EditorsKeys.com Reviews 187

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

A - small - order couldn't find it's way to me and was returned to sender. But at Editor's Keys, they retried delivery twice, and with success. Impressed with swiftness of replies, being able to speak... See more

Rated 5 out of 5 stars

EditorsKeys.com has made my dreams come true. Take a look at the website, what you are about to discover will make you sigh and say YES it a long time coming. Editors Keys products are fantastic, c... See more

Rated 4 out of 5 stars

I still use my old iMac and its Editor Keys cover with the added 10-Key for use with Pro Tools. But now, I am still adapting to my new MacBook Air laptop which doesn't avail the 10-Key capabilit... See more

Rated 5 out of 5 stars

Editors Keys are pushing out some pretty cool products at good prices. First used them for actual editor keyboard stickers. Not the only product of this type out there, but the best quality I've seen... See more

Company details

  1. Computer Store
  2. Computer and Accessories Store
  3. Hi-fi shop
  4. Musical Instrument Store

Information provided by various external sources

Editors Keys creates a range of shortcut keyboards for Mac and PC as well as a range of USB studio microphones and recording equipment. The company famously won the eBay Innovation Award 2019 and has over 5 other award nominations under its belt. It's clients include everyone from home video editors to large studios such as the BBC, ITV, 20th Century Fox and more. The company is run by a passionate group of people, who offer 24/7 customer service, and aim to get back to every question within 24 hours, feedback on their customer support has been great. All products come with a 30-day money-back promise. Constantly No.1 in many of the categories of TrustPilot.


Contact info

4.8

Excellent

TrustScore 5 out of 5

187 reviews

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Rated 5 out of 5 stars

Great service after delivery hiccup

A - small - order couldn't find it's way to me and was returned to sender. But at Editor's Keys, they retried delivery twice, and with success. Impressed with swiftness of replies, being able to speak to a real person and the fact they treated a 35 euro order like it was precious cargo. Very pleased!

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

I purchased a set that included both a…

I purchased a set that included both a stand and a vocal booth, but only received the stand. After reaching out to Editor's Keys, they insisted both items had been delivered, despite the fact that the vocal booth was missing. Numerous follow-up messages from me went unanswered, leaving me with a stand that serves no purpose without the booth. Potential buyers, be cautious! Update: Following my review, the issue was promptly addressed. Much appreciated!

January 6, 2026
Unprompted review
Rated 4 out of 5 stars

Definitely Easier (for me).

I still use my old iMac and its Editor Keys cover with the added 10-Key for use with Pro Tools.

But now, I am still adapting to my new MacBook Air laptop which doesn't avail the 10-Key capability for my use with Pro Tools 2025.6.0.

Nevertheless, I do intend to buy another Mac Keyboard Cover for my external Apple Magic 10-Key Keyboard. Definitely Easier (for me).

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

I bought M2 Macbook Pro overlays for…

I bought M2 Macbook Pro overlays for Logic Pro and Davinci Resolve. They are AWESOME! Within moments of using them I was finding and using keyboard shortcuts I didn't previously know existed.

The product itself is really well made, fits perfectly, feels good under my fingers, and has almost no impact on typing accuracy or errors.

I love these things!

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great Products and Fantastic Customer Service

I've used a wireless Premiere Pro keyboard from Editors Keys for 2 years, well made, looks great and useful to find the odd shortcut I can't remember. Connection is always great to my Mac too. Cleaning my desk I clattered the base and broke one of the feet of keyboard. I couldn't find a replacement online so I emailed Editors Keys to see if I could buy one from them. The Founder Mark Brown replied instantly and asked for a photo of the underside of my keyboard and then, free of charge, sent out two new feet! I would have happily paid but it was all sorted in a couple of days. Brilliant service. I have recommended editors Keys to my friends in the editing industry and they also love their keyboards, I would highly recommend this company with great products and fantastic customer service.

March 4, 2025
Unprompted review
Rated 5 out of 5 stars

Top notch customer service

Top notch customer service. I had an issue with a broken key on my cubase keyboard. They were able to send me a replacement and voila! I managed to get it fixed. This was such a great help.

