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Eden Mobility - Bridlington Reviews 14

TrustScore 4.5 out of 5

4.5

Chapel Street 15, YO15 2DP Bridlington, England, GB


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Rated 5 out of 5 stars

I was treated with really well and very polite explaind everything clearly well which you could undetstand and the sevice was excelent.

Company replied

Rated 5 out of 5 stars

Kate and kirsty were absolutely brilliant in everything, they made a daunting visit a total pleasure. Extremely polite, extremely informative, I rattled off question after question and nothing was too... See more

Company replied

Rated 5 out of 5 stars

I saw Kate today and because it’s my first time buying a mobility scooter I was obviously nervous I shouldn’t have been, Kate was informative and extremely helpful, thank you so much for your advice... See more

Company replied

Rated 5 out of 5 stars

Top marks for Kate in the way she professionally attended to our enquiry for a mobility scooter. She explained the options and gave us a test drive of our chosen model. Highly recommend this compan... See more

Company replied


Company details

  1. Mobility Equipment Supplier

Written by the company

We are the largest independent mobility retailer with 47 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.


Contact info

  • Chapel Street 15, YO15 2DP, Bridlington, England, United Kingdom

  • 01262 410 163

4.5

Excellent

TrustScore 4.5 out of 5

14 reviews

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Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I was treated with really well and very…

I was treated with really well and very polite explaind everything clearly well which you could undetstand and the sevice was excelent.

April 25, 2026
Unprompted review
Eden Mobility - Bridlington logo

Reply from Eden Mobility - Bridlington

Thank you so much for your lovely feedback. I’m really glad to hear you were treated well and that everything was explained clearly in a way that was easy to understand. It’s great to know the service felt excellent for you. Your comments are truly appreciated.
Warm regards,
Eden Mobility

Rated 5 out of 5 stars

Kirsty was so welcoming I'm 67 and my…

Kirsty was so welcoming I'm 67 and my walking is getting worse and I got what I need at the price I could afford was shown how to use the rollator and I loved it thank you

February 20, 2026
Unprompted review
Eden Mobility - Bridlington logo

Reply from Eden Mobility - Bridlington

Thank you so much for sharing this lovely feedback. Kirsty will be delighted to know she made you feel welcome and supported. It’s great to hear you found the right rollator at a price that suited you, and that the demonstration helped you feel confident using it. We’re really glad you love it, and we’re always here if you need anything in the future.
Warm regards,
Eden Mobility

Rated 5 out of 5 stars

First time buying from you,we were made…

First time buying from you,we were made welcome by Rachel she was very helpful my wife got what she needed a rollater

January 20, 2026
Unprompted review
Eden Mobility - Bridlington logo

Reply from Eden Mobility - Bridlington

Thank you for sharing your experience. It’s wonderful to hear that Rachel made you feel welcome and supported during your first visit. We’re delighted your wife found the rollator she needed, and we truly appreciate you choosing us. If there’s ever anything more we can do to help, we’re always here.
Warm regards,
Eden Mobility

Rated 5 out of 5 stars

I saw Kate today and because it’s my…

I saw Kate today and because it’s my first time buying a mobility scooter I was obviously nervous
I shouldn’t have been, Kate was informative and extremely helpful, thank you so much for your advice, highly recommended

January 29, 2026
Unprompted review
Eden Mobility - Bridlington logo

Reply from Eden Mobility - Bridlington

Thank you for sharing such a lovely review.
We’re delighted to hear that Kate helped make your first mobility‑scooter purchase feel comfortable and reassuring. She’ll be thrilled to know her support made a difference.
Your recommendation means a great deal to us, and we’re always here if you need any further help or advice in the future.
Warm regards,
Eden Mobility

Rated 5 out of 5 stars

Great service and professional advice

Very professional support and personal service, setting up the equipment. Thank you

January 20, 2026
Unprompted review
Eden Mobility - Bridlington logo

Reply from Eden Mobility - Bridlington

Thank you so much for your kind words. It’s great to hear that the support you received felt professional and personal while everything was being set up. We’re really glad the experience was a positive one for you, and we truly appreciate you taking the time to share your feedback.
Warm regards,
Eden Mobility

