team were helpful, professional and did their best to address the problems. I would recommend the team to friends and family.
Very friendly and professional service from start to finish. Nothing was too much trouble. I would recommend Eco Renewables to anybody looking for a solar and battery installation.
Good efficient team, arrived early, in good time.
Fitted 20 Solar panels to the roof without effort, and made a very good job fitting in a new Tesla power wall3 battery in the garage. It was a very cold day, but the team worked non-stop to complete the job in under five hours.

Reply from Eco Renewables Group
Eco Renewables Group provides a satisfactory service overall, but with room for improvement. Chris, the co-owner, is professional and takes the time to address customer concerns, showing genuine care and dedication. The installation team is efficient and knowledgeable, completing work in a timely manner while being informative, though more guidance pre-installation would be beneficial. Pricing is competitive and the equipment is of good quality. However, aftercare service appears lacking, with issues like system faults not being promptly resolved, leading to customer frustration. More reliable customer support post-installation would enhance the overall experience.

Reply from Eco Renewables Group
Great experience everything delivered, fitted and working in quick time
Great company. Great service. No pressure sales. No question would recommend.
Arrived on time and very helpful, nothing was a problem to them explained everything to me.
Planning the solar panels and battery was easy but no pre-site visit so uncertainty about whether 10 or 12 panels would fit. Sales were very responsive. When I found a cheaper deal elsewhere the price was reduced accordingly.
Installation delayed due to no scaffolder turning up and poor communication from Eco Renewables with me, so I stayed in waiting for them but they did not show. I had to then chase for a new installation date.
Courier tried to deliver battery and inverter on day that scaffolder did not turn up so I declined the package. I was never told I would need to store the equipment prior to the installation. I had no where to do that and no communication from Eco Renewables that I would have to do this.
The installation day was a partial success but it took 2 days to complete due to the installers not having all the correct equipment. They could only fit 10 panels in the end. Was given very basic information about he app and little further help.
The installers left all their rubbish behind despite me understanding they would remove it. Due to the nature of the waste including metal parts, wiring, etc I had to take it to recycling centre myself. I contacted CEO but no further action taken. No offer of price reduction due to my experience that he was fully aware of.
Finally the scaffolders chipped a new patio slab when removing their scaffolding. They offered to pay for the slab to be replaced once we contacted them.
Overall good price but I would not use or recommend Eco Renewables Group for solar and battery installation.
very smooth transaction throughout very knowledgeable and reasonable company the fitting team were very knowledgeable and respectful the electrician was very tidy and full of information and helpful in all a very good experience all round and i feel value for money
Found this company by random on Facebook... normally I'd be totally skeptical but happy to find that they're actually a great company to work with. Everything went fine, price was good, no stress. Even the after sales support responded promptly. Won't hesitate to recommend them.

Reply from Eco Renewables Group
Installed everything in a day, friendly and sociable.
Solar was delivered with excellence in ever way. I purchased 21 panels plus battery from Carly who was always very pleasant to talk to.
Better, I found Eco renewables installation team to be the most professional workers ever. The team of Shawn, Michael and Johnno were prompt, pleasant and cleaned up afterwards, and I really appreciated that fact that they ran all of the options past me and my wife before doing any work, some of my suggestions involved more work for the team but worked better for us, but they just smiled, were happy to oblige, and held a brilliant attitude throughout the day.
After care support has been exceptional too!!!
I recently reached out to several companies for quotes on solar panels and a Tesla Powerwall 3, including Chris's company. From the start, I found Chris to be professional and courteous in his approach. However, after looking at some reviews on Trustpilot, I had reservations. Upon sharing my concerns with Chris, he offered to have a telephone conversation, and we spent about 60 minutes discussing everything in detail.
During our conversation, I got a real sense of ownership and care from Chris, as he's the co-owner of the business. He was thorough, transparent, and took the time to address all of my concerns. It’s clear that reviews don’t always tell the whole story, and speaking with Chris helped me see that some issues customers face can be resolved, even if the reviews don’t always reflect that.
After our discussion, my opinion shifted in a very positive direction. Chris's professionalism and dedication to his customers have given me confidence in trading with his company. Thank you, Chris, for your time and understanding
Have just had Solar Panels etc fitted by this company. Surveyor who came out first was very efficient and helpful with questions I had. The work was carried out quickly and efficiently in less than a day. The gents who came to install on the day arrived nice and early and worked really well to get the installation completed. Mike who did the electrical installation was clearly very knowledgable and Wilf and the other gent worked really well. I’m really pleased with the results.
It would be helpful to have more advice and information and an explanation of what happens pre installation and what to expect on the day. Thankfully my brother had used this company (he recommended them to me) and was able to give me a lot of help and advice in understanding the options available otherwise I would have found it difficult to navigate the information that was emailed out on initial application. Mike, the electrician, was also very helpful with the app (which again thanks to my brother I had already downloaded); he helped me to get that set up with the Tesla Powerwall 3 battery and get online. I was really grateful for that help.
Had 12 panels, inverter and a battery installed.
Excellent price, great communication, top quality kit.
From start to finish I was really impressed, turned up on time, kept to the budget, did what they'd say, really couldn't recommend them enough. The team were very polite and professional and took time to show us how to use the kit as well.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.