Editus Luxembourg Reviews 36

TrustScore 4 out of 5

4.0

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Company details

  1. Marketing Agency
  2. Search Engine Company

Written by the company

Editus.lu, l'annuaire en ligne de référence pour retrouver les entreprises et les professionnels au Luxembourg. Avec nos pages jaunes et blanches, trouvez facilement les adresses et coordonnées des particuliers et entreprises.


Contact info

4.0

Great

TrustScore 4 out of 5

36 reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

Be careful with what you sign - Monopol makes arrogant

I can only agree on bad experience when it comes to contracts. Be aware when you sign for your business, editus has different versions of contract - those with a fixed end for a year and then the one with automatic renewal after a year - they really push hard on this one, and will do year after year (and I understand now even better why). At renewal stage they made the last 7 years "oups errors" where on the last page with electronical signature then is written automatic renewal even if you have asked differently . So yes clients need to be careful but editus being pushy and those annual "oups errors" can lead to that you sign the annual one... that approach smells fishy. Then worse - if you subscribe for a year and close your activity (that you do not know always one year ahead....) they will invoice you the full contract without any possibility of reducing the amount to pay (note even not a commercial gesture- I never asked for full annulation) - NOTE OTHER COMPANIES DO REDUCE AS THEY HAVE AN UNDERSTANDING OF GOOD AND FAIR BUSINESS (without talking about the really not friendly way of communicating - polite yes but not answering on your questions and - Last and not a bad one neither, they threat to keep your business information open on editus as you are still under contract even though you are out of activity - what about GDP ? Conclusion : Editus Lux uses and misuses its Monopol. So be careful what you sign and be not surprised to have a new client relation contact every year...

June 1, 2023
Unprompted review
Rated 1 out of 5 stars

BAD EXPERIENCE

Unfortunately my experience with editus was bad.
General poor quality of the service for something that was, ultimately, easy to do.
When I asked why there weren't results, they answered I had to pay for other services in order to get the expected results.

Suggestion : get the deal clear before signing with them.

March 30, 2022
Unprompted review
Rated 1 out of 5 stars

Editus .lu operation is simply…

Editus .lu operation is simply criminally misleading, seriously broken compliance procedures and disgracefully unprofessional. Perhaps Lux #1 Champions in ignoring Data privacy & protection laws. //
Editus Luxembourg SA, a subsidiary of POST Luxembourg Group, is the publisher of the reference database on Luxembourg and the Greater Region.

May 2, 2018
Unprompted review
Show reviews in all languages. (36 reviews)

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