Eco Wood Rings Reviews 75

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting the unique craftsmanship and the beautiful, personalized nature of the rings. Many people appreciate the attentive and professional staff, who are described as helpful, passionate, and excellent communicators throughout the entire process. The service provided is frequently noted as outstanding, with customers expressing satisfaction with the bespoke options and the care taken to create meaningful items. However, some customers mentioned that the sparkle of their ring did not quite meet their expectations based on the pictures.

What people talk about most

Product

Consumers express great satisfaction with the product, highlighting its beauty, perfect fit, and unique... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team, especially certain... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the brilliant craftsmanship, noting... See more

Service

People report positive experiences with service. Customers consistently praise the excellent communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From our 1st discussion we knew what we wanted including whiskey barrel oak and a solitaire diamond as this had sentimental value and eco rings made this possible. We also have matching wedding rings... See more

Company replied

Rated 5 out of 5 stars

From the very first communication, Steve was so helpful and made us feel so confident about what the process would be and what to expect. We wanted matching wedding rings made with very personal m... See more

Company replied

Rated 5 out of 5 stars

I was looking for a wedding ring that was totally unique and held significance for myself and my partner. Eco Wood Rings delivered beyond my expectations. I never knew a ring could even be made from... See more

Company replied

Rated 5 out of 5 stars

Masters of their craft! Created a gorgeous wooden wedding ring for our engagement with an inlay of shells we collected from a special place to us. After 5 years of daily wear (and lack of regul... See more

Company replied


Company details

  1. Jewelry Designer
  2. Gift Shop
  3. Jewellery Manufacturer
  4. Wedding Planner

Written by the company

Eco Wood Rings specialise in ethical engagement rings and bespoke wedding rings - from recycled gold engagement rings and handmade platinum wedding rings with wood inlays, to wooden rings with sand and mineral inlays. Their unique engagement rings and handmade wedding rings can be personalised further by including materials with special meaning to you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

75 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Genuine Excellence!

I had a custom wedding band commissioned, and I'm very happy with the results!

From the initial consultation through to delivery, it's been a straightforward and rewarding process.

Steve and Charlotte are readily available, transparent, and communicate really well through the entire process.

The finished product is excellent and completely matches my expectations.

I'd thoroughly recommend Eco Wood Rings.

September 12, 2024
Unprompted review
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Reply from Eco Wood Rings

Seeing this review pop up in our inbox was such a wonderful way to end the day today, thank you! It's genuinely an honour to work with such wonderful customers and to be able to help you realise your dream designs.
We're delighted you're so happy. Mission accomplished. Team EWR 🌿

Rated 5 out of 5 stars

What a wonderful service

What a wonderful service. The communication was excellent and one can tell that great care and attention goes into the crafting of these rings. I'm very, very pleased with mine. Thank you!

August 29, 2024
Unprompted review
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Reply from Eco Wood Rings

Thank you very much for your wonderful review just now, Simon. It has warmed our hearts and it is so wonderful to know that our services are so well received and that your Eco Wood Ring is something which you will treasure forever! Team EWR 🌿

Rated 5 out of 5 stars

Wonderful service

Wonderful service, from a video consult to help us design our wedding rings, to clear and consistent communication when refinishing mine

June 28, 2024
Unprompted review
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Reply from Eco Wood Rings

Thank you very much for your kind review highlighting different areas of our business. We're very happy you are so pleased with the services we are able to provide! All the best from Team EWR 🌿

Rated 5 out of 5 stars

Absolutely amazing service and…

Absolutely amazing service and beautiful, well-crafted rings. We can’t recommend them enough!

We had our rings for our weddings three years ago and have just had them reconditioned. Amazing!

August 15, 2024
Unprompted review
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Reply from Eco Wood Rings

We really do love to end the week with a brilliant review! Thank you, Jade! It was lovely to see your beautiful rings again and to apply some TLC and have them looking just as magnificent as they did 3 years ago! Everyone's wonderful reviews mean so much to our small business. Thanks again, Team EWR 🌿

Rated 5 out of 5 stars

Beautiful ring

Beautiful ring - just what I wanted, and great customer service.

July 14, 2024
Unprompted review
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Reply from Eco Wood Rings

Thank you very much, Matthew! It was our pleasure creating such a personal and meaningful ring for you, filled with materials which represent so much. Congratulations to you both from the Team 🌿

Rated 5 out of 5 stars

Beautiful rings

Beautiful rings, and good service.
My ring is 6 years old now and still looking great.
My wife's ring got some damage, but the team have repaired it and it looks bran new again.

