The lady who served us was called Michelle she was very attentive helpful and pleasant nothing was too much trouble this was in Doncaster Market place
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The lady who served us was called Michelle she was very attentive helpful and pleasant nothing was too much trouble this was in Doncaster Market place
Company replied
Today was our third visit to Eden Mobility. Michelle served us again and she was her usual friendly, knowledgeable & helpful self. She doesn't give the hard sell & listened to our needs & recommended... See more
Company replied
Our first time looking into mobility scooters and we had found it a little daunting with so many models available. We walked into Eden in Doncaster and were immediately put at ease by Michelle. She we... See more
Company replied
Excellent service very welcoming would highly recomend going to this shop michelle catered for our every need didnt try to fob us of lovely lady and very patient ty
Company replied
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Market Place 52, DN1 1NJ, Doncaster, England, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Michelle was very helpful every step of the way she is a lovely lady you need to hang on to her with me having learning difficulties Michelle took her time and explained everything very well

Reply from Eden Mobility - Doncaster
Great customer service.
Michelle in the Doncaster branch was very helpful and answered all my questions, and happily showed me different options.

Reply from Eden Mobility - Doncaster
Michelle and Dave could not have been more very friendly and helpful . They made the whole experience a pleasure

Reply from Eden Mobility - Doncaster
When I went into the doncaster store I was met with a lovely lady michelle whom talked me through everything and she was really thoughtful throughout. She showed me the scooter that I was interested in and showed me how it worked. She was very professional in her work she talked me through everything I needed to know. I would totally recommend to all my family n friend to use this store.

Reply from Eden Mobility - Doncaster
I visited the Doncaster shop with my Mother in Law as she needed a mobility scooter. We met Dave. Dave knew exactly what my MIL needed. She was able to have a ride on the scooter outside to get a feel of what it’s like to use. Dave explained everything about the scooter, delivery expectations and the paperwork. Dave was friendly, knowledgeable and patient. Although he was busy he always greeted other customers coming in the shop.
The delivery was quick (3 days after buying) and the member of staff who delivered the scooter took time to explain everything. Thanks to all the staff involved with our positive experience.

Reply from Eden Mobility - Doncaster
My mum has used this company for 20 years ,my dad ordered a scooter paid alot of money for it,the lady in the shop was lovely and helpful.when it arrived no charger no basket my dad who cannot walk was devastated. I rang eden mobility and all I got human error well I think it's very very bad customer service

Reply from Eden Mobility - Doncaster
i was Absolutely Blown away with Michelle Dave with the way she was with me and my mum. Got our deal done in a heart beat would highly recommend. If i was her boss i would be giving her a pay rise . Thank you for the outstanding customer service highly recommend Eden mobility

Reply from Eden Mobility - Doncaster
Recently went to Eden with a sort of vague idea of what it was I wanted to help with mobility. After myself and my partner spoke to the highly knowledgeable staff, we settled on leasing a power chair. The process was quick and smooth. Thank you Eden for giving me back a piece of my life and allowing me to get about again

Reply from Eden Mobility - Doncaster
Michelle is an absolute star! Excellent advice and excellent service too. I’d recommend her to anyone

Reply from Eden Mobility - Doncaster
This was a first time wheelchair purchase for me and I needed sound reliable advice. Michelle and Dave in the shop were very helpful. Michelle certainly had a lot of expertise to share with me which helped with choosing the right one.
They were both very friendly, polite and courteous.
I will definitely recommend them to anyone who needs any mobility advice and equipment.

Reply from Eden Mobility - Doncaster
Very freindly atmosphere Michelle couldn't do enough to help made sure i had the right scooter for me nothing was to much trouble and answered any questions we asked didn't pull any punches which was very reassuring would highly recommend thank you eden

Reply from Eden Mobility - Doncaster
Very satisfied with the service. Shaun and Michelle were very helpful and pleasant and helped us with everything we needed.

Reply from Eden Mobility - Doncaster
Made to feel welcome and that nothing was too much trouble.
Michelle was very happy to spend time with us explaining how one of the riser recliner chairs worked and demonstrated how the petite was the best size for mum. No pressure to commit to choice.
Dave happily discussed mobility scooters with me despite us not looking to purchase explain the new all terrain model so I could inform another family member.
Both are a credit to the company.
Michelle and Dave at the Doncaster store were both courteous and knowledgeable about mobility scooters when I enquired. I would definitely recommend the Doncaster branch of Eden Mobility and would use them again.
Our first time looking into mobility scooters and we had found it a little daunting with so many models available. We walked into Eden in Doncaster and were immediately put at ease by Michelle. She went above and beyond to understand my needs and completely made me feel at ease in the shop surrounding. She patiently listened and came up with the solution without being pushy or persuasive. She was totally professional in everything she said or did and it made one of the best shopping experiences we ever had

Reply from Eden Mobility - Doncaster
Really helpful team.
In particular Michelle in the Doncaster Branch is one of the best Customer Services person we have dealt with.
Knowledgeable, understanding and nothing is too much trouble
It was great Michel was so helpful she showed me everything al the controles
My visit to eden mobility
i Highly recommend them the experience was excelant
from start to finish staff was exceptional they made me feel like a part of the family not just a customer i was not pressured in any way to make a purchase i explained my needs and the best option was offered to me if you need any information advise pop in and have a chat they are great people to talk to
Excellent knowledge and help from both Riley & Michelle
Very pleased with my purchase 😀
Highly recommended 5*****
Doncaster team Michelle and Dave great
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.