Bought a wheelchair for the first time for my husband from Eden Mobility Grimsby. An excellent buy as this was a standout choice compared to other wheelchairs seen at other mobility shops. This wheelc... See more
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Went in for a mobility scooter. Jamie was amazing, helped us consider our options through highlighting different merits of various scooters. He took time to answer our questions and clearly knew his s... See more
Company replied
My wife and I attended Eden Mobility in Grimsby; my wife was not sure whether she wanted a powered wheelchair or a scooter. Jamie Dawson, the manager, spent time explaining the advantages and dis... See more
Company replied
I’ve been looking for a rise & recline chair online but was concious that I couldn’t tell the quality of the goods, and it’s a lot of money to lay out if you get the wrong one. I’ve walked past this... See more
Company details
Written by the company
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Contact info
Victoria Street South 24, DN31 1DG, Grimsby, Freshney Place, United Kingdom
- 01472 800 617
4.6
Excellent
33 reviews
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This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
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EDEN MOBILITY - GRIMSBY
We went into Eden Mobility in Grimsby & was served by Jamie Dawson, my husband needed a mobility scooter, we looked at a pre-owned Bootmaster Elite, Jamie didn’t do a hard sell, explained fully on how to take it apart & the full details, he was very friendly, we asked the questions on which he answered fully
June 9, 2025
Unprompted review
Reply from Eden Mobility - Grimsby
Thank you for your feedback. It's good to hear what a great job Jamie is doing.
Very helpful staff
The company is doing well by employing charlotte and jamie (Grimsby store)
Both of them are very friendly, polite, knowledgeable and helpful.
Love my powerchair from eden.
June 9, 2025
Unprompted review
Reply from Eden Mobility - Grimsby
Thank you for leaving a review. I'm sure Charlotte and Jamie appreciate your kind words.
Very helpful and reliable
The person I care for comes into Eden and has had products from them.
The staff are friendly and polite. Very helpful and also very knowledgeable on items.
May 19, 2025
Unprompted review
Reply from Eden Mobility - Grimsby
Thank you for your feedback. It's great to hear how well our staff are doing.
Absolutely lovely members of staff
Absolutely lovely members of staff, Helped my auntie and uncle plenty of times and helps support their freedom to allow them to travel and spend more time out then being stuck inside.
May 2, 2025
Unprompted review
Reply from Eden Mobility - Grimsby
Thank you for your feedback, we’re glad that we have been able to help your Auntie and Uncle regain their freedom back.
Kind regards,
Eden Mobility
We were served by Jamie Dawson
We were served by Jamie Dawson, he was very helpful. The service was excellent and he made my mums purchase very easy
April 3, 2025
Unprompted review
Reply from Eden Mobility - Grimsby
Thank you for your feedback Karen, Jamie always delivers an outstanding service to his customers new and old. We’re glad he has been able to provide helpful assistance to you in helping your mum pick the right product to meet her needs. We hope your mum enjoys her new product!
Kind regards,
Eden Mobility
I like shopping here as Jamie and…
I like shopping here as Jamie and Charlotte are very helpful if I need to enquire about anything I wish to buy. The store is in Victoria street Grimsby. My husband and myself have bought a few items here in the past few years. I bet we have spent thousands of pounds in that time.
February 25, 2025
Unprompted review
Reply from Eden Mobility - Grimsby
Thank you for your kind words Josephine, Jamie and Charlotte will be so happy to hear your wonderful feedback. We hope to see you back in our Grimsby store again soon.
Kind regards,
Eden Mobility
having to have a new front steering …
having to have a new front steering completley renewed was a bit of a bind awaiting for new parts to arrive ...but..the end result fantastic cannot fault grimsby shop for all there help they gave me
September 6, 2024
Unprompted review
Reply from Eden Mobility - Grimsby
Hi Michael, We're happy to hear your issue has been resolved and you're happy with the service. The staff at Grimsby shop will be made up to hear your feedback!
Excellent staff, would 100% recommend
Excellent service from all staff I spoke with at Eden Mobility, the first lady I spoke to was so polite and very easy to talk to. She took all details and explained everything to me in detail and answered all my questions I had. A second gentlemen man was also very polite and made things very easy to decide what I was going to go for with a motorbility scooter. The man that came to deliver my scooter was brilliant, he made sure I could use the scooter with no issues and made sure I could fold it down and get it into my house before leaving it with me, he answered all my questions and with me being younge made me feel better about having to use a mobility scooter. I will definitely be using them again in the future and would recommend them to everyone.
November 30, 2024
Unprompted review
Jamie and Charlotte made me feel very…
Jamie and Charlotte made me feel very welcome very freindly and i will be looking to get a new mobilty scooter
November 20, 2024
Unprompted review
Eden Mobility
I’ve been looking for a rise & recline chair online but was concious that I couldn’t tell the quality of the goods, and it’s a lot of money to lay out if you get the wrong one.
I’ve walked past this shop on a few occasions but my Anxiety always caused me to walk past. Today we finally made it in store. I wish now I had done it years ago. Jamie and Charlotte were so easy to talk too and immediately put me at ease. I explained my health issues and then tried two or three, out of probably 10 chairs that were on show, and was taken through all the various functions of each one. Jamie and Charlotte explained all the options for purchase and were so funny and chatty that we didn’t want to leave. I will definitely be returning when I need something else.
October 30, 2024
Unprompted review
I burt a mobility scooter from here …
I burt a mobility scooter from here 4/ 10 /24 the man was very helpful to me
October 4, 2024
Unprompted review
Jamie was a great help I wasn't to sure…
Jamie was a great help I wasn't to sure what it was I was looking for but Jamie showed me exactly what I needed so thank you
July 19, 2024
Unprompted review
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