August 7, 2024
Unprompted review
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Reply from Eco Wood Rings

Thank you very much, Bob! It was lovely to be able to restore this beautiful ring back to its original glory and we are delighted you're so pleased with the final result. Thank you for taking the time to review us... It's so appreciated - Team EWR 🌿

Rated 5 out of 5 stars

Lovely ring

Lovely ring, exactly what we were looking for. Great customer service and kept us updated throughout the whole process. Would recommend.

July 31, 2024
Unprompted review
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Reply from Eco Wood Rings

Thank you so much for a fab review! We really appreciate each and every one and it makes what we do feel all the more rewarding when we hear such positive feedback! Thanks again, Team EWR 🌿

Rated 5 out of 5 stars

Eco Wood Rings

Eco Wood Rings , found by not looking as an advert appeared for them and I am so grateful.
Fantastic, friendly service , great communication and the rings are absolutely stunning.
When the order was placed it was to a tight timescale and nothing was too much trouble.
So happy with rings and made out amazing day even more special

May 4, 2024
Unprompted review
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Reply from Eco Wood Rings

Thank you Sarah, what a wonderful review! We're very pleased an advert introduced us and we absolutely loved creating your rings and including the brilliant engravings too! Congratulations to you both, Team EWR 🌿

Rated 5 out of 5 stars

Incredible craftmanship and customer…

Incredible craftmanship and customer service. Eco Wood Rings were amazing from start to finish. They were true experts in designing and creating exactly what we wanted without having a full picture in our heads. Steve took the time to meet with us online to understand what we wanted and helped come up with the perfect design. The final rings are breathtaking and will be treasured. We can't compliment them enough!

July 19, 2024
Unprompted review
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Reply from Eco Wood Rings

Thank you both so much for taking the time to write such lovely words about your beautiful rings and our little business! We're truly touched. We wish you the very best for your big day. Best wishes from Team EWR 🌿

Rated 5 out of 5 stars

Beautiful ring and amazing experience

I bought an engagement ring recently and it is an absolute work of art. I was delighted to be able to provide the wood for myself (I used oak) and Steve was great in helping me piece together the rest of the design with speedy responses and lots of pictures of past work. The ring is beautiful and the overall buying experience was excellent. I couldn't recommend the EWR team highly enough and I'm already chatting to them about making our wedding rings too!

June 21, 2024
Unprompted review
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Reply from Eco Wood Rings

Thank you so much for your brilliant review! We’re delighted you’re both so pleased and we’re honoured and very excited to be helping with your wedding rings too! Team EWR 🌿

Rated 5 out of 5 stars

Japanese Mizunara Oak & Rose Gold

Earlier this year Eco Wood Rings made my husband a beautiful Japanese Mizunara Oak and Rose gold ring, I loved it……… And just like that he’s just presented me with a matching one. Stunning work. Thank you both.

July 10, 2024
Unprompted review
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Reply from Eco Wood Rings

It was our absolute pleasure to be able to create a second, (equally beautiful), ring for you. We’re absolutely delighted that you’re so pleased!
Thanks so much for taking the time to write this, it means the world. Team EWR 🌿

Rated 5 out of 5 stars

My partner and I love our rings

My partner and I love our rings. Mine is a predesigned ring and we customised the design for my partner's ring. Both turned out great. Steve was very helpful and accomodating when I was emailing him regarding ring design.

Charlotte's handwritten note with the ring delivery was a lovely touch.

Half a year later, the rings are still in great condition and I expect they will stay beautiful for a very long time.

January 1, 2024
Unprompted review
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Reply from Eco Wood Rings

Thank you so much for this great review! What a fabulous end to the week here at EWR! We're always delighted to hear that customers are so happy,,, especially two at the same time! Thanks again for taking time to share the love! Team EWR 🌿

Rated 5 out of 5 stars

Stellar customer service and an amazing bespoke ring

I can't recommend Eco Wood Rings enough. Their customer service and communication was excellent. I wanted a bespoke ring but didn't have a fully clear idea in mind yet of exactly what I wanted for that. Figuring that out was a very long process, but one that they were very happy to help me with. They were incredibly patient, kind, transparant, helpful, and knowledgeable. They always answered all the questions I had very clearly, were quick to respond, incredibly nice, and just all around seem like lovely people. At some point, I couldn't figure out what ring size I was (living abroad in a country that uses different ring sizes). In the end, I sent a dummy ring over so that they could use that for sizing the bespoke ring. However, I had accidentally sent the ring to a wrong postal code, which meant it ended up somewhere in Bath but not at Eco Wood Rings... I was incredibly stressed out and sent them an e-mail quite late in the evening, around half past 10, and very quickly got an e-mail back to see my dummy ring had made it to them safe and sound and they just wanted to reassure me right away instead of contacting me in the morning. They really care about their customers and it shows.