Rated 5 out of 5 stars

Very friendly give warm smile welcome…

Very friendly give warm smile welcome when went in to the shop and they was very helpful with my mot today and getting me sorted for a new scooter

November 24, 2025
Unprompted review
Eden Mobility - Bridlington logo

Reply from Eden Mobility - Bridlington

Thank you so much for your kind words! We’re delighted to hear you felt welcomed and well looked after during your visit. Helping with your MOT and getting you sorted with a new scooter was our pleasure. We look forward to seeing you again soon.
Warm regards,
Eden Mobility

Rated 5 out of 5 stars

Eden mobility Bridlington

Top marks for Kate in the way she professionally attended to our enquiry for a mobility scooter.
She explained the options and gave us a test drive of our chosen model.
Highly recommend this company.

July 29, 2025
Unprompted review
Eden Mobility - Bridlington logo

Reply from Eden Mobility - Bridlington

Hi Peter,
Thank you for your great feedback! We're so pleased Kate at our Bridlington store provided such professional and helpful service. It’s wonderful to hear you had a positive experience and enjoyed the test drive.
We truly appreciate your recommendation and look forward to seeing you again!
Warm regards,
The Eden Mobility Team

Rated 5 out of 5 stars

Kate talked me through buying a new…

Kate talked me through buying a new stroller as I needed one so I can sit down occasionally as I have broken back and get tired when walking long distances. A+++ Kate was brilliant.

June 12, 2025
Unprompted review
Eden Mobility - Bridlington logo

Reply from Eden Mobility - Bridlington

Thank you for your great feedback. I'm sure Kate appreciates your kind words.

Rated 5 out of 5 stars

Kate was extremely helpful she…

Kate was extremely helpful she explained everything to me so could understand, and I got on with her LIKE we were friends, best experience ever deffo would go back to dill with Kate , thank you so much !!!!!

May 13, 2025
Unprompted review
Eden Mobility - Bridlington logo

Reply from Eden Mobility - Bridlington

Thank you for such a wonderful review. I'm sure Kate appreciates your kind words.

Rated 5 out of 5 stars

A marvellous lady called Kate looked…

A marvellous lady called Kate looked after me in a very inventive way when I was having trouble with the two walking sticks I have. She invented a way to make them more sturdy and was confident, helpful and wonderful all at the same time. Thank you very much. This was at the Bridlington branch near Marshal Avenue.

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

I visited Bridlington branch

Kate and kirsty were absolutely brilliant in everything, they made a daunting visit a total pleasure. Extremely polite, extremely informative, I rattled off question after question and nothing was too much for them, they replied and explained everything in great detail. I was immediately put at ease by their delightful cheery smiles and welcome. I don't think they could have been any better, they were great. After my first experience with my last supplier I was very wary, it had been an awful 3yrs. But what a refreshing change to be made feel like I was an old friend, not just a customer. So with great satisfaction I am looking forward to my receiving my scooter from EDEN mobility. Thankyou ladies it was lovely to meet you both

May 9, 2025
Unprompted review
Eden Mobility - Bridlington logo

Reply from Eden Mobility - Bridlington

Thank you for leaving such a glowing review. We know Kate and Kirsty will appreciate your kind words. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Went about a mobility scooter the lady…

Went about a mobility scooter the lady in the shop in bridlington whose name was kate was very helpfull went back a week after getting my scooter and bought a bag and once again was very helpfull lovely lady

April 11, 2025
Unprompted review
Eden Mobility - Bridlington logo

Reply from Eden Mobility - Bridlington

Thank you for your feedback, we're glad our team has been able to help you out today and we hope you enjoy your new scooter and bag.

Kind regards,
Eden Mobility

Rated 5 out of 5 stars

Kate at Eden Mobility Bridlington was…

Kate at Eden Mobility Bridlington was an absolute star in the service I received.
I wanted a new cover for my mum's mobility scooter as the old one was old and torn.
I wasn't sure of the size of the cover I needed but Kate got a scooter out on shop floor that I had described to her what my mum had and she kindly made sure it fit before I bought it.
Excellent friendly service.

Thanks again Kate, keep up the good work x
From Nick

September 23, 2024
Unprompted review

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