My wife and I visited Eden Mobility in chesterfield to enquire about a wheelchair for my wife. We were welcomed by a pleasant young man Riley, who gave us advice for the right wheel chair to meet her... See more
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Stopped by on a whim although my mother has been considering a newer scooter for some time. Riley asked about her needs and gave us three options that best suited her. We ended up settling on someth... See more
Company replied
My dad and I went to the Chesterfield (Sheffield Road) branch. Unwittingly he initially chose the wrong device, thinking he knew what he needed. He realised his mistake more or less straight aw... See more
Company replied
While I found Carol who served me at the Chesterfield shop to be friendly and helpful I was less impressed with the Eden Mobility website that caused me to waste a journey to town centre branch that h... See more
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Company details
Written by the company
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Contact info
Unit C, Glass Yard, S41 8JY, Chesterfield, Derbyshire, United Kingdom
- 01246962403
4.4
Excellent
20 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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Riley was very helpful and clearly…
Riley was very helpful and clearly explained the different options available.
August 5, 2026
Unprompted review
Reply from Eden Mobility - Chesterfield (Glass Yard)
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
My mum has been looking to buy a…
My mum has been looking to buy a mobility scooter. She found one she liked at Eden mobility in Chesterfield. She had problems with the finance app and went back today. Riley was very patient and very helpful. He couldn't do enough to help her. He is a very pleasant, kind and helpful young man.
July 16, 2026
Unprompted review
Reply from Eden Mobility - Chesterfield (Glass Yard)
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
My wife and I visited Eden Mobility
My wife and I visited Eden Mobility in chesterfield to enquire about a wheelchair for my wife. We were welcomed by a pleasant young man Riley, who gave us advice for the right wheel chair to meet her needs. She tried several types of wheelchair and after listening to the advice from Riley we went home with a chair for the right price and met her needs thanks to the patience and help from Riley.
July 14, 2026
Unprompted review
Reply from Eden Mobility - Chesterfield (Glass Yard)
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Extremely helpful staff
My dad and I went to the Chesterfield (Sheffield Road) branch. Unwittingly he initially chose the wrong device, thinking he knew what he needed.
He realised his mistake more or less straight away and went back to the store who couldn't have been any more helpful in resolving the issue. Thanks to Riley.
My advice to anyone, is to not assume and ensure you discuss your needs and have a practice in a realistic environment where the staff are only too willing to help.
June 15, 2026
Unprompted review
Reply from Eden Mobility - Chesterfield (Glass Yard)
We’re so pleased to hear that your visit to our Chesterfield (Sheffield Road) branch turned into such a positive one. It’s completely understandable to be unsure at first, and we’re glad our team — especially Riley — was able to step in and help you find the right solution quickly and smoothly.
Warm regards,
Eden Mobility
Our first visit to Eden Mobility
This was our first visit to Eden Mobilty at The Glass Yard in Chesterfield. We were gathering information before purchase of a mobility scooter. We were made welcome, offered a drink and a comfortable chair before explaining our requirements to Riley Sverdloff. Such a patient listener. He has a wealth of product knowledge and guided us to several alternative scooters that would suit our needs. A very enjoyable experience.
June 3, 2026
Unprompted review
Reply from Eden Mobility - Chesterfield (Glass Yard)
Thank you for taking the time to share such a lovely review. We’re delighted to hear that your first visit to our Glass Yard store in Chesterfield was such a positive one. Riley will be thrilled to know his warm welcome, patience, and excellent product knowledge helped make your visit both enjoyable and informative.
It’s wonderful that you felt comfortable, well‑looked‑after, and able to explore several scooter options that suited your needs. Creating a relaxed, welcoming environment is something we care deeply about, so it’s great to know that came across.
We truly appreciate your kind words and hope to support you again when you’re ready to take the next step.
Warm regards,
Eden Mobility
Good selection, great service
Stopped by on a whim although my mother has been considering a newer scooter for some time. Riley asked about her needs and gave us three options that best suited her.
We ended up settling on something and it felt like we had a fair deal, my Mother managed to test drive all 3 scooters and we didnt feel any pressure to buy - we did because it was a good deal.
June 1, 2026
Unprompted review
Reply from Eden Mobility - Chesterfield (Glass Yard)
Thank you so much for taking the time to share your experience. We’re delighted to hear that your visit — even on a whim — turned into something positive for both you and your mother. Riley will be thrilled to know his guidance and recommendations were helpful.
It’s great that your mother had the chance to test‑drive all three scooters and find the one that suited her best. We always aim to offer a relaxed, no‑pressure environment, so it’s wonderful to hear that came through and that you felt you received a fair deal.
We truly appreciate your trust and hope your mother enjoys her new scooter. If you ever need anything in the future, we’re here to help.