November 4, 2024
Unprompted review
Rated 5 out of 5 stars

The keyboard arrived quickly and worked…

The keyboard arrived quickly and worked exactly like advertised. I was amazed at how easy it is to see the details on each key with the backlighting. Also, the shortcuts I use infrequently are simply there on the keyboard, which speeds up editing.

October 23, 2024
Unprompted review
Rated 5 out of 5 stars

Consistently Good

This is the third set of keyboard covers I've bought from Editors Keys. Good quality covers, easily cleaned, and really, really helpful with learning shortcuts and speeding up workflow! Also good for reminding you of lesser used features in your program!

August 28, 2024
Unprompted review
Rated 5 out of 5 stars

Where do I Start

Where do I Start. This company goes over and above to help there customers people, trust me. I had a issue with my FL Keyboard that I purchased from Editors keys and I contacted the team regarding the issue. Not only did The main Man Mark Brown sort the issue. I was granted with a fantastic gift for the small issue. I would like to say a massive Thank you to Mark Brown and the Editors keys Team for you fantastic customer service and quick response. Go Editors keys you Rock.
Steve (Aka DRILL0 G ) Producer

July 31, 2024
Unprompted review
Rated 5 out of 5 stars

THE simplest setup you'll ever imagine

THE simplest setup you'll ever imagine. From opening to box to recording in garage band took me about 15 minutes. Pretty remarkable. I called my friend and told her she had to get one, the sounds quality is incredible and it's the most convenient set-up on the market. WOW!!!!! I absolutely love it!

May 14, 2024
Unprompted review
Rated 4 out of 5 stars

Buyer Beware Bad Customer Service

I bought the stand and vocal booth combination. Only the stand was delivered. I wrote to Editor's Keys, and I received a response telling me it was delivered when, in fact, only the stand arrived. I have written numerous times to get this worked out. They do not reply and do not seem interested in helping a repeat customer. Right now, I have a stand I cannot use for anything and no vocal booth. Buyer Beware!
Update:
After posting this review, the problem was quickly resolved. Thank you

April 15, 2024
Unprompted review
EditorsKeys.com logo

Reply from EditorsKeys.com

Hi Glenn I'm so sorry to see this one star review. I couldn't seem to find your email, I will try to dig this out and we'll get a new one sent to you!
We want you to have a 5 star experience with us!

Rated 5 out of 5 stars

Awesome Sound Quality

I recently bought SH-10 DJ Headphone from an Editors Keys, and it's fantastic. The sound quality is top notch, it feels strong, and their customer service is excellent, Highly recommended it for music lovers.

March 12, 2024
Unprompted review
Rated 5 out of 5 stars

i really love my new keyboard

i really love my new keyboard. i like to work in the dark (like a weirdo) so its nice being able to see my keys properly after years of avoiding backlit keyboards. My one is geared towards protools and i love the extra features like the power switch! i'm very glad i chose to upgrade.

March 15, 2024
Unprompted review
Rated 5 out of 5 stars

Keyboard itself is excellent quality…

Keyboard itself is excellent quality and an extremely useful visual indicator for editing. The customer service is also fantastic! I spilt coffee on my keyboard so took the keys off to give it a clean. In the process of putting them back I lost one of the keys. I contacted Editor Keys and received an email back within a couple of hours. When I explained my issue Lucian very kindly sent me out a replacement key that day! How refreshing to experience a company that value their customers enough to go out of their way to help you with something that wasn't their fault. Thank you guys!!

March 8, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional customer support and swift resolution!

I initially purchased a keyboard from Thomann UK, and encountered some quality issues a few months later. Despite Thomann's inability to facilitate a replacement, I was fortunate enough to experience exceptional customer service from Mark at EditorsKeys. Mark went above and beyond to promptly secure a replacement unit for me. EditorsKeys, despite not being directly responsible for the initial purchase, demonstrated an exemplary commitment to customer support and product excellence. This proactive involvement underscores the company's dedication to ensuring customer satisfaction. I am massively impressed by the level of service provided and extend my gratitude for their swift and effective resolution of the matter. Thank you 🙏😀

February 28, 2024
Unprompted review
EditorsKeys.com logo

Reply from EditorsKeys.com

Hey Steve we're really sorry to see this. All of our products come with a warranty against wear.
I would recommend contacting Thomann and they will swap it out for you no questions!
Hope we can turn this back into a 5 star review for you!

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