Edinburgh Gin Reviews 765

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious and high-quality gin products, often highlighting the wide selection and unique flavors available. The ordering process is frequently described as easy and straightforward, with many appreciating the convenience of online purchasing and the excellent value. Reviewers also commend the fast and reliable delivery service, noting that items arrive well-packaged and often with complimentary gifts, making the overall experience very satisfying. However, some customers experienced issues with delivery, citing delays or missed attempts by the postal service, despite having rescheduled or confirmed delivery times. Additionally, a few people found the engraving on personalized bottles to be too small and difficult to read, which diminished the intended impact of the gift.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the delicious taste and high quality... See more

Delivery service

People report positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Order

Reviewers highlight positive aspects of order, often praising the ease of the ordering process and the quick... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the products as delicious and... See more

Service

Clients share positive opinions on service, with many reviewers consistently highlighting the first-class and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am so delighted to be able to order online from the Edinburgh gin distillery! The best gin there is and now I can order their whole range directly rather than limited to what’s available locally! I’... See more

Company replied

Rated 5 out of 5 stars

A little taste of Scotland has revived me:-) As a Scot living in London I'm delighted to support the home team as it were. But aside from any national bias, this is just superb gin (I'm old school an... See more

Company replied

Rated 5 out of 5 stars

I loved this item as a gift, my friend was really pleased with it. The engraving was great little addition too since it was a gift. My only comment and it wasn’t Edinburgh Gin fault was that Royal... See more

Company replied

Rated 5 out of 5 stars

Great product (although a free gift which was part of the order was missing) Couldn’t fault customer service- They dealt with the error swiftly and the free gift arrived a few days later. Will de... See more

Company replied


Company details

  1. Distillery
  2. Alcohol Store
  3. Alcoholic Beverage Wholesaler

About Edinburgh Gin

Written by the company

About Edinburgh Gin

Born in 2010, Edinburgh Gin is distilled in the heart of Scotland’s capital city.

We take inspiration from the wonder-filled city that is our name’s sake – a captivating city of contrasts and harmony that blends historic tradition with contemporary creativity, city pride with world citizenship, nature and the urban environment. We began with our Classic, a world class London Dry, which became the foundation for a series of expressions that led the flavoured gin revolution, pushing boundaries and breaking down conventions.

Our gins represent one of the most varied and vibrant range of gins in the world.


Contact info

4.9

Excellent

TrustScore 5 out of 5

765 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Enjoyable varieties

Arrived as expected, no complaints, not open any of the 3 different bottles, but one for daughter. Not sure which one, but have purchased all 3 in the past.
Rhubarb & Ginger, lime & Jasmine, Cannonball.

May 26, 2024
Edinburgh Gin logo

Reply from Edinburgh Gin

This is lovely to read, thank you for the great review Jon. We hope you enjoy them all!

Rated 5 out of 5 stars

Fabulous engraved bottle for a gift

Great quality product. Beautiful engraving, very impressed at how the wording looks on the bottle. Fab communication from EG with respect to my wording too. Thank you.

May 26, 2024
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Reply from Edinburgh Gin

We are so thrilled to hear this. Thank you so much for taking the time to leave this great review.

Rated 5 out of 5 stars

Gintastic

Really good product, delivered promptly. Couldn't ask for more.

May 15, 2024
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Reply from Edinburgh Gin

Thank you! We hope you enjoy your gin, The Edinburgh Gin Team

Rated 5 out of 5 stars

Rhubarb gin - a delightful taste

Swift delivery of my order .The rhubarb and ginger gin is distinctive ,zesty and beautifully presented

May 14, 2024
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Reply from Edinburgh Gin

Thank you for taking the time to leave this fab review! Enjoy your Rhubarb and Ginger, The Edinburgh Gin Team

Rated 5 out of 5 stars

Elderflower Gin - Fantastic Buy

I bought the Elderflower Gin, which had a great taste. Was happy with the service and delivery too. Would definitely use this company again.

May 7, 2024
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Reply from Edinburgh Gin

Thank you for this lovely review Amanda, we are so thrilled to read you had such a great experience!

Rated 5 out of 5 stars

Very very happy with the mixed gin set…

Very very happy with the mixed gin set I ordered, beautifully presented and a lot more alcohol for the money than any other site I found. Highly recommended.

May 1, 2024
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Reply from Edinburgh Gin

Thank you so much for taking the time to leave us a review Michael. This is so great to read and we are so pleased you loved your order!

Rated 5 out of 5 stars

The Gin arrived promptly in a well…

The Gin arrived promptly in a well packed but without unnecessary packaging. The flavour was, as expected, great. Cheers.

May 2, 2024
Edinburgh Gin logo

Reply from Edinburgh Gin

Cheers Ivor, thank you for taking the time to leave us such a great review!

Rated 5 out of 5 stars

Excellent experience

Really great flavour, beautifully presented and just as quick and easy to order directly

April 12, 2024
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Reply from Edinburgh Gin

Thank you for the wonderful 5 star review Sarah. We are so thrilled to hear you had a great experience ordering from us.

Rated 5 out of 5 stars

Super easy to order

Ordering a gift to be sent direct to my friend for her 70th birthday was extremely easy. I was kept informed every step of the way. The gift was despatched very quickly and delivered efficiently by Royal Mail. My friend was delighted with her gift.

April 19, 2024
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Reply from Edinburgh Gin

Thank you for taking the time to leave us such a wonderful review Helen! We are so thrilled to hear you had a great experience with us, and that the gift went down a treat. Thanks, The Edinburgh Gin team

Rated 1 out of 5 stars

Sponsorship - a disgrace

They sponsor an illegal fox hunt in Dorset - South Dorset hunt. They were sent evident of assault, mutilated foxes thrown into a monitors garden, tyres slashed, equipment stolen. All because they don't want their illegal activity filmed. Edinburgh Gin - you need to confirm you're withdrawing sponsorship of this organised criminal gang in Dorset!

January 28, 2024
Unprompted review
Rated 5 out of 5 stars

big birthday gift

the entire process worked like a dream and speedy delivery, it was a gift and the recipient loved it too

March 24, 2024
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Reply from Edinburgh Gin

This is so wonderful to read, thank you for taking the time to leave us such a great review! Thanks, Te Edinburgh Gun Team

Rated 5 out of 5 stars

Good product for a gift

Reliable efficient delivery and service of this product.

March 19, 2024
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Reply from Edinburgh Gin

Thank you for this wonderful review. We are so please to read this. Thanks, The Edinburgh Gin Team

Rated 5 out of 5 stars

Great Gins!

Delivery was swift, website easy to navigate, and the gins are being much appreciated by the recipient!

March 11, 2024
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Reply from Edinburgh Gin

This is so wonderful to hear! Thank you so much for leaving this review. We hope you enjoy. Thanks, The Edinburgh Gin Team

Rated 5 out of 5 stars

Great service from ordering to…

Great service from ordering to delivery. Excellent sturdy packaging. Products arrived on time.

February 14, 2024
Edinburgh Gin logo

Reply from Edinburgh Gin

Thank you Ang7 for taking the time to leave this fantastic review. The Edinburgh Gin Team

Rated 5 out of 5 stars

Wedding Present…

Wanted a special gift to celebrate a wedding. This fitted the bill perfectly.

January 30, 2024
Edinburgh Gin logo

Reply from Edinburgh Gin

This is so wonderful to hear, thank you for the great review. Thanks, the Edinburgh Gin Team

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