Had a technical problem with a week old scooter which can happen as tech does sometimes fail . Crossgates Eden Donna and Anita were very helpful as was area manager Sarah . They resolved the issue as... See more
Company replied
Location
Switch locationCrossgates Shopping Centre, Unit 18, LS15 8ET Leeds, Cross Gates, GB
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Donna was very helpful with my Mum who needed something sturdier rather than her walking stick. She spent time making sure Mum could manage the rollator even walking to the car and ensuring it fitte... See more
Company replied
Anita is one of the most helpful, friendly and lovely person I know. I have dealt with her numerous times over the years. Firstly to assist my late brother to purchase a mobility scooter, then a mobi... See more
Company replied
Crossgates store was really helpful called in thursday afternoon lady in the shop was really helpful with mum helping her pick a walking stick. Excellent service and friendly thnk you
Company replied
Company details
Written by the company
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Contact info
Crossgates Shopping Centre, Unit 18, LS15 8ET, Leeds, Cross Gates, United Kingdom
- 0113 8878 652
4.6
Excellent
24 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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Mobility Chairs & Sofa
Anita was very good at explaining our options and which sofa best fit our needs.
April 8, 2025
Unprompted review
Reply from Eden Mobility - Leeds
Thank you for your feedback, Anita is amazing at helping you find the right product for you that meets all your requirements.
Kind regards,
Eden Mobility
After visting the Leeds store
After visting the Leeds store, 2 wonderful ladies who work there, Anita and Carol where very helpful and knowledgeable on Anita's recommendation I went home with a receipt for aIgnite scooter. When delivered Went to store and Anita set it for me, showed me how to connect my phone. Etc... Great service from the store.
April 4, 2025
Unprompted review
Reply from Eden Mobility - Leeds
Thank you for the feedback! We're glad our team has been very helpful and have been able to share their knowledge with you. We hope you enjoy your new scooter!
Kind regards,
Eden Mobility
do not buy from them quick enough to…
do not buy from them quick enough to take your money but when it goes wrong the after care is nil --bought a quickie R 50 carbon from Eden in Crossgates Leeds at a cost of £3,000 round figure its now five month old and has had two engineers out to tighten the bolts up as it was falling to bits then two weeks ago lost all power a engineer came out informed me the controller needed replacing .today 29/10/24 engineer arrived but had mis placed the part so now waiting for the part and another engineer will never use Eden again
October 29, 2024
Unprompted review
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