Warm regards,
Eden Mobility
Riley. Chesterfield.
Riley in the ‘glass yard’ shop, Sheffield Road, Chesterfield, was outstanding in his customer service. He went above and beyond to help. He was very approachable and extremely well informed. He was able to answer all of our questions. Riley offered advice in a friendly, respectful manner but was not at all pushy.
May 30, 2026
Unprompted review
Reply from Eden Mobility - Chesterfield (Glass Yard)
Thank you so much for taking the time to share this wonderful feedback. We’re delighted to hear that Riley provided such outstanding service during your visit to our Glass Yard store on Sheffield Road. His approachable manner, product knowledge, and willingness to go above and beyond are exactly what we aim to deliver for every customer.
It’s great to know he was able to answer all your questions and offer helpful, respectful advice without any pressure. We’re thrilled that you found the right mobility scooter and had such a positive experience.
Your recommendation means a great deal to us, and we’ll be sure to pass your kind words on to Riley.
Warm regards,
Eden Mobility
Bought a new scooter and it has broke…
Bought a new scooter and it has broke down with a sudden jolt 3 times over bank holiday. I rang to explain and was told someone would ring me back. No phone call, so I rang again. Today I took the scooter out and it did the same thing. I have explained that I need the scooter. Very upset and disappointed. This was not a cheap scooter and I can't use it.
May 28, 2026
Unprompted review
Reply from Eden Mobility - Chesterfield (Glass Yard)
Thank you for your review, we have made contact with you today.
Warm regards,
Eden Mobility
Just like to give a big thanks to Ryle…
Just like to give a big thanks to Ryle from the whittington moor branch i came in with my sister to look at mobility scooters he was very friendly demonstrating the scooter that she chose it was delivered and she loves it thank you so much for your time and help. Linda Jones Chesterfield.
May 2, 2026
Unprompted review
Reply from Eden Mobility - Chesterfield (Glass Yard)
A big thank you, Linda, for taking the time to share your experience. We’re so pleased to hear that your sister found the perfect mobility scooter and that Ryle at our Whittington Moor branch made the whole process friendly, clear and enjoyable. His demonstration skills and welcoming manner are exactly what we aim for, and it’s wonderful to know she’s already loving her new scooter.
Your kind words will mean a lot to Ryle and the team. Thank you again for your trust and for choosing us.
Warm regards,
Eden Mobility
Fantastic customer service
Served by Riley lovely polite gentleman nothing was to much trouble for him he is a credit to your company
May 16, 2026
Unprompted review
Reply from Eden Mobility - Chesterfield (Glass Yard)
Thank you so much for your kind words. We’re delighted to hear that Riley provided such polite, helpful service and made sure nothing was too much trouble.
He truly is a credit to our company, and we’ll make sure your appreciation is passed on to him — feedback like this means a great deal to the team.
Warm regards,
Eden Mobility
Amazing customer service
First time using Eden mobility glass yard. Riley has been absolutely fantastic nothing was to much trouble made the whole process very easy couldn’t of asked for more thank you Riley
May 16, 2026
Unprompted review
Reply from Eden Mobility - Chesterfield (Glass Yard)
Thank you so much for sharing your experience. We’re delighted to hear that your first visit to Eden Mobility Glass Yard went so well.
Riley will be thrilled to know you found him fantastic, helpful and willing to go the extra mile. Making the process easy and stress‑free is exactly what we aim for, and it’s wonderful to hear he delivered that for you.
Warm regards,
Eden Mobility
wonderful staff
I went in and described what kind of wheel chair i wanted and the member of staff new exactly what I wanted, he explained things really clearly and fully educated me on the wheel chair/ showed me how it works. he also put in a lot of effort into showing me lots of different types of wheelchairs!
May 8, 2026
Unprompted review
Reply from Eden Mobility - Chesterfield (Glass Yard)
Thank you so much for sharing your experience. We’re delighted to hear that our team member understood exactly what kind of wheelchair you were looking for and took the time to explain everything clearly. It’s wonderful to know you felt fully informed, supported, and shown a wide range of options to help you make the right choice.
We really appreciate your kind words and are glad your visit was such a positive one.
Warm regards,
Eden Mobility
Buying a foldable wheelchair
My sister and I were looking for a wheelchair for our elderly father . Riley was extremely knowledgeable and helpful , providing us with excellent service .He was friendly but professional and we trusted his opinion .We purchased a wheelchair which perfectly meets our father’s needs .
May 2, 2026
Unprompted review
Reply from Eden Mobility - Chesterfield (Glass Yard)
Thank you so much for taking the time to share your experience. We’re delighted to hear that Riley was able to support you and your sister in finding the right wheelchair for your father. Providing knowledgeable, friendly, and trustworthy service is exactly what we aim for, and it’s wonderful to know the wheelchair is a perfect fit for his needs.