Apart from their excellent customer service, the bespoke ring they made for me also turned amazing. It's exactly what I wanted and how they said it would be!

June 7, 2024
Unprompted review
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Reply from Eco Wood Rings

Receiving wonderful reviews like yours is just the best feeling and is genuinely so appreciated - Thank you!

It was our pleasure working with you and we’re so happy that our ‘above and beyond’ approach (that we’re extremely proud of) was so well received!

Our very best wishes, Team EWR 🌿

Rated 5 out of 5 stars

Speed of reply to questions quick

Speed of reply to questions quick, the only suggestion would be more detail on the website, whether the metals are polished, or not, and on the final order / invoice, which wood etc, as it is difficult to order matching rings independently. The rings themselves are beautiful, thank you.

May 7, 2024
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Reply from Eco Wood Rings

Thank you for your five-star review Nadia and for your feedback too. We're delighted you're so happy with your beautiful rings and hope you'll both enjoy wearing them, always. Team EWR 🌿

Rated 5 out of 5 stars

Beautiful and unique

A beautiful, unique engagement ring followed by two equally lovely wedding bands! The team at Eco Wood Rings have been a delight to liaise with and I happily recommend them and their wonderful products.

June 7, 2024
Unprompted review
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Reply from Eco Wood Rings

Thank you so much Fiona, what a lovely way to end our week! It's been our absolute pleasure working with you both and we're delighted that you are now very proud owners of THREE beautiful Eco Wood Rings between you! Congratulations to you both, Team EWR 🌿

Rated 5 out of 5 stars

It was a great experience and great product

It was a great experience and the product is high quality. I'm satisfied with how quickly they replied to my emails and the website is very easy to navigate.

March 12, 2024
Unprompted review
Eco Wood Rings logo

Reply from Eco Wood Rings

Thank you, Seif, for taking the time to write a lovely review of our business. We're very happy that you had such a great experience and that you're so pleased with your beautiful ring. It's also wonderful to see feedback about our website! Thank you.
Team EWR 🌿

Rated 5 out of 5 stars

Beautiful wedding rings

These guys have made us the most beautiful wedding rings. We had loads of input in the design process and all communication has been wonderful! The rings arrived quickly and were beautifully packaged!
So nice to know we are supporting a local and sustainable business while getting a beautiful ring to wear!

May 17, 2024
Unprompted review
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Reply from Eco Wood Rings

Thank you so much, Ella! We're absolutely delighted to read that you are both so thrilled with your rings. We loved working with you and wish you both great happiness together. Best wishes from the Team 🌿

Rated 5 out of 5 stars

Fantastic Company

Every ring made is unique and no personalisation too difficult or big.
They go out of the way to make every customer happy.
I wanted to unique ring for our engagement and stumbled upon Eco Wood Rings who then worked there magic and my fiancee loved hers when I finally popped the question.
The hard work paid off.

May 13, 2024
Unprompted review
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Reply from Eco Wood Rings

Thank you so much, Emily! Your review has made the team light up on this drizzly day!
We were so pleased to know that the beautiful ring you designed was a big hit and wish you both great happiness together! Team EWR 🌿

Rated 5 out of 5 stars

A great team!

I came across Eco Wood Rings when I was looking for an engagmentring for my girlfriend. We both like the look of wood in our house, so I thought it would be great to use wood in her ring as well.
Contact with the company went great. Because I live in the Netherlands, we mainly talked trough mail. They asked what I'd like in a ring and the designer stated some options that fitted my response. I'd like to give EWR a 5-star review. I really like my ring and the proces of designing it was really fun. The employees where very friendly and happy to help. All in all, I hope they continue what they're doing and I wish them all the best!

May 8, 2024
Unprompted review
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Reply from Eco Wood Rings

Thank you so much for your very kind review! It was a pleasure working with you and we are all delighted you are so pleased with the final result. It is a particularly beautiful design! Wishing you much happiness, from Team EWR 🌿

Rated 5 out of 5 stars

Eco Wood Rings was wonderful in the…

Eco Wood Rings was wonderful in the design and shipment of the ring. It was exactly what my fiancé wanted and it was delivered within 8 weeks!

March 21, 2024
Eco Wood Rings logo

Reply from Eco Wood Rings

Thank you very much Rubie! Receiving reviews genuinely brightens our day and you taking time to write one is hugely appreciated. We wish you both many congratulations and all the best. Thanks again, Team EWR 🌿

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