If there’s ever anything more we can do to help, please don’t hesitate to reach out.
Warm regards,
Eden Mobility
Popped into the Chesterfield store to…
Popped into the Chesterfield store to have a look around. Left with a new scooter. Riley was amazing, couldn't have been more awesome and helpful. Gave us an amazing deal. Absolutely amazing service. Thank you, Riley!
April 13, 2026
Unprompted review
Reply from Eden Mobility - Chesterfield (Glass Yard)
Thank you so much for popping into our Chesterfield store and for sharing your experience. We’re thrilled to hear you left with a new scooter and that Riley made the whole process so enjoyable. It’s wonderful to know he was able to offer great support and a fantastic deal. We’ll be sure to pass on your kind words. Enjoy your new scooter, and thank you again for the amazing feedback.
Warm regards,
Eden Mobility
Today we bought a scooter from rylie in…
Today we bought a scooter from rylie in the chesterfield Derbyshire mobility shop on sheffield road
He gave excellent service very informative and extremely helpful would defo recommend
Thanks again
April 7, 2026
Unprompted review
Reply from Eden Mobility - Chesterfield (Glass Yard)
Thank you so much for sharing your experience. We’re delighted to hear that Rylie at our Chesterfield store provided such excellent service. It’s great to know he was informative, helpful, and made the process of choosing a scooter so straightforward.
We truly appreciate your recommendation and your kind words. Thanks again, and we hope the new scooter brings plenty of confidence and independence.
Warm regards,
Eden Mobility
New lease of life
We recently bought my Dad an electric scooter Carol the lady who we delt with was very helpful and informative, we went to the shop in Chesterfield and Carol made it all very simple, the scooter arrived on time and it has given my Dad a new lease of life.
March 27, 2026
Unprompted review
Reply from Eden Mobility - Chesterfield (Glass Yard)
Thank you so much for sharing this lovely review. We’re delighted to hear that Carol made the whole process simple and stress‑free for you. It’s wonderful to know she was able to guide you through everything and help your dad find the right scooter.
We’re also really pleased the scooter arrived on time and that it’s already given your dad a new lease of life — that’s exactly what we hope for.
Thank you again for taking the time to leave such kind feedback.
Warm regards,
Eden Mobility
Our experience was exceptional
Our experience was exceptional, from the second we stepped foot into the shop until we left. Riley was very professional and knowledgeable. He listened to what we needed and worked with us to find the best chair for my father-in-law. He was patient and understanding and allowed my father-in-law to feel listened to and valued. Overall we couldn’t thank Riley enough.
April 2, 2026
Unprompted review
Reply from Eden Mobility - Chesterfield (Glass Yard)
Thank you so much for sharing this exceptional feedback. We’re delighted to hear that your experience was so positive from the moment you arrived. Riley will be thrilled to know his professionalism, knowledge, and patience made such a meaningful difference for your father‑in‑law.
It’s wonderful to hear that he felt listened to and valued throughout the process — that’s exactly the level of care we aim to provide.
We truly appreciate your kind words and will make sure Riley sees them.
Warm regards,
Eden Mobility
Impressed with the friendly help…
I was impressed with the friendly help and knowledge from Riley, so I came back to purchase. Carol was the same every question we ask was explained nothing was to much trouble for them. Thank you
March 13, 2026
Unprompted review
Reply from Eden Mobility - Chesterfield (Glass Yard)
Thank you so much for your kind words. We’re delighted to hear that Riley made such a positive impression and that their friendly help and knowledge encouraged you to return. It’s wonderful to know that Carol offered the same level of care and took the time to answer every question.
We truly appreciate you sharing your experience, and we’re glad our team could make everything feel easy and stress‑free. Thank you again for choosing us.
Warm regards,
Eden Mobility
Good service, unhelpful website
While I found Carol who served me at the Chesterfield shop to be friendly and helpful I was less impressed with the Eden Mobility website that caused me to waste a journey to town centre branch that has closed down. Keeping info up to date would be helpful.
March 20, 2026
Unprompted review
Reply from Eden Mobility - Chesterfield (Glass Yard)
Thank you for taking the time to share your experience. I’m really glad to hear that Carol at the Chesterfield shop was friendly and helpful — great service makes such a difference. I’m sorry, though, that the information on our website led you to visit a branch that has since closed. That’s understandably frustrating, and you shouldn’t have had to make an unnecessary trip.
Your feedback about keeping our site up to date is genuinely appreciated. Accurate store information is important, and we’ll make sure this is passed on to the team responsible so improvements can be made.
Thank you again for letting us know and for giving us the chance to put things right. If there’s anything else we can help with, we’re here for you.
Warm regards,
Eden Mobility
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